BELLSYSTEM24 HOLDINGS,INC.

Bell System24 Holdings, Inc. mainly provides outsourcing services centered on CRM (Customer Relationship Management) solutions, as well as technology and consulting services. The Company is pursuing sustainable growth through three priority initiatives under its medium-term management plan: expanding data utilization, maximizing the value of people, and deepening partner capital. As part of its efforts to expand data utilization, the Company launched a new service that introduces AI solutions to municipal inquiry desks and provides end-to-end support for municipalities transitioning to AI contact centers. The service combines Zoom Contact Center, a cloud-based contact center provided by ZVC JAPAN株式会社, the Japanese subsidiary of Zoom Communications Inc., with Zoom Virtual Agent, a conversational AI chatbot that provides automated responses 24 hours a day, with the aim of improving municipal operating efficiency and resident satisfaction. The Company aims to introduce the service in 20 municipalities by the end of March 2031. In the recruitment field, TBネクストコミュニケーションズ introduced and implemented NALYSYS AI Interview, an AI interview tool provided by レバレジーズ株式会社. As part of its efforts to maximize the value of people, the Company began providing its BPX transformation support service. The service combines transformation support aimed at improving employee operating efficiency with expertise gained from operating BPO services for more than 1,700 companies annually, providing hands-on support based on the use of AI and other technologies. As part of its efforts to deepen partner capital, the Company opened a showroom at its Fukuoka No. 4 Solution Center with the cooperation of BIC CAMERA INC., and another showroom at its Sapporo No. 3 Solution Center with the cooperation of Hokkaido Electric Power Company,Incorporated. The Company began providing its accounting DX outsourcing service for mid-sized and small companies with 辻・本郷ITC株式会社 in September 2026. By segment, revenue from the CRM business was ¥73.106 billion, up 0.2% year on year, and interim profit before tax was ¥6.039 billion, up 5.6%. The Other segment recorded revenue of ¥53 million, down 69.6% year on year, and interim profit before tax was ¥20 million, down 57.3%, mainly due to a decline in content sales revenue. In summary, revenue for the interim consolidated accounting period was ¥73.159 billion, up 0.0% year on year, operating profit was ¥6.173 billion, up 4.4%, interim profit before tax was ¥6.059 billion, up 5.1%, and interim profit attributable to owners of the parent was ¥4.284 billion, up 12.0%. In the analysis of financial position, current assets decreased due to a decline in trade receivables, despite an increase mainly in other current assets, while non-current assets decreased due to a decline in property, plant and equipment. Equity increased due to an increase in retained earnings. In terms of cash flows, cash flow from operating activities was ¥9.568 billion, cash flow from investing activities was negative ¥1.130 billion, and cash flow from financing activities was negative ¥8.680 billion. There were no applicable matters concerning material contracts or other agreements.