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Bellsystem24 Holdings (6183) · FactRevenue and profit growth continued in the interim period

Revenue and profit growth in the CRM business

First written in FY2017-Q1. 2 of 39 entries say "Cited as achieved", first in 2026-07-08. Latest entry: FY2027-H1.

39entries
11years
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ProgressHeldSoftenedWorseOtherFY2017-Q1 – FY2027-H12016: 220162017: 420172018: 420182019: 420192020: 420202021: 420212022: 320222023: 420232024: 420242025: 220252026: 42026
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  1. FY2027-H1Revenue and profit growth continued in the interim periodAnnual report

    「As profit-improvement initiatives proved effective, revenue from the CRM business amounted to ¥73,106 million, up 0.2% year on year, and profit before tax for the interim period amounted to ¥6,039 million, up 5.6%.」

    In the CRM business for the interim period of FY2027, revenue increased 0.2% and interim profit before tax increased 5.6% as a result of measures to improve profitability.
  3. FY2026Higher sales and lower profit for the full yearAnnual report

    「As earnings improvement initiatives took effect, revenue from the CRM business was ¥14,555.6 million, up 1.6% year on year. Profit before tax, however, was ¥1,168.7 million, down 3.3%.」

    The CRM business reported higher revenue for the full year, while profit before tax declined 3.3%. The impact of the ¥3,760 million gain from the partial sale of shares in a subsidiary in the previous consolidated fiscal year is indicated.
  4. FY2026-H1Higher revenue and profit in the first halfAnnual report

    「Earnings improvement initiatives were effective, with revenue from the CRM business at ¥7,296.7 million, up 1.6% year on year, and interim profit before tax at ¥571.9 million, up 24.3%.」

    The CRM business recorded a 1.6% increase in revenue and a 24.3% increase in interim profit, demonstrating the effect of the earnings improvement initiatives through higher revenue and profit.
  5. FY2025Lower revenue and higher earnings for the full yearAnnual report

    「As a result, revenue from the CRM business was ¥14,319.6 million, down 3.3% year on year, while profit before tax was ¥1,208.8 million, up 10.0%.」

    The CRM business reported lower revenue due to a significant reduction in COVID-19-related and other government-policy-related operations, but achieved higher profit for the full year through earnings improvement initiatives, including SG&A cost controls, and gains from the partial sale of shares in a subsidiary.
  6. FY2025-H1Lower revenue and profit continued in the first halfAnnual report

    「As a result, revenue from the CRM business was ¥7,181.7 million, down 5.9% year on year, and profit before tax for the interim period was ¥460.3 million, down 27.1%.」

    The CRM business recorded a 5.9% decline in revenue and a 27.1% decline in interim profit before tax, due to a significant reduction in COVID-19-related and other government-policy-related operations.
  7. FY2025-Q1Lower revenue and profit continued in the first quarterAnnual report

    「As a result, revenue from the CRM business was ¥3,670.9 million, down 6.3% year on year, and quarterly profit before tax was ¥253.7 million, down 37.3%.」

    The CRM business continued to report lower revenue and profit in the first quarter of FY2025, due to a significant reduction in COVID-19-related and other government-policy-related operations.
  8. FY2024Full-year revenue and profit declineAnnual report

    「As a result, revenue from the CRM business was ¥14,810.7 million, down 4.5% year on year, and profit before tax was ¥1,098.5 million, down 21.0%.」

    For the full year, revenue from the CRM business declined 4.5% and profit before tax declined 21.0%, with lower revenue and profit continuing after the higher revenue and profit recorded through the previous fiscal year.
  9. FY2024-Q3Lower revenue and profit continued through the first 9 monthsAnnual report

    「Although sales from existing ongoing projects since the previous fiscal year expanded and synergy projects from strengthened collaboration with ITOCHU Corporation and Toppan Printing Co., Ltd. remained firm, a decline in sales from spot demand resulted in revenue of ¥112,544 million, down 3.7% year on year, and profit before tax of ¥8,557 million, down 24.2%.」

    For the first 9 months of the cumulative consolidated period, the CRM business recorded revenue of ¥11,254.4 million, down 3.7% year on year, and quarterly profit before tax of ¥855.7 million, down 24.2%, marking a shift to lower revenue and profit.
  10. FY2024-Q2Lower revenue and profit for the first halfAnnual report

    「Revenue was ¥7,633.2 million, down 1.9% year on year, and quarterly profit before tax was ¥631.7 million, down 18.1%.」

    Although the CRM business benefited from the expansion of existing ongoing projects and collaboration synergies, revenue and profit declined in the first half due to lower spot demand.
  11. FY2024-Q1Higher revenue and profit continued in the first quarterAnnual report

    「As a result, revenue from the CRM business was ¥3,919.8 million, up 0.5% year on year, and quarterly profit before tax was ¥404.5 million, up 1.5%.」

    The CRM business reported higher revenue and profit in the first quarter, with revenue up 0.5% and quarterly profit before tax up 1.5%.
  12. FY2023Higher revenue and profit continued for the full yearAnnual report

    「As a result, revenue from the CRM business was ¥15,515.8 million, up 6.7% year on year, and profit before tax was ¥1,390 million, up 2.0%.」

    The CRM business reported higher revenue and profit for the full year, with revenue up 6.7% and profit before tax up 2.0%.
  13. FY2023-Q3Higher revenue and profit continued through the nine-month periodAnnual report

    「As a result, revenue from the CRM business was ¥11,685.8 million, up 7.4% year on year, and quarterly profit before tax was ¥1,128.3 million, up 6.2%.」

    The CRM business reported higher revenue and profit for the third quarter of the cumulative consolidated period, with revenue up 7.4% and quarterly profit before tax up 6.2%.
  14. FY2023-Q2Higher revenue and profit continued through the six-month periodAnnual report

    「As a result, revenue from the CRM business was ¥7,780.9 million, up 7.2% year on year, and quarterly profit before tax was ¥771.2 million, up 7.3%.」

    The CRM business reported higher revenue and profit for the second quarter of the cumulative consolidated period, with revenue up 7.2% and quarterly profit before tax up 7.3%.
  15. FY2023-Q1Higher revenue and profit continued in the first quarterAnnual report

    「As a result, revenue from the CRM business was ¥3,900.2 million, up 7.7% year on year, and quarterly profit before tax was ¥398.4 million, up 14.5%.」

    The CRM business reported higher revenue and profit for the first quarter of the cumulative consolidated period, with revenue up 7.7% and quarterly profit before tax up 14.5%.
  16. FY2022-Q3Higher revenue and profit continued through the nine-month periodAnnual report

    「As a result, revenue from the CRM business was ¥10,876.2 million, up 7.4% year on year, and quarterly profit before tax was ¥1,058.4 million, up 10.6%.」

    The CRM business reported higher revenue and profit for the third quarter of the cumulative consolidated period, with revenue up 7.4% and quarterly profit before tax up 10.6%.
  17. FY2022-Q2Higher revenue and profit continued through the six-month periodAnnual report

    「As a result, revenue from the CRM business was ¥7,259.9 million, up 9.5% year on year, and quarterly profit before tax was ¥717.0 million, up 13.6%.」

    The CRM business reported higher revenue and profit for the second quarter of the cumulative consolidated period, with revenue up 9.5% and quarterly profit before tax up 13.6%.
  18. FY2022-Q1Higher revenue and profit continued in the first quarterAnnual report

    「As a result, revenue from the CRM business was ¥3,621.0 million, up 11.8% year on year, and quarterly profit before tax was ¥347.6 million, up 21.5%.」

    The CRM business reported higher revenue and profit for the first quarter of the cumulative consolidated period, with revenue up 11.8% and quarterly profit before tax up 21.5%.
  19. FY2021Higher revenue and profit continued for the full yearAnnual report

    「As a result, revenue from the CRM business was ¥13,455.9 million, up 7.5% year on year, and profit before tax was ¥1,193.3 million, up 14.2%.」

    The CRM business reported higher revenue and profit for the full year, with revenue up 7.5% and profit before tax up 14.2%.
  20. FY2021-Q3Higher revenue and profit continued through the nine-month periodAnnual report

    「As a result, revenue in the CRM business was ¥101,257 million, up 7.4% year on year, and profit before tax for the quarter was ¥9,573 million, up 14.1% year on year.」

    The CRM business recorded higher revenue and profit during the nine-month consolidated cumulative period, with revenue up 7.4% and profit before tax for the quarter up 14.1%.
  21. FY2021-Q2Higher revenue and profit continued through the six-month periodAnnual report

    「As a result, revenue in the CRM business was ¥66,269 million, up 6.6% year on year, and profit before tax for the quarter was ¥6,311 million, up 13.0% year on year.」

    The CRM business recorded higher revenue and profit during the six-month consolidated cumulative period, with revenue up 6.6% and profit before tax for the quarter up 13.0%.
  22. FY2021-Q1Higher revenue and profit continued in the first quarterAnnual report

    「As a result, revenue in the CRM business was ¥32,384 million, up 6.8% year on year, and profit before tax for the quarter was ¥2,862 million, up 3.8% year on year.」

    The CRM business recorded higher revenue and profit during the first-quarter consolidated cumulative period, with revenue up 6.8% and profit before tax for the quarter up 3.8%.
  23. FY2020Higher revenue and profit continued for the full yearAnnual report

    「As a result, revenue in the CRM business was ¥125,142 million, up 6.5% year on year, and profit before tax was ¥10,453 million, up 11.1% year on year.」

    The CRM business recorded higher revenue and profit for the full year, with revenue up 6.5% and profit before tax up 11.1%.
  24. FY2020-Q3Higher revenue and profit continued through the nine-month periodAnnual report

    「As a result, revenue in the CRM business was ¥94,240 million, up 8.0% year on year, and profit before tax for the quarter was ¥8,392 million, up 16.9% year on year.」

    The CRM business recorded higher revenue and profit during the nine-month consolidated cumulative period, with revenue up 8.0% and profit before tax for the quarter up 16.9%.
  25. FY2020-Q2Higher revenue and profit continued through the six-month periodAnnual report

    「As a result, revenue in the CRM business was ¥60,620 million, up 6.9% year on year, and profit before tax for the quarter was ¥5,643 million, up 14.6% year on year.」

    The CRM business recorded higher revenue and profit during the six-month consolidated cumulative period, with revenue up 6.9% and profit before tax for the quarter up 14.6%.
  26. FY2020-Q1Higher revenue and profit continued in the first quarterAnnual report

    「As a result, revenue in the CRM business was ¥29,542 million, up 3.8% year on year, and profit before tax for the quarter was ¥2,775 million, up 8.3% year on year.」

    The CRM business recorded higher revenue and profit in the first quarter, with revenue up 3.8% and profit before tax for the quarter up 8.3%.
  27. FY2019Full-year revenue and profit increasedAnnual report

    「As a result, revenue in the CRM business was ¥114,824 million, up 5.5% year on year, and profit before tax was ¥9,402 million, up 15.4% year on year.」

    The CRM business recorded higher revenue and profit for the full year, with revenue up 5.5% and profit before tax up 15.4%.
  28. FY2019-Q3Higher revenue and profit continued through the nine-month periodAnnual report

    「As a result, revenue in the CRM business was ¥85,211 million, up 4.5% year on year, and profit before tax for the quarter was ¥7,142 million, up 15.2% year on year.」

    The CRM business recorded higher revenue and profit during the nine-month consolidated cumulative period, with revenue up 4.5% and profit before tax for the quarter up 15.2%.
  29. FY2019-Q2Higher revenue and profit continued through the six-month periodAnnual report

    「As a result, revenue in the CRM business was ¥56,725 million, up 5.6% year on year, and profit before tax for the quarter was ¥4,926 million, up 34.0% year on year.」

    The CRM business recorded higher revenue and profit during the six-month consolidated cumulative period, with revenue up 5.6% and profit before tax for the quarter up 34.0%.
  30. FY2019-Q1Higher revenue and profit in the first quarterAnnual report

    「As a result, revenue in the CRM business was ¥28,464 million, up 6.1% year on year, and profit before tax for the quarter was ¥2,564 million, up 46.8% year on year.」

    The CRM business recorded higher revenue and profit in the first quarter, with revenue up 6.1% and profit before tax for the quarter up 46.8%.
  31. FY2018Full-year revenue and profit increasedAnnual report

    「As a result, revenue in the CRM business was ¥108,868 million, up 7.2% year on year, and profit before tax was ¥8,146 million, up 18.0%.」

    The CRM business recorded higher revenue and profit for the full year, with revenue up 7.2% and profit before tax up 18.0%.
  32. FY2018-Q3Higher revenue and profit through the nine-month periodAnnual report

    「Revenue increased year on year due to synergies from closer collaboration with ITOCHU Corporation, growth in revenue from existing ongoing projects, and steady performance in the former BB call operations, among other factors. On the profit front, in addition to profit growth from higher revenue, profitability improved due to higher operating productivity led by on-site initiatives and other factors, resulting in a year-on-year increase in profit before tax for the quarter. As a result, revenue in the CRM business was ¥81,534 million, up 7.7% year on year, and profit before tax for the quarter was ¥6,198 million, up 19.8%.」

    The CRM business recorded higher revenue and profit during the nine-month consolidated cumulative period. Revenue was ¥81,534 million, up 7.7% year on year, and profit before tax for the quarter was ¥6,198 million, up 19.8%.
  33. FY2018-Q2Higher revenue but lower profit continued through the six-month periodAnnual report

    「Revenue increased year on year due to synergies from closer collaboration with ITOCHU Corporation, growth in revenue from existing ongoing projects, and steady performance in the former BB call operations, among other factors. On the profit front, although higher revenue led to profit growth, costs increased due to upfront expenses associated with expanding locations and other factors, resulting in a slight year-on-year decline in profit before tax for the quarter. As a result, revenue in the CRM business was ¥53,695 million, up 6.2% year on year, and profit before tax for the quarter was ¥3,678 million, down 1.1%.」

    The CRM business recorded higher revenue and lower profit during the six-month consolidated cumulative period. The report cited collaboration with ITOCHU Corporation, existing ongoing projects and the former BB call operations as drivers of higher revenue, while upfront expenses associated with expanding locations put downward pressure on profit.
  34. FY2018-Q1Higher revenue and lower earningsAnnual report

    「As a result, revenue in the CRM business was ¥26,820 million, up 7.6% year on year, while profit before tax for the quarter was ¥1,747 million, down 12.0% year on year.」

    The CRM business recorded higher revenue year on year, while profit before tax for the quarter declined 12.0%, resulting in higher revenue but lower profit.
  35. FY2017Higher sales and lower profit for the full yearAnnual report

    「As a result, revenue in the CRM business was ¥101,526 million, up 6.8% from the previous fiscal year, while profit before tax was ¥6,903 million, down 6.7%.」

    The CRM business recorded higher revenue for the full year, while profit before tax declined.
  36. FY2017-Q3Continued revenue growth and profit declineAnnual report

    「As a result, revenue in the CRM business was ¥75,696 million, up 7.1% year on year, while profit before tax for the quarter was ¥5,172 million, down 2.1% year on year.」

    The CRM business recorded higher revenue and lower profit year on year, with revenue growth and declining profit continuing from the previous quarter.
  37. FY2017-Q2Higher revenue and lower earningsAnnual report

    「As a result, revenue in the CRM business was ¥50,542 million, up 6.9% year on year, while profit before tax for the quarter was ¥3,719 million, down 4.1% year on year.」

    Revenue in the CRM business rose 6.9% year on year, while profit before tax declined 4.1%, resulting in higher revenue but lower profit instead of the previous combination of higher revenue and profit.
  38. FY2017-Q1First statedAnnual report

    「As a result, revenue in the CRM business was ¥24,932 million, up 4.2% year on year, and profit before tax for the quarter was ¥1,985 million, up 1.4% year on year.」

    In the first quarter, the CRM business recorded year-on-year increases in both revenue and profit before tax for the quarter.
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Revenue and profit growth in the CRM business | BELLSYSTEM24 HOLDINGS,INC. (6183) | Komori