Risks related to recovering security deposits for rental properties, rising rents, and difficulty establishing new locations
First written in FY2018. 1 of 6 entries say "Restated". Latest entry: FY2026.
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- FY2026Full-year impact of terminating leases for some officesAnnual report
「As a result of these changes in estimates, property, plant and equipment decreased by ¥1,849 million and other long-term financial liabilities decreased by ¥1,872 million. Operating income and profit before tax for the consolidated fiscal year each decreased by ¥124 million.」
Regarding the changes in estimates of lease terms and other items following the termination of leases for some offices, the full-year impact was updated to decreases of ¥1,849 million in property, plant and equipment, ¥1,872 million in long-term financial liabilities, and ¥124 million each in operating income and profit before tax. - FY2026-H1Impact of estimate changes from office lease terminations during the interim periodAnnual report
「During the interim consolidated accounting period, following the decision to terminate leases for some offices, we revised our estimates of the useful lives of buildings and structures, which are property, plant and equipment, and the lease terms of right-of-use assets, which are also property, plant and equipment. As a result of these changes in estimates, property, plant and equipment decreased by ¥944 million and other long-term financial liabilities decreased by ¥956 million. Operating income and interim profit before tax for the interim consolidated accounting period each decreased by ¥43 million.」
Following the decision to terminate leases for some offices, estimates of lease terms and other items were revised, reducing property, plant and equipment by ¥944 million, other long-term financial liabilities by ¥956 million, and operating income and interim profit before tax by ¥43 million each. - FY2025Full-year impact of terminating leases for some officesAnnual report
「As a result of these changes in estimates, property, plant and equipment and other long-term financial liabilities each decreased by ¥1,269 million. Operating income and profit before tax for the consolidated fiscal year each decreased by ¥348 million.」
Regarding the changes in estimates of lease terms and other items following the decision to terminate leases for some offices, the full-year impact was updated to decreases of ¥1,269 million in property, plant and equipment, ¥1,269 million in other long-term financial liabilities, ¥348 million in operating income and ¥348 million in profit before tax. - FY2025-H1Decision to terminate leases for some officesAnnual report
「During the interim consolidated accounting period, following the decision to terminate leases for some offices, we revised our estimates of the useful lives of buildings and structures, which are property, plant and equipment, and the lease terms of right-of-use assets, which are also property, plant and equipment. As a result, property, plant and equipment and other long-term financial liabilities each decreased by ¥1,269 million, while operating income and interim profit before tax for the interim consolidated accounting period each decreased by ¥142 million.」
Following the decision to terminate leases for some offices, revisions to estimates of lease terms and other items resulted in property, plant and equipment and other long-term financial liabilities each decreasing by ¥1,269 million. - FY2019RestatedAnnual report
「In addition to the possibility that establishing or expanding contact centers as originally planned by the company may itself become difficult, costs may increase depending on the terms of the lease agreement.」
The company is reconfirming the risks of rising rents, the inability to recover security deposits or guarantee deposits, and difficulty establishing or expanding facilities. - FY2018First statedAnnual report
「If an unexpected event such as a lessor’s bankruptcy occurs, the relevant security deposits or guarantee deposits may become unrecoverable, potentially affecting our group’s operating results. In addition, if our group establishes a new contact center or is forced to relocate a contact center because of the deterioration of a leased building, or if it renews a lease for an existing contact center, market rents may rise because of economic fluctuations and other factors.」
The company described the risks associated with reliance on leased properties for contact centers, including the inability to recover security deposits or guarantee deposits, rising rents, and difficulty establishing or relocating facilities.