Concentration of business and earnings in the CRM business
First written in FY2017-Q1. 17 of 20 entries say "Restated". Latest entry: FY2024-Q1.
The whole theme swung hardest in 2019: 7 of 29 companies on the "Worse" side.
18 other companies' latest entry also says "Restated".
- FY2024-Q1RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services.」
The group has reaffirmed its structure centered on the CRM business and the concentration of revenue and assets in that business. - FY2023RestatedAnnual report
「Our group consists of the holding company, 4 subsidiaries, 株式会社ベルシステム24, ＣＴＣファーストコンタクト株式会社, Horizon One株式会社, and 株式会社ベル・ソレイユ, and 3 equity-method affiliates, Bellsystem24-Hoa Sao Joint Stock Company, True Touch Co., Ltd., and 株式会社ＴＢネクストコミュニケーションズ. Its principal business is the CRM business, centered on contact center operations, which it conducts across Japan and overseas.」
The group has reaffirmed its structure, with the CRM business as its principal business and operations in Japan and overseas. The group-company structure has also been updated following the merger by absorption of ポッケ. - FY2023-Q3RestatedAnnual report
「Accordingly, from the first quarter of the current consolidated accounting period, 株式会社ポッケ's system development business for the CRM business, previously included under Other, has been disclosed as part of the CRM business. Segment information for the corresponding period of the previous year has also been restated.」
The segment reorganization and disclosure treating ポッケ's system development business for the CRM business as part of the CRM business has continued. - FY2023-Q1ReframedAnnual report
「On 1 March 2022, for the purpose of reallocating digital talent, optimizing the allocation of management resources, and establishing an efficient group operating structure, we carried out a merger by absorption between consolidated subsidiaries, with 株式会社ベルシステム24 as the surviving company and 株式会社ポッケ as the absorbed company. Accordingly, from the first quarter of the current consolidated accounting period, 株式会社ポッケ's system development business for the CRM business, previously included under Other, has been disclosed as part of the CRM business.」
ポッケ's system development business for the CRM business was reclassified and disclosed as part of ベルシステム24's CRM business, organizing the concentration of business and resources in the CRM business through both corporate reorganization and segment disclosure. - FY2022-Q3RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2021-Q3RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2021-Q2RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2021-Q1RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2020-Q3ReframedAnnual report
「On 1 November 2019, we carried out a merger by absorption between consolidated subsidiaries to optimize the allocation of management resources, including personnel and business locations, and establish an efficient group operating structure by integrating the contact center and pharmaceutical and healthcare development-support businesses of ㈱ビーアイメディカル with the CRM business operated by ㈱ベルシステム24 using AI and other new technologies. Accordingly, from the third quarter of the current cumulative consolidated period, we have disclosed ㈱ビーアイメディカル's contact center business in the pharmaceutical and healthcare fields and its pharmaceutical and medical-device development-support business, previously included under Other, as part of the CRM business. Segment information for the corresponding period of the previous year has also been restated.」
The pharmaceutical and healthcare businesses of ビーアイメディカル were integrated with the CRM business of ベルシステム24, which uses AI and other technologies, and the businesses previously included under Other were reclassified and disclosed as part of the CRM business. - FY2020-Q1RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2019RestatedAnnual report
「Our group consists of the holding company, 6 subsidiaries, and 1 equity-method affiliate. Its principal business is the CRM business, centered on contact center operations, which it conducts across Japan and overseas.」
The group has reaffirmed its structure, with the CRM business as its principal business and its core operations in Japan and overseas. - FY2019-Q2RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2019-Q1RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2018RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business.」
The group has again confirmed, for the full year, its business structure in which the majority of revenue, profit or loss, and assets are attributable to the CRM business. - FY2018-Q2RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2018-Q1RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business, making the CRM business its sole reportable segment. - FY2017RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, profit or loss, and assets are attributable to the CRM business. - FY2017-Q3RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business. Accordingly, the CRM business is the group's sole reportable segment.」
The group has reaffirmed its business structure, in which the majority of revenue, net profit or loss, and assets are attributable to the CRM business. - FY2017-Q2RestatedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business.」
The group has again made clear that the majority of its revenue, profit or loss, and assets are attributable to the CRM business. - FY2017-Q1First statedAnnual report
「Our group primarily comprises the CRM business, which operates contact centers and provides related services. The majority of the group's revenue, absolute net profit or loss, and assets are attributable to this business.」
The business structure shows that the majority of the group's revenue, profit or loss, and assets are attributable to the CRM business.