Development of Offices and Showrooms Adapted to the New Normal
First written in FY2021. 1 of 2 entries say "Advanced", first in FY2027-H1. Latest entry: FY2027-H1.
No other company in this theme has enough history to compare yet.
- FY2027-H1AdvancedAnnual report
「At the Fukuoka No. 4 Solution Center, a contact center and BPO facility, we opened our group’s first showroom, with the cooperation of BIC CAMERA INC., where visitors can view through glass the operations that our group undertakes and manages, and held an opening ceremony. As the second such facility, we also opened a showroom at the Sapporo No. 3 Solution Center, a contact center and BPO facility, with the cooperation of Hokkaido Electric Power Company,Incorporated, where visitors can view through glass the operations that our group undertakes and manages, and held an opening ceremony.」
The showroom concept progressed from a demonstration showroom at headquarters to the opening of two customer-supported showrooms at the Fukuoka No. 4 and Sapporo No. 3 Solution Centers. - FY2021First statedAnnual report
「We decided to relocate our head office to create an office suited to the “new normal,” with a showroom where visitors can experience demonstrations of next-generation contact center services, individual booths suitable for online meetings and in-house community spaces, for the purposes of promoting DX and improving employee engagement.」
To promote DX and improve employee engagement, we decided to relocate the head office to an office suited to the new normal, equipped with a showroom for demonstrations of next-generation contact centers, booths for online meetings and in-house community spaces. The showroom will offer demonstrations of “call center virtualization” using BellCloud+® and MR.