Improving Efficiency and Revenue at Real Estate Management Companies Through Multiple Solutions
First written in FY2022. 15 of 21 entries say "Advanced", first in FY2025-H1. Latest entry: 2026-10-20.
The whole theme swung hardest in 2021: 1 of 11 companies on the "Worse" side.
15 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「For the resident app “totono,” we focused on selling totono2.0, which adds outsourcing of resident support operations to the conventional totono1.0. As a result, the number of users expanded steadily, increasing 18.0% from the previous quarter, while ARPU reached ¥122, exceeding ¥120 for the first time in the interim accounting period. Steady progress was seen in both user numbers and profitability.」
For totono, the company focused on selling totono2.0 with added outsourcing, reporting user growth of 18.0% and ARPU of ¥122. - FY2025RestatedAnnual report
「Rather than offering a single solution, we will provide multiple solutions that address the issues property management companies encounter in different situations, thereby improving their operating efficiency and profitability.」
The basic policy of improving property management companies’ efficiency and profitability through multiple solutions continues. - FY2025-H1AdvancedAnnual report
「Against this backdrop, demand for our core services, スマサポサンキューコール and the resident app “totono,” remained strong. For スマサポサンキューコール, the number of contacts declined slightly year on year, but the average price increased as the number of products introduced to customers rose, contributing to customer satisfaction. For the resident app “totono,” the per-company price of the conventional SaaS model, totono1.0, increased through upselling, including expanded functionality. Sales of totono2.0, which adds an outsourcing service handling resident inquiries to totono1.0, also progressed steadily.」
While demand for the core services remained strong, the company describes specific developments including upselling through expanded totono1.0 functionality and sales of totono2.0 with an added outsourcing service. - FY2024-Q2RestatedAnnual report
「Against this backdrop, demand for our core services, スマサポサンキューコール and the resident app “totono,” remained strong, and we focused on expanding orders.」
The company continues to pursue order growth centered on スマサポサンキューコール and totono as its core services. - FY2024-Q1RestatedAnnual report
「Demand for our core services, スマサポサンキューコール and the resident app “totono,” remained strong, and we focused on expanding orders.」
The company continues to focus on expanding orders, centered on スマサポサンキューコール and totono, amid strong demand. - FY2023RestatedAnnual report
「Rather than offering a single solution, we will provide multiple solutions that address the issues property management companies encounter in different situations, thereby improving their operating efficiency and profitability.」
The basic policy of improving customers’ efficiency and profitability through multiple solutions continues. - FY2022First statedAnnual report
「Rather than offering a single solution, we will provide multiple solutions that address the issues property management companies encounter in different situations, thereby improving their operating efficiency and profitability.」
The basic policy is a business model offering multiple services, including スマサポサンキューコール, totono and SKB.