Expanding cross-industry partnerships through totono and revenue opportunities beyond usage fees

「We focused on selling totono2.0, which adds outsourcing of resident support operations to totono1.0. As a result, the number of users expanded steadily, increasing 18.0% from the previous quarter, while ARPU reached ¥122, exceeding ¥120 for the first time in the interim accounting period. Steady progress was seen in both user numbers and profitability.」

「We will generate additional revenue by undertaking, on a contract basis from property management companies, the work of responding to chat inquiries from residents using the resident app “totono” to those companies.」

「Sales of totono2.0, which adds an outsourcing service handling resident inquiries to totono1.0, have also progressed steadily.」

「In September 2024, we opened a center dedicated to replying to chats at our Osaka office and began offering a new service outsourcing chat support and other responses through the resident app.」

「For the resident app “totono,” we are developing enhanced functionality and features for alliances with other companies.」

「We will strengthen partnerships with companies in other industries. Specifically, we will strengthen the structure for generating revenue from service providers by offering services closely connected to daily life, such as furniture subscription services and bicycle insurance when purchasing a bicycle.」

「We will strengthen the structure for generating revenue from service providers by offering services closely connected to daily life, such as furniture subscription services and bicycle insurance when purchasing a bicycle.」