Strategy to grow the totono service into a core business over the longer term
First written in FY2022. 12 of 14 entries say "Advanced", first in FY2025-H1. Latest entry: 2026-10-20.
No other company in this theme has enough history to compare yet.
- FY2026-H1AdvancedAnnual report
「As a result, the number of users expanded steadily, increasing 18.0% from the previous quarter, while ARPU reached ¥122, exceeding ¥120 for the first time in the interim accounting period. Steady progress was seen in both user numbers and profitability.」
The company reports specific progress toward making totono a future core business through user growth and higher ARPU. - FY2025AdvancedAnnual report
「In addition to the conventional service, totono1.0, we began offering the high-value-added service totono Phase2.0, hereinafter totono2.0, which includes outsourced operations such as chat support, and are shifting the business focus to that service.」
The policy of developing totono into a future core business has been made more specific through the launch of totono2.0 with outsourced chat support and the shift of the business focus to that service. - FY2025-H1AdvancedAnnual report
「For the resident app “totono,” the per-company price of the conventional SaaS model, totono1.0, has increased through upselling, including expanded functionality. Sales of totono2.0, which adds an outsourcing service handling resident inquiries to totono1.0, have also progressed steadily.」
The company reports both higher per-company pricing for existing totono1.0 and steady sales of totono2.0 with an added outsourcing service. - FY2023RestatedAnnual report
「We aim to grow services for property management companies centered on the resident app “totono” into a core business in the future.」
The policy of growing totono into a future core business continues. - FY2022First statedAnnual report
「We aim to grow services for property management companies centered on the resident app “totono” into a core business in the future.」
The company intends to develop services centered on totono into its future core business, replacing the currently core スマサポサンキューコール service.