Announced details
Rental property management, resident support, contract detail verification, inquiries, various applications, and chat support
プレサンス’ 27,010 rental units under management (as of August 2026)
The companies have had a business relationship for some time. スマサポ will introduce and operate “totono” for residents of condominiums managed by プレサンス for rental purposes.
Head office: Osaka City, Osaka Prefecture. Representative Director: Harada Masaki (原田昌紀). A real estate developer whose core business is the planning and development of newly built for-sale condominiums for families. It manages 27,010 rental units (as of August 2026) and mainly plans, develops and sells newly built condominiums in the Kansai and Tokai regions.
Ranked No. 1 in condominium supply volume in the Kinki region for 16 consecutive years, No. 1 in Nagoya City for 15 consecutive years, No. 1 in the Tokai and Chukyo regions for 14 consecutive years, and No. 1 nationwide in 2025
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
According to the Real Estate Economic Research Institute (as of February 2026)
| Item | Details |
|---|---|
| Names of Products / Services Covered | Resident app “totono” |
| Counterparty | 株式会社プレサンス |
| Counterparty overview | Head office: Osaka City, Osaka Prefecture. Representative Director: Harada Masaki (原田昌紀). A real estate developer whose core business is the planning and development of newly built for-sale condominiums for families. It manages 27,010 rental units (as of August 2026) and mainly plans, develops and sells newly built condominiums in the Kansai and Tokai regions. |
| Relationship with the Company | The companies have had a business relationship for some time. スマサポ will introduce and operate “totono” for residents of condominiums managed by プレサンス for rental purposes. |
| Launch date | 20 October 2026; operations have commenced |
| Applicable area | Rental property management, resident support, contract detail verification, inquiries, various applications, and chat support |
| Award/certification name | Ranked No. 1 in condominium supply volume in the Kinki region for 16 consecutive years, No. 1 in Nagoya City for 15 consecutive years, No. 1 in the Tokai and Chukyo regions for 14 consecutive years, and No. 1 nationwide in 2025 |
| Usage history | プレサンス’ 27,010 rental units under management (as of August 2026) |
| Source | According to the Real Estate Economic Research Institute (as of February 2026) |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The number of inquiry calls had increased as the number of rental units under management grew, resulting in concentrated call volumes during busy periods and specific time slots. The objectives are to improve resident convenience, reduce telephone handling time and the workload of staff, and promote paperless operations.