Strengthening the revenue base through improved customer satisfaction
First written in FY2022. 7 of 12 entries say "Advanced", first in FY2025-H1. Latest entry: 2026-08-31.
5 other companies' latest entry also says "Advanced".
- FY2025RestatedAnnual report
「To maintain ongoing business relationships and improve property management companies’ satisfaction, we continually update our services and provide timely information through sessions sharing successful initiatives by companies using our services, particularly those that achieved significant sales growth or reduced expenses and workload.」
The measures of updating services, sharing success stories and providing information to improve customer satisfaction and retain business are again disclosed. - FY2025-H1AdvancedAnnual report
「Although contacts declined slightly year on year, the average price increased as the number of products introduced rose, contributing to customer satisfaction.」
The company says that increasing the number of products introduced through スマサポサンキューコール contributed to customer satisfaction and increased the average price. - FY2023RestatedAnnual report
「To maintain ongoing business relationships and improve property management companies’ satisfaction, we continually update our services and provide timely information through sessions sharing successful initiatives by companies using our services, particularly those that achieved significant sales growth or reduced expenses and workload.」
The company again discloses service updates, success-story sharing and information provision to maintain customer satisfaction and continuing business. - FY2022First statedAnnual report
「To maintain ongoing business relationships and improve property management companies’ satisfaction, we continually update our services and provide timely information through sessions sharing successful initiatives by companies using our services, particularly those that achieved significant sales growth or reduced expenses and workload.」
The policy is to improve customer satisfaction and retain business through service updates, sharing success stories and providing timely information.