Announced details
Real estate rental management, tenant support, inquiries and various applications, contract detail verification, operational efficiency, and digital transformation
株式会社スマサポ and 株式会社エステートトーワ have a business relationship under which 株式会社スマサポ introduces and provides the tenant app “totono” to 株式会社エステートトーワ.
Tokyo headquarters: Nishitokyo, Tokyo; Representative Director: Kawamoto Susumu (川本進). The company provides a comprehensive range of services, from rental property management to business consulting and real estate brokerage. Approximately 23,000 units under management. Based in Tokyo and Osaka, it operates primarily in the Tokyo metropolitan and Kansai areas.
Tokyo headquarters of 株式会社エステートトーワ: Nishitokyo, Tokyo
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Resident app “totono” |
| Counterparty | 株式会社エステートトーワ |
| Counterparty overview | Tokyo headquarters: Nishitokyo, Tokyo; Representative Director: Kawamoto Susumu (川本進). The company provides a comprehensive range of services, from rental property management to business consulting and real estate brokerage. Approximately 23,000 units under management. Based in Tokyo and Osaka, it operates primarily in the Tokyo metropolitan and Kansai areas. |
| Relationship with the Company | 株式会社スマサポ and 株式会社エステートトーワ have a business relationship under which 株式会社スマサポ introduces and provides the tenant app “totono” to 株式会社エステートトーワ. |
| Launch date | 31 August 2026 (already in operation) |
| Applicable area | Real estate rental management, tenant support, inquiries and various applications, contract detail verification, operational efficiency, and digital transformation |
| Location | Tokyo headquarters of 株式会社エステートトーワ: Nishitokyo, Tokyo |
| Location scale | Approximately 23,000 units under management |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Telephone inquiries were placing a strain on employees’ working hours. The company therefore aimed to reduce the workload and provide high-quality services with limited staffing. The initiative also supports digital transformation to ensure consistent quality in tenant support.