Increase in churn rate due to hiring restraint by recruiting companies
First written in FY2021-Q3. 10 of 21 entries say "Mitigated", first in FY2021. Latest entry: FY2026.
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- FY2026WorsenedAnnual report
「The 12-month average churn rate (Note 10) was 0.48%.」
The churn rate rose from 0.45% in the previous interim period to 0.48%, representing a slight deterioration from the recent downward trend. It nevertheless remained below the 0.58% recorded at the end of the previous fiscal year. - FY2026-H1MitigatedAnnual report
「The 12-month average churn rate (Note 10) was 0.45%.」
The 12-month average churn rate fell from 0.58% at the end of the previous fiscal year and 0.56% in the year-earlier period to 0.45%, easing from the recent upward trend. - FY2025WorsenedAnnual report
「The 12-month average churn rate (Note 9) was 0.58%.」
Although the 12-month average churn rate remained below the 0.60% recorded at the end of the previous fiscal year, it rose from 0.56% in the previous interim period to 0.58%, representing a slight recent deterioration. - FY2025-H1MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.56%.」
The 12-month average churn rate fell from 0.57% in the year-earlier period to 0.56%, representing a slight easing from the recent upward trend. - FY2024-Q3WorsenedAnnual report
「The 12-month average churn rate (Note 8) was 0.60%.」
The 12-month average churn rate rose from 0.57% in the previous quarter and 0.49% at the end of the previous fiscal year to 0.60%, representing a further slight deterioration from the downward trend through the previous period. This disclosure does not explicitly state a causal relationship with hiring restraint. - FY2024-Q2WorsenedAnnual report
「The 12-month average churn rate (Note 8) was 0.57%.」
The 12-month average churn rate rose from 0.49% at the end of the previous fiscal year and 0.56% in the previous quarter to 0.57%, representing a slight deterioration from the downward trend through the previous period. - FY2024-Q1WorsenedAnnual report
「For the combined KPIs of HRMOS Recruiting and HRMOS Talent Management, ARR (Note 5) was ¥2,273 million, up 28.8% from the end of the same period of the previous year; the number of companies using the service (Note 6) was 1,631, up 27.4%; ARPU (Note 7) was ¥116,155, up 1.1%; and the 12-month average churn rate (Note 8) was 0.56%.」
The 12-month average churn rate rose from 0.49% at the end of the previous fiscal year and 0.52% in the year-earlier period to 0.56%, representing a slight deterioration from the previous downward trend. - FY2023MitigatedAnnual report
「The 12-month average churn rate (Note 9) was 0.49%.」
The 12-month average churn rate fell from 0.60% at the end of the previous fiscal year to 0.49%, further mitigating the risk of a higher churn rate. - FY2023-Q3MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.50%.」
The 12-month average churn rate rose slightly from 0.48% in the previous quarter to 0.50%, but remained below 0.60% at the end of the previous fiscal year and the year-earlier level, with the previous risk of a higher churn rate continuing to be largely mitigated. - FY2023-Q2MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.48%.」
The 12-month average churn rate fell from 0.52% in the previous quarter to 0.48%, further mitigating the risk of a higher churn rate. - FY2023-Q1MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.52%.」
The 12-month average churn rate fell from 0.60% at the end of the previous fiscal year to 0.52%, further mitigating the risk of a higher churn rate. - FY2022MitigatedAnnual report
「The 12-month average churn rate (Note 9) was 0.60%.」
The 12-month average churn rate fell from 1.23% at the end of the previous fiscal year to 0.60%, further mitigating the risk of a higher churn rate. - FY2022-Q3MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.66%.」
The 12-month average churn rate declined from 0.79% in the previous quarter to 0.66%, further mitigating the risk of an increase in the churn rate. No new statement indicates that the risk of an increase in the churn rate itself has materialized. - FY2022-Q2MitigatedAnnual report
「The 12-month average churn rate (Note 8) was 0.79%.」
The 12-month average churn rate declined from 0.96% in the previous quarter to 0.79%, further mitigating the risk of an increase in the churn rate. This filing does not explicitly state a causal relationship with COVID-19 or hiring restraint. - FY2021MitigatedAnnual report
「The 12-month average churn rate (Note 9) increased from 1.15% at the end of the same period of the previous year to 1.23%, affected by hiring restrictions at recruiting companies due mainly to the impact of COVID-19.」
Although the rate remained high year on year, it declined from 1.40% in the previous filing to 1.23% at the end of the current period, indicating that the recent deterioration in the churn rate has paused. - FY2021-Q3WorsenedAnnual report
「The 12-month average churn rate increased from 1.01% at the end of the previous corresponding period to 1.40%, reflecting the impact of hiring restraint by recruiting companies and other factors resulting from the COVID-19 pandemic.」
The 12-month average churn rate increased from 1.01% to 1.40%, while the monthly churn rate from February to April 2021 remained below the 12-month average.