Microsoft formally announced "full restoration" of its worldwide outage. While full restoration has been confirmed for consumer services, enterprise services continue to recover, with some impacts still remaining.
Microsoft announced that it had completed full restoration of the major worldwide outage. In the early afternoon Japan time, it announced that consumer services had been fully restored and said that access issues affecting services including Outlook had been resolved.
Meanwhile, recovery work for enterprise services was continuing, and Microsoft continued to explain that some functions were still affected. Improvements were reportedly being made, including more stable communications and a reduction in the backlog of unprocessed emails.
Microsoft explained that the cause of the outage was "a technical issue, not a cyberattack" and said it would continue working toward full restoration.
The impact also spread to other regions, including the United Kingdom, with disruptions reported in the services of police forces, medical institutions and major logistics companies. The timing of full restoration remained unclear.