Emergency maintenance on some Kanpo app functions has been completed, and their restoration has been announced. The affected functions were the frequently asked questions and form-based inquiry functions, which had been temporarily suspended since 21 October.
According to official information from Japan Post, which provides Japan Post Insurance's Kanpo services, emergency maintenance on some Kanpo app functions has been completed and the services have been restored. The 2 affected functions were the frequently asked questions and form-based inquiry functions.
The services had been suspended since 21 October, and the latest notice states that restoration has now been completed. Japan Post apologized to users for the inconvenience during the maintenance period and said it would work to prevent disruption to future operations.