Announced details
Real estate management, resident support, inquiry handling, various applications, operational efficiency
ミノラス不動産株式会社 is a customer and deployment site that has adopted SumaSapo’s resident app “totono” and begun operating it. No capital or personnel relationship is stated.
Head office: Ota City, Tokyo; Representative Director: Ishikawa Eiji (石川英嗣); provides comprehensive consulting services ranging from rental property management to asset succession; properties under management: approximately 5,500 units
Properties under management: Approximately 5,500 units
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Resident app “totono” |
| Counterparty | ミノラス不動産株式会社 |
| Counterparty overview | Head office: Ota City, Tokyo; Representative Director: Ishikawa Eiji (石川英嗣); provides comprehensive consulting services ranging from rental property management to asset succession; properties under management: approximately 5,500 units |
| Relationship with the Company | ミノラス不動産株式会社 is a customer and deployment site that has adopted SumaSapo’s resident app “totono” and begun operating it. No capital or personnel relationship is stated. |
| Launch date | 16 October 2026 (already in operation) |
| Applicable area | Real estate management, resident support, inquiry handling, various applications, operational efficiency |
| Location scale | Properties under management: Approximately 5,500 units |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Minoras Fudosan had been receiving more calls and requests as the number of properties under management increased, requiring significant time for telephone support. Other reasons for selecting the service included its ability to integrate with the existing core system “i-SP,” the option to outsource initial inquiry handling to a chat center, and the ability of personnel with experience in real estate management to propose operating procedures.