Omnia LINK: Expanded Internal Use and External Sales

「The number of licenses at the end of the quarter was 5,851, up 22.2% year on year, while ARR (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥1.60 billion, up 37.8%, maintaining solid growth.」

「External sales of the cloud PBX “Omnia LINK” reached 5,721 licenses at the end of the fiscal year under review, up 28.3% year on year, while ARR (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥1.47 billion, up 37.8% year on year. Shipments for large-scale projects continued during the fiscal year under review, and both licenses and ARR increased steadily.」

「The number of licenses at the end of the consolidated fiscal year was 5,721, up 28.3% year on year, while ARR (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥1.47 billion, up 37.8% year on year.」

「External sales of the cloud PBX “Omnia LINK” reached 5,279 licenses at the end of the interim period, up 42.8% year on year, while ARR (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥1.27 billion, up 34.1% year on year. Both increased significantly, maintaining solid growth. This growth was primarily driven by the start of shipments for newly acquired large-scale projects. In addition, the strengthened sales structure increased the number of proposals for large-scale projects involving approximately 100 licenses per company.」

「In the fourth quarter, we shipped 964 licenses, the highest quarterly volume ever. This was due to the acquisition of multiple large-scale projects.」

「External sales of Omnia LINK reached 3,698 licenses, up 29.1% year on year. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥950 million, up 32.3% year on year.」

「As the number of licenses per company has been trending downward alongside the penetration of cloud PBX, we made a major shift in our sales strategy from the second quarter. Specifically, we again targeted large-scale projects with approximately 100 licenses per company, and worked to modify the functions required for such projects, improve the skills of sales personnel, and review the division of responsibilities. As a result, the number of licenses sold by the end of the fiscal year under review fell short of the target set at the beginning of the year, but reached 3,248, approximately 1.4 times the prior-year level. Because voice recognition performed well, ARPU (average revenue per license) was approximately ¥20,000, higher than initially expected. Accordingly, ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥790 million, up 30.5% year on year.」

「External sales of Omnia LINK reached 2,985 licenses, up 45.8% year on year and 120 licenses from the previous quarter. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a level similar to the previous quarter. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥750 million, up 78.4% year on year.」

「External sales of Omnia LINK reached 2,865 licenses, up 54.9% year on year and 331 licenses from the previous quarter. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a level similar to the previous quarter. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥720 million, up 93.3% year on year.」

「External sales of Omnia LINK reached 2,534 licenses, up 106.9% year on year and an increase of 163 licenses from the previous quarter. The number of companies starting new use during the quarter was the highest ever on a quarterly basis. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a level equivalent to the end of the previous quarter, and business continued to perform well. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥660 million, up 152.4% year on year.」

「The number of licenses sold by the end of the fiscal year under review exceeded the target set at the beginning of the year, reaching 2,371 licenses, more than double the prior-year level.」

「External sales of Omnia LINK reached 2,047 licenses, more than double the prior-year level. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a certain level, and business continued to perform well. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥420 million, up 83.1% year on year.」

「External sales of Omnia LINK reached 1,850 licenses, approximately double the prior-year level, an increase of 625 licenses from the previous quarter. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a level equivalent to the end of the previous quarter, and business continued to perform well. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥370 million, up 72.7% year on year. Our company and iBrid had each been engaged in the sale of the proprietary cloud PBX “Omnia LINK” (Private Branch eXchange). Since iBrid became our wholly owned subsidiary in November 2020, we had positioned it as a functional subsidiary specializing in the development and maintenance of Omnia LINK. We have now carried out this company split-off so that our company would take over iBrid’s business, consolidate the Omnia LINK sales business within our company, centralize decision-making for the business, and pursue its optimization and greater efficiency, profitability, and competitiveness.」

「External sales of Omnia LINK reached 1,225 licenses, approximately 145% of the prior-year level. This represented an increase of 172 licenses from the previous quarter. The number of backlog licenses for which informal orders had already been received and preparations for delivery were under way remained at a level similar to the previous quarter, and business continued to perform well. ARR from external sales of Omnia LINK (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥260 million, up 32% year on year.」

「Approximately 3,000 Omnia LINK licenses were being used internally as of May 2022. We also began strengthening external sales of Omnia LINK around 2020 and had achieved sales of more than 1,000 licenses by the end of the fiscal year under review.」

「The number of Omnia LINK licenses used in the contact center and BPO services business reached 2,726, with a penetration rate of 73.7% (the percentage of PBX licenses used in the contact center and BPO services business accounted for by Omnia LINK). The number of Omnia LINK licenses sold through the system solutions business reached 992, the attachment rate for options such as voice recognition was 48.8%, and ARR (annual recurring revenue, calculated as monthly recurring revenue × 12 months) was ¥230 million.」