Enhancing Customer Convenience Through the Ginza Store Renovation and ICT Utilization
First written in FY2017-Q1. 23 of 34 entries say "Advanced", first in FY2017-Q2. Latest entry: 2026-04-30.
2 other companies' latest entry also says "Reframed".
- FY2026-H1WorsenedAnnual report
「As the performance of ㈱MATSUYA GINZA.com continued to fall short of its business plan, the Company reviewed its future plans and determined that the earnings initially anticipated could no longer be expected. Accordingly, it recognized an impairment loss on goodwill and other assets of the company.」
Following the acquisition of the e-commerce business, impairment losses on goodwill and other assets of MATSUYA GINZA.com were recognized after the business fell short of its plan, indicating a deterioration in the financial performance of the digital initiatives. - FY2026-H1AdvancedAnnual report
「Louis Vuitton, which expanded its sales area to four floors, approximately 1.5 times its previous size, was transformed into a store of one of the largest scales in Japan following its reopening. This further strengthened the luxury brands that are a key strength of the Ginza store and contributed to higher customer satisfaction.」
The Company advanced initiatives to refurbish the store and improve customer convenience and satisfaction by expanding the sales areas for major brands at the Ginza store. - FY2025AdvancedAnnual report
「From November, through our consolidated subsidiary MATSUYA GINZA.com, we launched new initiatives integrating physical stores and digital channels. In addition to advance reservations and speedy in-store pickup, we began linking with the omnichannel platform "matsuyaginza.com," which offers the first tax-free purchasing function among Japanese department stores,」
The Company moved from its policy of strengthening the digital workforce following the acquisition of the e-commerce business to launching its partnership with the omnichannel platform in November 2024. - FY2025-H1RestatedAnnual report
「Through the acquisition of the business from B4F Co., Ltd. by MATSUYA GINZA.com Co., Ltd., we will strengthen the quality and scale of the digital workforce across the Group and advance the digital transformation of our department-store business. Centered on MATSUYA GINZA.com Co., Ltd., we will create a customer experience unique to a department store based in Ginza, with outstanding usability and hospitality.」
The policy of strengthening the digital workforce, advancing department-store DX and creating a customer experience unique to the Ginza store through the acquisition of the e-commerce business was reiterated. - FY2025-Q1AdvancedAnnual report
「Through the acquisition of the business from B4F Co., Ltd. by MATSUYA GINZA.com Co., Ltd., we will strengthen the quality and scale of the digital workforce across the Group and advance the digital transformation of our department-store business. Centered on MATSUYA GINZA.com Co., Ltd., we will create a customer experience unique to a department store based in Ginza, with outstanding usability and hospitality.」
The Company completed the acquisition of the e-commerce business and advanced to the next stage its efforts to strengthen the digital workforce, advance department-store DX and create an omnichannel customer experience. - FY2024AdvancedAnnual report
「Going forward, we will strengthen the quality and scale of the digital workforce across the Group and advance the digital transformation of our department-store business. Centered on ㈱MATSUYA GINZA.com, we will create a customer experience unique to a department store based in Ginza, with outstanding usability and hospitality.」
Following the agreement to acquire the e-commerce business, the Company put into practice plans to strengthen its digital workforce, advance department-store DX and create an omnichannel customer experience. - FY2024-Q3AdvancedAnnual report
「At a meeting of the Board of Directors held on 12 January 2024, the Company entered into a basic agreement to acquire from B4F Co., Ltd. (hereinafter, "B4F") its e-commerce business. The business is scheduled to be acquired by a newly established wholly owned subsidiary of the Company.」
The Company entered into a basic agreement to acquire the e-commerce business and put into practice plans for the business acquisition by a newly established wholly owned subsidiary, strengthening its digital workforce and preparing department-store DX and omnichannel services. - FY2023AdvancedAnnual report
「In the department-store business, we invested a total of ¥4,068 million in the acquisition of land and buildings in Shibuya and Nakano wards and refurbishment work at the Ginza store, among other projects.」
The department-store business invested ¥4,068 million in the acquisition of land and buildings in Shibuya and Nakano wards and refurbishment work at the Ginza store, among other projects. - FY2023-Q3AdvancedAnnual report
「At the Ginza store in the department store business, during the third quarter, under the initiatives of the medium-term management plan, we focused on further expanding and deepening our customer base by advancing renovations to the first-floor international boutiques and the seventh-floor living floor, while incorporating changes in consumer trends during the COVID-19 pandemic, with the aim of improving profitability and acquiring new customer segments.」
During the third quarter, the Company advanced refurbishment of the first-floor International Boutique and seventh-floor Living floor at the Ginza store, among others, putting into practice improvements to store facilities and customer convenience. - FY2023-Q2AdvancedAnnual report
「At the Ginza store, the department store business pursued higher profitability during the second quarter under the various initiatives of the Medium-Term Management Plan, advancing refurbishments of the first-floor cosmetics section and the seventh-floor living floor while responding to changes in consumer behavior amid the COVID-19 pandemic.」
During the second quarter, the Company advanced refurbishment of the first-floor cosmetics sales area and seventh-floor Living floor at the Ginza store, among others, putting into practice initiatives to improve store facilities and customer convenience. - FY2022AdvancedAnnual report
「We advanced the integration of physical stores and digital channels through a range of proactive sales initiatives, including strengthening information dissemination via social networking services and launching e-commerce sites, starting with "Matsuya Beauty Online," which sells cosmetics.」
To improve customer convenience through ICT, the Company implemented social networking outreach and e-commerce sites and advanced their integration with physical stores. - FY2022-Q3RestatedAnnual report
「While maximizing the benefits of the refurbishment carried out in 2020, we continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
The Company continued initiatives to maximize the benefits of the existing refurbishment and improve convenience and ease of shopping across the Ginza store's sales floors. - FY2022-Q2RestatedAnnual report
「At the Ginza store in the department store business, under the priority measures of the medium-term management plan, we worked to further evolve the distinctive “GINZA Specialty Store.” During the second quarter, while maximizing the benefits of renovations carried out in 2020, we continued working to align the grade and feel of the merchandise offering with those of other floors and further improve convenience and cross-shopping.」
The Company maximized the benefits of the existing refurbishment and continued initiatives to improve convenience and ease of shopping at the Ginza store. - FY2022-Q1RestatedAnnual report
「In the first quarter, while maximizing the benefits of the refurbishment carried out in 2020, we continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
The Company maximized the benefits of the Ginza store's 2020 refurbishment and continued initiatives to improve convenience and ease of shopping across its sales floors. - FY2021AdvancedAnnual report
「After resuming operations, we also focused on strengthening one-to-one communication by launching information dissemination through social networking services at each sales area and online customer service.」
After resuming operations, the Company began disseminating information through social networking services and offering online customer service, putting into practice initiatives to enhance customer convenience and communication through ICT. - FY2021-Q2AdvancedAnnual report
「In the second quarter, we refurbished part of the basement first-floor Western confectionery sales area and continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
New progress on the Ginza store refurbishment plan was reported, including partial refurbishment of the basement first-floor Western confectionery sales area. - FY2021-Q1RestatedAnnual report
「While maximizing the benefits of the refurbishment carried out in autumn 2019, including that of the second-floor International Boutique, we continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
The Company continued initiatives to maximize the benefits of the existing refurbishment and improve convenience and ease of shopping across the Ginza store's sales floors. - FY2020AdvancedAnnual report
「Capital expenditures for the consolidated fiscal year totaled ¥2,830 million, primarily in the department-store business.」
Capital expenditures during the year totaled ¥2,830 million, including ¥2,799 million in the department-store business. - FY2020-Q3AdvancedAnnual report
「At the Ginza store in the department store business, under the priority measures of the medium-term management plan, we worked to further evolve the distinctive “GINZA Specialty Store.” During the third quarter, we renovated part of the first-floor international boutiques and continued working to align the grade and feel of the merchandise offering with those of other floors and further improve convenience and cross-shopping.」
Specific store-facility and sales-floor improvements were carried out, including partial refurbishment of the first-floor International Boutique at the Ginza store. - FY2020-Q2RestatedAnnual report
「While maximizing the benefits of the refurbishment carried out in February 2019, including that of the sixth-floor women's lingerie and nightwear sales area, we continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
The Company continued initiatives to maximize the benefits of the existing refurbishment and improve convenience and ease of shopping across the Ginza store's sales floors. - FY2020-Q1AdvancedAnnual report
「While maximizing the benefits of the refurbishment carried out in February 2019, including that of the sixth-floor women's lingerie and nightwear sales area, we continued working to align the quality and style of the merchandise with those of the other floors and further improve convenience and ease of shopping across departments.」
For the Ginza store refurbishment in February 2019, the Company worked to maximize the refurbishment benefits and improve convenience and ease of shopping across departments. - FY2019-Q3AdvancedAnnual report
「At the Ginza store, the core of the department store business, under the basic policies of the medium-term management plan, we worked to further evolve the distinctive “GINZA Specialty Store.” During the third quarter, we renovated part of the basement first-floor Western confectionery department and continued working to align the grade and feel of the merchandise offering with those of other floors and further improve convenience and cross-shopping.」
New progress on the Ginza store refurbishment plan was reported, including partial refurbishment of the basement first-floor Western confectionery sales area. - FY2019-Q2RestatedAnnual report
「Under this plan, to realize the "GINZA Specialty Store," we will refurbish the Living department, improve store amenities and service facilities, and work to enhance customer convenience through the use of ICT (information and communications technology), among other initiatives.」
The plan to refurbish the Living department, improve amenities and service facilities, and enhance customer convenience through ICT was reiterated. - FY2018AdvancedAnnual report
「Capital expenditures for the consolidated fiscal year totaled ¥12,935 million, primarily in the department-store business.」
The Company reported capital expenditures of ¥12,935 million during the year, including the acquisition of the building with leasehold rights at the Ginza store. - FY2018-Q3AdvancedAnnual report
「At the Ginza store in the department store business, under the basic policies of the medium-term management plan, we renovated part of the first-floor cosmetics department during the third quarter to further evolve the distinctive “GINZA Specialty Store,” working to align the grade and feel of the merchandise offering with those of other floors and further improve cross-shopping.」
Specific progress on the Ginza store refurbishment under the investment plan was reported, including partial renovations to the first-floor cosmetics sales area. - FY2018-Q2AdvancedAnnual report
「At the Ginza store, under the basic policies of the medium-term management plan, we renovated part of the second-floor international boutiques and cosmetics department during the second quarter to further evolve the distinctive “GINZA Specialty Store,” working to align the grade and feel of the merchandise offering with those of other floors and further improve cross-shopping.」
Specific progress on the planned Ginza store refurbishment was reported, including partial renovations to the second-floor International Boutique and cosmetics sales area. - FY2018-Q1AdvancedAnnual report
「The first-floor central hall, "Space of Ginza," which symbolizes the Ginza store, reopened after approximately 1 year and 2 months of construction. In addition, "MG Terrace" opened as a place for relaxation in the central area of the eighth-floor "Restaurant City GINZA." Through the planned refurbishment of each floor, we worked to align the quality and style of the merchandise while improving the shopping environment to enhance convenience and ease of shopping across departments.」
Progress on the planned Ginza store refurbishment and service-facility improvements was reported, including the renovation of Space of Ginza and the opening of MG Terrace. - FY2017AdvancedAnnual report
「We acquired a building with leasehold rights in order to reduce the rent burden at our Ginza flagship store.」
The acquisition of part of the fixed assets of the main Ginza store was completed at an acquisition price of ¥11.0 billion, with delivery scheduled for 1 March 2017. - FY2017-Q3AdvancedAnnual report
「At a meeting of the Board of Directors held on 21 November 2016, the Company resolved to acquire part of the fixed assets of the main Ginza store, with 1 March 2017 set as the scheduled date.」
The Board of Directors approved the acquisition of part of the fixed assets of the main Ginza store, with 1 March 2017 given as the scheduled date. - FY2017-Q2AdvancedAnnual report
「In the second quarter, we refurbished part of the Living floor and the women's fashion sales area on the third floor, working to align the quality and style of the merchandise with those of the other floors and further improve convenience for shopping across departments.」
The results of the planned sales-floor refurbishment during the quarter were reported. - FY2017-Q1First statedAnnual report
「Under this plan, to realize the "GINZA Specialty Store," we will refurbish the Living department, improve store amenities and service facilities, and work to enhance customer convenience through the use of ICT (information and communications technology), among other initiatives.」
The medium-term plan explicitly identified investment measures for sales floors, facilities and ICT.