Capturing the Market of Visitors to Japan
First written in FY2017-Q1. 17 of 51 entries say "Restated". Latest entry: 2026-10-15.
The whole theme swung hardest in 2020: 3 of 8 companies on the "Worse" side.
0 other companies' latest entry also says "Worsened".
- 2026-10-15WorsenedMonthly
「免税売上高につきましては前年に対して約5％減となったものの、化粧品を軸とした一般品は同36％の伸びを示しました。」
2026年9月の売上報告で、免税売上高は前年を下回った。一方、一般品および免税売上高を除く国内顧客の売上高は伸長しており、訪日外国人市場の動向に関する記載が更新された。 - FY2027-H1MitigatedAnnual report
「In addition to steady spending by loyal customers, who are high-value purchasers for the Company, robust spending by visitors to Japan from a wide range of countries, supported by the weaker yen, provided further momentum, and department-store sales in the Tokyo area exceeded the previous year's results, aided by stronger CRM (customer relationship management).」
For the inbound tourism market, where tax-free sales had been below the previous year's level in the previous update, department-store sales in the Tokyo area exceeded the previous year's results, driven by robust spending by visitors to Japan from a wide range of countries. - FY2026WorsenedAnnual report
「Although many foreign tourists visited Japan against a backdrop of yen depreciation, tax-free sales, which had reached a record high in 2024, fell below the previous year’s level partly due to the impact of travel advisories issued by the Chinese government. Meanwhile, initiatives aimed at attracting affluent customers through referrals from financial institutions in Southeast Asian countries are gradually evolving.」
Tax-free sales, which had reached a record high in the previous year, fell below the previous year’s level, partly due to the impact of travel advisories issued by the Chinese government. - FY2026-H1WorsenedAnnual report
「Tax-free sales fell below the previous year’s level, when they had reached a record high, as the trend changed, including signs that consumption of high-priced goods was losing momentum.」
In the inbound visitor market, consumption of high-priced goods lost momentum compared with the previous year’s record level, and tax-free sales fell below the previous year’s level. - FY2025AdvancedAnnual report
「Against a backdrop including record yen depreciation, tax-free sales at the Ginza store reached a record high in July, while the number of inbound tourists in fiscal 2024 also reached a record high. Purchases by inbound tourists from a broad range of countries strongly drove sales across the store, which substantially exceeded the previous year’s level.」
Against a backdrop including yen depreciation, tax-free sales at the Ginza store reached a record high in July, and purchases by inbound tourists drove sales across the store. - FY2025-H1AdvancedAnnual report
「In addition to solid consumption trends led by affluent customers, tax-free sales in July reached a record high, and purchases by inbound tourists from a broad range of countries, against a backdrop including yen depreciation, strongly drove sales across the store.」
Tax-free sales in July reached a record high, and purchases by inbound tourists from a broad range of countries drove sales across the store. - FY2025-Q1AdvancedAnnual report
「In addition to solid consumption trends led by affluent domestic customers, tax-free sales in May 2024 reached a record high, and tax-free purchases by inbound tourists from a broad range of countries, against a backdrop including yen depreciation, strongly drove sales across the store.」
Tax-free sales in May 2024 reached a record high, and tax-free purchases by inbound tourists from a broad range of countries drove sales across the store. - FY2024AdvancedAnnual report
「In addition, inbound tourists recovered rapidly after entry restrictions were eased, increasing the number of visitors to Ginza, while yen depreciation also contributed, and tax-free sales substantially exceeded fiscal 2019 sales, before the pandemic. We will continue working to strengthen our merchandise strategy to earn the support of customers in Japan and overseas.」
Against a backdrop of eased entry restrictions and yen depreciation, tax-free sales substantially exceeded fiscal 2019 sales. - FY2024-Q3RestatedAnnual report
「Meanwhile, tax-free sales showed growth exceeding fiscal 2019 sales, before the spread of COVID-19, as luxury-brand shoes, bags, watches and jewelry led overall sales against a backdrop of yen depreciation.」
Reconfirmed the situation in which tax-free sales grew beyond fiscal 2019 levels, before the spread of COVID-19, against a backdrop of yen depreciation and luxury-goods sales. - FY2024-Q2AdvancedAnnual report
「Meanwhile, tax-free sales showed growth exceeding fiscal 2019 sales, before the spread of COVID-19, as luxury-brand shoes, bags, watches and jewelry led overall sales against a backdrop of yen depreciation.」
Against a backdrop of yen depreciation, tax-free sales of luxury goods increased and exceeded fiscal 2019 sales, before the spread of COVID-19. - FY2023-Q3AdvancedAnnual report
「In the department store industry, Tokyo-area department store sales substantially exceeded the previous year’s level, partly because inbound sales recovered rapidly after entry restrictions on inbound tourists were eased in early October, in addition to solid consumption trends led by affluent customers.」
Following the easing of entry restrictions in early October, inbound sales recovered rapidly and Tokyo-area department store sales substantially exceeded the previous year’s level. - FY2022RestatedAnnual report
「Because the outlook for a recovery in inbound demand is expected to remain uncertain」
Reiterated the view that, although consumer sentiment was improving, uncertainty over a recovery in demand would persist against a backdrop of the spread of new variants and travel restrictions. - FY2022-Q3RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya will ultimately attract customers from overseas. On that basis, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors.」
Reiterated the policy of developing systems to receive inbound visitors through Matsuya’s distinctiveness, diversified payment methods and Muslim prayer rooms. - FY2022-Q2RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya will ultimately attract customers from overseas. On that basis, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors.」
Reiterated the policy of developing systems to receive inbound visitors through Matsuya’s distinctiveness, diversified payment methods and Muslim prayer rooms. - FY2022-Q1RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya will ultimately attract customers from overseas. On that basis, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors.」
Reiterated the policy of developing systems to receive inbound visitors through Matsuya’s distinctiveness, diversified payment methods and Muslim prayer rooms. - FY2021WorsenedAnnual report
「Meanwhile, as the number of inbound visitors, which had been on track to approach a record 32 million in 2019, fell sharply due to border controls amid the global spread of COVID-19, and the postponement of the “Tokyo 2020 Olympic and Paralympic Games” also contributed, travel spending by inbound visitors, commonly known as inbound consumption, which had been buoyant in recent years, was forced to contract.」
The inbound visitor market, which had expanded to approximately 32 million visitors, was forced to contract against a backdrop of border controls and the postponement of the Tokyo 2020 Games. - FY2021-Q3WorsenedAnnual report
「In the department store industry, Tokyo-area department store sales fell substantially below the previous year’s level as operating hours were shortened and stores temporarily closed to prevent the spread of COVID-19, while inbound sales virtually disappeared due to border controls worldwide.」
The inbound visitor market deteriorated from ordinary demand fluctuations to a situation in which inbound sales “virtually disappeared” due to border controls. - FY2021-Q1RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya will ultimately attract customers from overseas. On that basis, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors. We will also work to attract affluent customers and acquire repeat visitors by continuing to promote partnerships with overseas companies, particularly in Asia.」
Reiterated the policy of diversifying payment methods, installing Muslim prayer rooms, and attracting affluent and repeat visitors through partnerships with overseas companies. - FY2020RaisedAnnual report
「Meanwhile, as the number of inbound visitors in 2019 approached a record 32 million and further market expansion was expected, we worked to increase sales and encourage repeat visits by strengthening product assortments and convenience-enhancement initiatives broadly focused on the interests, preferences and lifestyles of all overseas customers, rather than focusing solely on customers from Asia, including those from Europe, the Americas and Oceania and Muslim customers subject to religious or customary restrictions.」
The description expanded the target from the previous Asia-focused approach to all overseas customers, including those from Europe, the Americas and Oceania and Muslim customers, based on a market of approximately 32 million inbound visitors. - FY2020-Q3RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya will ultimately attract customers from overseas. On that basis, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors. We will also work to attract affluent customers and acquire repeat visitors by continuing to promote partnerships with overseas companies, particularly in Asia.」
Reiterated the policy of capturing the inbound visitor market through Matsuya’s distinctiveness, diversified payment methods, Muslim prayer rooms, partnerships with overseas companies, and the attraction of affluent and repeat visitors. - FY2020-Q2RestatedAnnual report
「We will also work to attract affluent customers and acquire repeat visitors by continuing to promote partnerships with overseas companies, particularly in Asia.」
Reiterated the policy of capturing the inbound market through partnerships with overseas companies, attracting affluent customers and acquiring repeat visitors. - FY2020-Q1RestatedAnnual report
「In addition, with the aim of creating a particularly stress-free in-store environment, we will develop our visitor reception systems by promoting a wider range of payment methods and installing Muslim prayer rooms to accommodate the diversity of inbound visitors. We will also work to attract affluent customers and acquire repeat visitors by continuing to promote partnerships with overseas companies, particularly in Asia.」
Specified the diversification of payment methods, installation of Muslim prayer rooms, partnerships with Asian companies, and attraction of affluent and repeat visitors as specific measures for capturing the inbound visitor market. - FY2019RestatedAnnual report
「Meanwhile, as the number of inbound visitors exceeded 30 million in early December 2018 and further market expansion was expected ahead of the 2020 Tokyo Olympic and Paralympic Games, we worked to increase sales and encourage repeat visits by strengthening product assortments and convenience-enhancement initiatives focused on the interests, preferences and lifestyles of customers from overseas.」
Reconfirmed the policy of promoting sales and repeat visits through product assortments and convenience enhancements for overseas customers, in light of inbound visitor numbers exceeding 30 million and the prospect of market expansion. - FY2019-Q2AdvancedAnnual report
「Meanwhile, tax-free sales exceeded the previous year’s level, driven by sales of consumables, particularly cosmetics.」
Tax-free sales exceeded the previous year’s level on sales of consumables, particularly cosmetics. - FY2018RestatedAnnual report
「Meanwhile, as the consumption patterns of inbound visitors shifted from “things” to “experiences” and inbound needs entered a new stage, we worked to increase sales and encourage repeat visits by strengthening product assortments and convenience-enhancement initiatives focused on the interests, preferences and lifestyles of customers from overseas.」
Reiterated the policy of enhancing product assortments and convenience in response to changes in inbound visitor demand. - FY2018-Q3RestatedAnnual report
「Meanwhile, tax-free sales exceeded the previous year’s level, driven by sales of consumables, particularly cosmetics.」
Reiterated the explanation that tax-free sales exceeded the previous year’s level on sales of consumables, particularly cosmetics. - FY2018-Q2AdvancedAnnual report
「Meanwhile, tax-free sales exceeded the previous year’s level, driven by sales of consumables, particularly cosmetics.」
Tax-free sales exceeded the previous year’s level on sales of consumables, particularly cosmetics. This represented progress in capturing the inbound visitor market. - FY2018-Q1RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya Ginza will ultimately attract customers from overseas. On that basis, we will work to capture the inbound visitor market by developing systems to receive inbound visitors, raising awareness overseas and implementing visitor-attraction initiatives.」
Reiterated the policy of capturing the inbound visitor market through inbound visitor reception systems, greater overseas awareness and visitor-attraction initiatives. - FY2017RestatedAnnual report
「As the consumption patterns of inbound visitors shifted from “things” to “experiences” and inbound needs entered a new stage, we worked to increase sales and encourage repeat visits by strengthening product assortments and convenience-enhancement initiatives focused on the interests, preferences and lifestyles of customers from overseas.」
Reiterated the policy of enhancing product assortments and convenience in response to changes in inbound visitor demand. - FY2017-Q3RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya Ginza will ultimately attract customers from overseas. On that basis, we will work to capture the inbound visitor market by developing systems to receive inbound visitors, raising awareness overseas and implementing visitor-attraction initiatives.」
Reiterated the policy of using inbound visitor reception systems, greater overseas awareness and visitor-attraction initiatives as the means. - FY2017-Q2RestatedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya Ginza will ultimately attract customers from overseas. On that basis, we will work to capture the inbound visitor market by developing systems to receive inbound visitors, raising awareness overseas and implementing visitor-attraction initiatives.」
Reiterated the target of capturing the inbound visitor market, together with inbound visitor reception systems, overseas awareness and visitor-attraction initiatives. - FY2017-Q1First statedAnnual report
「We believe that enhancing the appeal and distinctiveness unique to Matsuya Ginza will ultimately attract customers from overseas. On that basis, we will work to capture the inbound visitor market by developing systems to receive inbound visitors, raising awareness overseas and implementing visitor-attraction initiatives.」
Explicitly identified inbound visitor reception systems, greater overseas awareness and visitor-attraction initiatives as the means.