Development of new services and sales models to address changing customer needs and the new normal
First written in FY2021. 11 of 12 entries say "Advanced", first in FY2022-Q1. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「As a new initiative, we assigned specialists in market development to certain areas to strengthen new customer development, and introduced a quick-commerce service, or on-demand delivery service, at 65 stores to improve convenience for restaurants around our stores.」
In addition to assigning personnel responsible for developing new customers, the company expanded its new sales model substantially by introducing A-Price's on-demand delivery service at 65 stores. - 2026-03-12AdvancedRevisions to earnings forecasts
「As a new initiative, we assigned specialists in market development to certain areas to strengthen new customer development, and introduced a quick-commerce service, or on-demand delivery service, at 65 stores to improve convenience for restaurants around our stores.」
In addition to assigning market-development specialists, expanded the on-demand delivery service to 65 stores. - FY2026-H1AdvancedAnnual report
「In May, the company introduced a quick-commerce service, an on-demand delivery service, at 4 A-Price stores to improve convenience for restaurants around the stores.」
To address changing customer needs and new sales models, the company introduced an on-demand delivery service at 4 A-Price stores. - FY2025-H1AdvancedAnnual report
「In addition, to raise awareness of the A-Price Online Shop EC website, the company expanded its presence on EC marketplaces.」
For the A-Price Online Shop, the company expanded its presence on EC marketplaces to raise awareness and increase sales. - FY2025-Q1AdvancedAnnual report
「In addition, to expand sales on the A-Price Online Shop EC website, the company expanded its presence on EC marketplaces.」
For the A-Price Online Shop, the company expanded its presence on EC marketplaces and continued to expand new sales channels. - FY2024AdvancedAnnual report
「The company will enhance the A-Price app so that it can provide member customers with optimal proposals tailored to their individual needs. It will also trial the introduction of electronic shelf labels and begin considering deployment across all stores, with the aim of reducing the workload involved in store operations and improving customer satisfaction. In the EC business, the company will seek to grow as a specialist website for food ingredients for commercial use by trying initiatives such as opening stores on new EC websites and test-running advertising to acquire customers.」
The company put a digital and labor-saving sales model into practice through initiatives including enhancing the A-Price app, trialing electronic shelf labels, opening stores on new EC websites, and test-running advertising. - FY2023-Q3AdvancedAnnual report
「The A-Price Online Shop, launched the previous year, partially revamped its website and revised shipping fees in September to improve customer convenience.」
For the A-Price Online Shop, the company partially revamped the website and revised shipping fees in September. - FY2023-Q2AdvancedAnnual report
「Meanwhile, we improved customer convenience through digitalization, including by adding a new function to TOP (toho Order Pro), the Web ordering system developed in-house in 2015 and now used by approximately 10,000 customers, enabling customers to view branch inventory directly and place orders.」
As a new digital service for customers, the company added functions to TOP for viewing inventory at operating locations and placing orders, improving customer convenience. - FY2023-Q1AdvancedAnnual report
「The A-Price Online Shop, launched in the previous fiscal year to expand new sales channels, began operating on the online shopping mall “PayPay Mall” in April. Customers can now purchase A-Price products through the PayPay Mall website and app, improving convenience.」
The A-Price Online Shop, launched in the previous fiscal year, began operating on PayPay Mall in April, enabling purchases through its website and app. - FY2022-Q3AdvancedAnnual report
「In addition, to address diversifying customer needs, develop new sales channels, and acquire new customers, the company opened the “A-Price Online Shop” in September.」
To address diversifying customer needs and acquire new customers, the company opened the A-Price Online Shop in September, putting a new sales model into practice. - FY2022-Q1AdvancedAnnual report
「To strengthen our response to the new normal, we strengthened and advanced a digital sales model. In addition to business meetings using the Web conferencing system implemented from the previous fiscal year, we began proposing menus online, promoting private-label products through video, and disseminating information via social media and digital books.」
To address changing customer needs and the new normal, the company began specific initiatives using digital tools for business discussions, product proposals, and information dissemination. - FY2021First statedAnnual report
「2. Development of New Services ・Development of products and services suited to changing customer needs ・Pursuit of new sales and store models suited to the new operating environment (responding to the new-normal society and contributing to a sustainable society)」
As重点 measures of the Eighth Medium-Term Management Plan, the company set out product and service development tailored to changing customer needs and the pursuit of sales and store models responsive to the new normal and a sustainable society.