Reducing operating costs and improving store efficiency

「In addition, we worked to improve human productivity by optimizing personnel allocation.」

「We also optimized staffing and worked to improve labor productivity.」

「We will evolve segmented distribution of in-app coupons based on purchasing data into promotions optimized for each individual customer, while promoting head-office DX, including the standardization and use of AI in back-office operations, and working to achieve both sales growth and higher productivity.」

「In addition, we worked to improve productivity by reviewing personnel allocation standards and advancing digital transformation in dispensing operations through the use of apps.」

「In addition, we worked to improve productivity by advancing the assignment of medical administrative staff and optimizing staffing at individual stores.」

「In addition, to improve productivity, we advanced the assignment of medical administrative staff and optimized staffing at individual stores as part of an overall optimization effort.」

「We worked to improve productivity by fine-tuning personnel allocation to strengthen customer-facing services and intensifying the recruitment of pharmacists and medical administrative staff.」

「To improve productivity, the company worked to optimize overall operations by assigning medical administrative staff and optimizing staffing at individual stores.」

「To improve productivity, the company promoted task shifting from pharmacists to medical administrative staff and worked to optimize staffing at individual stores.」

「The company pursued measures including new pharmacy openings to expand the pharmacy business, stronger in-store and app-based promotion to merchandise customers to increase pharmacy utilization, expansion and renovation of dispensing areas and pharmacy waiting rooms to accommodate rising prescription volumes, and task shifting from pharmacists to medical administrative staff to improve productivity.」

「The company pursued productivity improvement measures including promoting task shifting from pharmacists to medical administrative staff and establishing specialized bases for home-visit pharmacy services.」

「In the pharmacy business, one of the group's strengths since its founding, we will strive to improve productivity and strengthen patient-facing services by transferring dispensing-related back-office tasks to medical administrative staff, providing pharmacists with education and training, making thorough use of digital technology, and strengthening cooperation with medical institutions.」

「To improve productivity, the company worked to optimize the entire supply chain across manufacturing, distribution and retail through the expansion of the scope of automatic ordering, reductions in store tasks through system upgrades, optimization of working hours through a review of staffing, and information sharing with business partners.」

「Further expansion of the pharmacy business and productivity improvement through the expansion and renovation of dispensing areas and waiting rooms」

「The company pursued measures including increasing prescription volumes through new pharmacy openings, improving efficiency through the introduction of pharmacy equipment, and opening hub stores to expand home-visit pharmacy services.」

「In the pharmacy business, one of the company's strengths since its founding, we will strive to further strengthen patient-facing services and improve productivity through the thorough use of digital technology.」

「The company pursued digital transformation across the group to improve customer satisfaction and operational productivity.」

「To further improve productivity, the company also worked to optimize staffing and working hours by reviewing employees' work practices and operations, and to reduce costs through the development and introduction of various systems.」

「In this external environment, our Group worked to reduce costs by reviewing and streamlining store and head-office operations and developing and introducing various systems, with the aim of achieving more efficient store operations.」

「The company is working on the development and introduction of various systems and the review of personnel systems to strengthen sales capabilities and improve productivity, among other measures.」

「Aggressive hiring and enhanced training and education for medical administrative staff to improve dispensing productivity」

「The company actively pursued measures including improving pharmacy productivity through the use of pharmacy operations support equipment and medical administrative staff.」

「Cost-reduction initiatives through reviewing procurement methods for consumable supplies and how employees work.」

「Improving pharmacist productivity through the further introduction of pharmacy equipment and a review of pharmacy operations」

「Improving pharmacy productivity through measures including promoting the introduction of pharmacy operations support equipment」

「Measures include improving pharmacy productivity through the introduction of pharmacy operations support equipment, advancing community-focused initiatives in cooperation with government, organizations and local companies, including hosting Wellness Fests, and reducing costs by reviewing indirect procurement methods and reforming work practices.」

「Introduction of pharmacy operations support equipment to improve pharmacists' efficiency and create time for medication counseling, home-visit pharmacy services and health consultations」

「In this environment, our Group actively pursued initiatives including building a sales organization capable of responding rapidly and accurately to changes in customer needs and the competitive environment, expanding products and services centered on pharmacy and wellness, promoting community-based initiatives in collaboration with government bodies, organizations and local businesses, implementing scrap-and-build programs and store renovations to strengthen our regional dominance, strengthening talent development as a core element of our differentiated competitive advantage, and reducing operating costs.」