Expansion of INNOVERA’s peripheral solutions through integration with third-party products and services

「The configuration files used for this service were jointly evaluated and verified by プロディライト, WatchGuard and チアワークス, and are dedicated configuration files developed with consideration for the specifications of INNOVERA and WatchGuard Firebox (UTM).」

「The Company actively pursued stronger integration with other companies' services, including by releasing a solution package integrating INNOVERA with Salesforce, a CRM system widely used in Japan; publishing a web page in July for an API integration service with Sansan, the No. 1 corporate business card management service in Japan for 12 consecutive years; and beginning integration with HENNGE One, Japan's No. 1 cloud security service, in August.」

「The Company actively pursued stronger integration with other companies' services, including by releasing a solution package that integrates INNOVERA with Salesforce, a CRM system widely used in Japan for managing customer information.」

「The Company is integrating INNOVERA with other companies' cloud services, kintone, カイクラ and ネクストSFA, made possible by the INNOVERA cloud PBX.」

「The Company launched products linking its systems with equipment from other companies, including “iPad Reception Extension Pack,” a solution that improves the efficiency of reception operations by linking “INNOVERA” with iPads through collaboration with Otsuka Shokai Co., Ltd. It also began offering a service that streamlines customer management associated with telephone responses by linking “kintone,” a cloud service for building business applications, with “INNOVERA” through collaboration with パソナ・パナソニックビジネスサービス株式会社 (currently 株式会社パソナ日本総務部), and worked to strengthen collaboration with other companies, including by integrating “Mirai AI,” a cloud-based telephone AI service provided by ソフツー株式会社, with “INNOVERA.”」

「The Company pursued services that prioritize customer convenience, including by beginning to offer a service that streamlines customer management associated with telephone responses by linking “kintone,” a cloud service for building business applications, with “INNOVERA” through collaboration with パソナ・パナソニックビジネスサービス株式会社 (currently 株式会社パソナ日本総務部).」

「The Company strengthened its partnerships with other companies, including by starting to integrate INNOVERA with the IP Audio System provided by TOA株式会社 and the VoIP equipment LANdeVOICE provided by 株式会社エイツー, and by beginning to offer iPad受付内線パック, a solution that improves the efficiency of reception operations by integrating INNOVERA with iPads in collaboration with 株式会社大塚商会.」