Enhancing the Value of Existing Services and Developing New Services
First written in FY2020-Q3. 13 of 17 entries say "Advanced", first in FY2021-Q1. Latest entry: 2026-11-12.
3 other companies' latest entry also says "Advanced".
- FY2025-H1AdvancedAnnual report
「In growth areas emerging in response to changes in the environment, including generative AI, we implemented product updates such as adding AI-related categories and awarding verification badges to AI professionals.」
Regarding product improvements, we responded to growth areas related to generative AI by adding AI-related categories and awarding verification badges to AI professionals. - FY2024AdvancedAnnual report
「During the consolidated fiscal year, we diversified the matching mechanisms within the product, expanded functions, strengthened the customer success support structure to promote continued usage, increased the take rate by enhancing the product’s added value, and revised system fees. We also took various measures to support increasingly complex ordering, contracting and invoicing operations in response to the invoice system that took effect in October 2023, including implementing a function for registering invoice registration numbers. In response to the rise of generative AI, we established new categories, launched a production assistant service and developed a function allowing clients and Lancers to choose whether to use generative AI.」
The specific product improvements implemented have become more detailed, including diversified matching methods, expanded functions, enhanced customer success, fee revisions, invoice system support and generative AI-related functions. - FY2024-Q2Development of specific initiatives to expand the user baseAnnual report
「Going forward, we will seek to expand the number of users by significantly improving the user experience through numerous product updates.」
Improving the user experience through product updates and expanding the user base were presented as specific initiatives going forward. - FY2024-Q1AdvancedAnnual report
「In the business, new client acquisition progressed as planned through strengthened marketing, while improvements to the product, including AI functions, increased spending per client.」
To expand new client acquisition and client spending, marketing was strengthened and the product was improved through measures including AI functions, resulting in higher spending. - FY2023AdvancedAnnual report
「During the consolidated fiscal year, we expanded functions, strengthened the customer support structure and revised system fees. We have also taken various measures to support increasingly complex ordering, contracting and invoicing operations in response to the invoice system scheduled to take effect in October 2023, including implementing a function for registering invoice registration numbers.」
For Lancers, functions were expanded, customer support was strengthened and system fees were revised, while functions supporting the invoice system scheduled to take effect in October 2023 were also implemented. - FY2023-Q3AdvancedAnnual report
「For “Lancers,” the marketplace business’s core service, the effects of marketing and product initiatives became evident, and progress was made toward resolving the challenge of acquiring new clients. We will continue working on product updates to promote client usage.」
Lancers’ marketing and product initiatives began to produce results, and progress was made toward resolving the challenge of acquiring new clients. Product updates will continue going forward. - FY2023-Q2AdvancedAnnual report
「For “Lancers,” the marketplace business’s core service, we promoted usage through product updates, including the implementation of a repeat-customer feature, and achieved an increase in client spending.」
Lancers implemented specific product updates, including a repeat-customer feature, and achieved an increase in client spending. - FY2023-Q1AdvancedAnnual report
「For “Lancers,” the marketplace business’s core service, we will implement product updates centered on the Lancers “package format” and aim to expand the number of new clients.」
We are implementing product updates centered on Lancers’ package format and aim to increase new client acquisition. - FY2022AdvancedAnnual report
「In November 2021, we launched a fully renewed format in which individuals can list products based on their skills as packages in the business category. By subdividing skills into 350 types, we aim to encourage orders tailored to customer needs and improve matching accuracy.」
Following the full renewal of Lancers’ package format in November 2021, a system was developed to subdivide skills into 350 types to encourage orders and improve matching accuracy. - FY2022-Q3AdvancedAnnual report
「As the freelance market expands, we fully renewed the package format of “Lancers,” one of Japan’s largest skill-sharing services specializing in business-related fields, in November 2021 to address a range of needs, contributing to gross transaction value generation.」
The complete renewal of Lancers’ package format was completed in November 2021 and was described as having contributed to gross transaction value generation. - FY2022-Q2Development of specific new service plansAnnual report
「As the freelance market expands, we are launching new services to address a range of needs, including “Lancers Digital Academy,” a practical education program that teaches digital skills and leads to job opportunities, and “Lancers Teams,” which supports the digital transformation of engineering organizations. In addition, we are undertaking a complete renewal of the package format of “Lancers,” one of Japan’s largest skill-sharing services specializing in business-related fields.」
The launch of “Lancers Digital Academy” and “Lancers Teams” as new services has been announced, while a complete overhaul of the existing “Lancers” package format is also under way. - FY2021-Q1AdvancedAnnual report
「In April 2020, we began providing consulting services to support the introduction of “Smart Management,” a management approach that uses internal and external human resources to improve the speed of business execution, optimize costs, promote innovation and strengthen the ability to control management risks. In May 2020, we also began providing the “Lancers Assistant Telephone Answering Plan.” In June 2020, we began providing “Online BPO,” under which work previously performed by employees commuting to BPO centers is conducted entirely online by professional teams nationwide while maintaining security.」
Several specific services aimed at enhancing the value of existing services and developing new services began being offered during the quarter. - FY2020RestatedAnnual report
「Overall development activities are conducted to enhance the value of existing services and secure new business opportunities through the development of new services.」
The objectives of development activities, namely improving existing services and developing new services, have been reiterated. - FY2020-Q3First statedAnnual report
「Overall development activities are conducted to enhance the value of existing services and secure new business opportunities through the development of new services.」
The objectives of development activities are enhancing the value of existing services and securing business opportunities through new services.