Responding to Advances in AI Technology and Company-Wide AI Adoption

「NeoJapan begins a proof-of-concept trial with JA Kagoshima Prefectural Central Union on the use of generative AI in JA operations」

「In AI-related fields, we have promoted the sale of and support for the use of neoAI Chat for desknet's, while expanding the AI-agent service LiveX AI. As part of these initiatives, in March 2026 we entered into a three-party business alliance with ZETA株式会社 and LIVEX AI Inc. to improve the customer experience at physical stores through the use of AI and create a retail media market, thereby promoting the use of AI across a broad range of fields.」

「The Company recognizes that strengthening its response to AI across the organization, viewing this change as an opportunity rather than a threat, is an important management priority for sustainable growth. From the standpoint of product and service competitiveness, it is urgent to further expand AI-enabled functions in the Company’s core products and improve user convenience. In operations, the Company considers it important to promote efficient development by actively using AI in development functions while maintaining and improving quality at least at current levels. It will rebuild its development processes and organizational structure on the assumption that AI will be used and pursue both productivity and quality. It will also accelerate AI initiatives across the Company by promoting efficient and effective use of AI in sales, marketing, and administrative functions.」