Developing New Products and Services, Raising Awareness, and Expanding Sales Channels
First written in FY2018. 24 of 32 entries say "Advanced", first in FY2020-Q2. Latest entry: 2026-10-05.
9 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「Against this backdrop, we released desknet's NEO version 9.6 in May 2026, further enhancing and improving basic functions such as the information function and AppSuite.」
For desknet's NEO, version 9.6 was released in May 2026 with enhanced and improved basic functions such as the information function and AppSuite. - FY2026AdvancedAnnual report
「In addition, we launched the generative AI platform “neoAI Chat for desknet's” in September 2025, enabling no-code use of internal data with generative AI, and released desknet's NEO version 9.5, which supports integration with AI assistants created using “neoAI Chat for desknet's.”」
Enhancements to existing products and the development of new services progressed to a platform combining internal data with generative AI and integration with AI assistants. - 2026-04-06AdvancedGeneral Meeting of Shareholders
「We also entered into a reseller partnership agreement with U.S.-based LIVEX AI Inc. for its “LiveX AI” service and began providing the service in Japan in October 2025.」
The reseller partnership for another company’s AI service and its launch in Japan expanded the company’s product and service offering. - FY2026-H1AdvancedAnnual report
「For desknet's NEO, we began offering RoomMgr, a meeting room reservation display, in February 2025 as a new optional service for the cloud version. In June 2025, we began offering a government security assessment compliance option on a dedicated cloud platform based on the Information System Security Management and Assessment Program (ISMAP). We also released desknet's NEO version 9.0 in March 2025, featuring file transfer, a new function for the cloud version that enables large files to be sent via desknet's Drive cloud storage, which provides standard capacity based on the number of contracted users. In addition, we began offering an optional desknet's Drive license for the packaged version in June 2025.」
RoomMgr, the ISMAP compliance option, the file transfer function using desknet's Drive, and an option for the packaged version were successively launched, expanding the products' and services' functionality and sales formats. - FY2025AdvancedAnnual report
「For desknet's NEO/AppSuite, we released version 8.5 in March 2024 with enhancements to 14 functions and 80 items, including mobile app improvements and Teams integration. In September 2024, we released version 8.6, adding new functions including mobile support for AppSuite and an integration app for ELECOM's alcohol checker.」
Following desknet's NEO version 8.5, version 8.6 was released in September 2024 with mobile support for AppSuite and an alcohol checker integration app. - FY2025-H1RestatedAnnual report
「Against this backdrop, in March 2024, we released desknet's NEO version 8.5, with 14 functions and 80 enhancements, including mobile app improvements and integration with Teams. We also completely redesigned the mobile app for business chat service ChatLuck and began offering it in April 2024.」
The enhancements to desknet's NEO and the complete redesign of the ChatLuck mobile app have been reiterated as product-strengthening initiatives. - FY2025-Q1AdvancedAnnual report
「Against this backdrop, in March 2024, we released desknet's NEO version 8.5, with 14 functions and 80 enhancements, including mobile app improvements and integration with Teams. We also completely redesigned the mobile app for business chat service ChatLuck and began offering it in April 2024.」
In March 2024, desknet's NEO received an expansion of 14 functions and 80 items, including enhancements to its mobile app and integration with Teams. ChatLuck's mobile app was completely redesigned and began being offered in April. - FY2024RaisedAnnual report
「The initial plan called for ¥300 million, but following the results of the television commercials aired in the first half, additional production and other costs brought the total advertising and promotional expense for this series of campaigns to approximately ¥330 million.」
Advertising and promotional investment to raise awareness increased from the initial plan of ¥300 million to approximately ¥330 million due to additional spending. - FY2024-Q3RaisedAnnual report
「Against this backdrop, in March 2023 we released desknet's NEO version 7.5, which incorporated improvements to more than 15 functions and 50 items based on user feedback. In September 2023, through integration with ChatGPT provided by OpenAI, we released desknet's NEO version 8.0 and business chat product ChatLuck version 6.0, enabling generative AI to be deployed securely and safely within companies. Regarding the advertising and promotional investment planned for the current consolidated fiscal year to raise awareness of our products and services, approximately ¥150 million was spent on television commercials aired in the first half as originally planned. Television commercials planned for the second half were scheduled to air during the fourth-quarter consolidated accounting period, with approximately ¥200 million expected to be spent.」
In addition to the new versions of desknet's NEO and ChatLuck, the planned amount for television commercials in the second half was set at approximately ¥200 million, increasing advertising investment from the remaining amount planned in the previous disclosure. - FY2024-Q2AdvancedAnnual report
「Regarding the advertising and promotional investment planned for the current consolidated fiscal year to raise awareness of our products and services, we aired the planned television commercials from late May to early June 2023 and spent approximately ¥150 million.」
The planned television commercials were aired from late May to early June 2023 as part of advertising and promotional investment to raise awareness, and approximately ¥150 million was spent. - FY2024-Q1AdvancedAnnual report
「Against this backdrop, in March 2023 we released desknet's NEO version 7.5, which incorporated improvements to more than 15 functions and 50 items based on user feedback. In addition, advertising and promotional investment planned for the current consolidated fiscal year to raise awareness of our products and services totaled ¥300 million. Of this amount, ¥150 million was scheduled to be spent during the second-quarter consolidated accounting period on television commercials to be aired from late May to mid-June 2023. The remaining ¥150 million was scheduled to be spent during the third-quarter consolidated accounting period.」
desknet's NEO version 7.5 improved more than 15 functions and 50 items. In addition, ¥300 million in advertising and promotional investment was planned to raise awareness, with television commercials scheduled for the second and third quarters. - FY2023AdvancedAnnual report
「Furthermore, in January 2023, we released ChatLuck version 5.5, adding new features including “Topics.”」
As an enhancement to an existing product, ChatLuck version 5.5 began being offered in January 2023. - FY2023-Q3AdvancedAnnual report
「In July 2022, we released business chat product ChatLuck version 5.0, adding a new reactions function and support for SAML authentication to improve convenience. In September 2022, we released desknet's NEO version 7.1, adding a plugin function to the no-code business app creation tool AppSuite and enabling the use of extension components such as handwriting input and reactions.」
Following the feature additions and SAML authentication support in ChatLuck version 5.0, desknet's NEO version 7.1 with AppSuite plugin functionality was released. - FY2023-Q2AdvancedAnnual report
「In addition, in July 2022, we released business chat service ChatLuck version 5.0, adding a reaction feature and supporting SAML authentication to improve convenience.」
As a specific measure to strengthen products and services, ChatLuck version 5.0 added a reactions function and support for SAML authentication. - FY2023-Q1AdvancedAnnual report
「In March 2022, the Company released desknet's NEO version 7.0, equipped with the Presence feature for visualizing telework conditions within an organization.」
Released desknet's NEO version 7.0 in March 2022 with a Presence feature for visualizing telework conditions within organizations. - FY2022AdvancedAnnual report
「Furthermore, in December 2021, we released ChatLuck version 4.5 and further strengthened integration with external systems, including single sign-on and chatbots.」
As a measure to strengthen new and existing products, ChatLuck version 4.5 strengthened integration with external systems. - FY2022-Q3AdvancedAnnual report
「In September 2021, the Company released desknet's NEO version 6.1, equipped with SmartViewer, a new feature for paperless meetings, and an FAQ system using AI technology.」
Regarding enhancements to existing products and the introduction of new functions, concrete progress was made with the release of desknet's NEO version 6.1, which included SmartViewer and an FAQ system using AI technology. - FY2022-Q2AdvancedAnnual report
「In addition to upgrading the desknet's NEO scheduling app released in the previous fiscal year in March 2021, we expanded ChatLuck's functionality in May 2021 to enable organizations such as local governments and financial institutions that operate on networks separated from the internet for security purposes to establish an environment for secure communication with external parties.」
The desknet's NEO scheduling app was updated in March 2021, and ChatLuck was expanded in May of the same year for environments isolated from the internet. - FY2022-Q1AdvancedAnnual report
「Against this backdrop, in March 2021 we upgraded the desknet's NEO scheduling app released in the previous fiscal year and advanced preparations for product and service upgrades from the second quarter onward.」
The desknet's NEO scheduling app was upgraded in March 2021, and preparations for product and service updates from the second quarter onward were also advanced. - FY2021AdvancedAnnual report
「In December 2020, we further upgraded the product by providing a dedicated smartphone app and adding integration with the AppSuite workflow system. For the business chat product ChatLuck, we have also continued initiatives to improve the convenience of our products and services, including the launch in August 2020 of an updated app version with improved UI and UX, an October 2020 upgrade strengthening its survey and operations management functions, and an upgrade in January 2021 that further strengthened integration with desknet's NEO.」
desknet's NEO added a dedicated smartphone app and AppSuite integration, while ChatLuck successively strengthened its UI and UX, survey and operations management functions, and integration with desknet's NEO. - FY2021-Q3AdvancedAnnual report
「For the business chat service “ChatLuck,” we began offering an updated version with an improved app UI and UX in August 2020, followed by version 3.7 in October 2020, with enhanced survey and operational management functions.」
As measures to strengthen new and existing products, the company describes improvements to ChatLuck's UI and UX and the launch of an enhanced version with additional functionality. - FY2021-Q2RestatedAnnual report
「Against this backdrop, in February 2020 we upgraded our core groupware product desknet's NEO, improving the usability of basic functions such as schedules and surveys, and adding a health support function to help manage the health of working people through collaboration with Otsuka Pharmaceutical Co., Ltd.」
The upgrade implemented in February 2020, which improved desknet's NEO's basic functions and added a health support function, has been reiterated. - FY2021-Q1AdvancedAnnual report
「Against this backdrop, in February 2020 we upgraded our core groupware product desknet's NEO, improving the usability of basic functions such as schedules and surveys, and adding a health support function to help manage the health of working people through collaboration with Otsuka Pharmaceutical Co., Ltd.」
In February 2020, desknet's NEO, the core product, was upgraded to improve its basic functions and add a health support function. - FY2020-Q3RestatedAnnual report
「We will continue to pursue the development and provision of new products and services.」
The policy of continuing to develop and provide new products and services has been reiterated. - FY2020-Q2AdvancedAnnual report
「In terms of products and services, we upgraded the business chat product ChatLuck in May, adding features such as mentions and original stickers. In July, we also upgraded our core product desknet's NEO and began offering desknet's NEO version 5.3, which includes business purchasing functionality through integration with Amazon Business.」
The core product upgrades that had not been implemented in the first quarter progressed to specific feature additions and new offerings for ChatLuck and desknet’s NEO in the second quarter. - FY2020-Q1バージョンアップは第2四半期以降Annual report
「We did not upgrade our core products during the cumulative first-quarter period, but continued preparations for upgrades from the second quarter onward.」
The core products were not upgraded in the first quarter, and preparations for the second quarter onward continued. - FY2019RestatedAnnual report
「The Company will further strengthen and enhance existing products and services, including by adding value-added functions, and accelerate the development of new products and services that meet customer needs. It will also work to raise awareness of new products and services and expand sales channels.」
既存製品の強化、新製品・新サービス開発、認知度向上、販売チャネル拡大を一体で進める方針を再掲している。 - FY2018First statedAnnual report
「The Company will further strengthen and enhance existing products and services, including by adding value-added functions, and accelerate the development of new products and services that meet customer needs. It will also work to raise awareness of new products and services and expand sales channels.」
Sets out a combined initiative covering enhancements to existing products, development of new products and services, awareness-building, and sales-channel expansion.