Groupware Division Ranked No. 1 in Customer Satisfaction for Two Consecutive Years
First written in FY2017-Q3. 28 of 31 entries say "Advanced", first in FY2019-Q3. Latest entry: 2026-10-15.
2 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「At “Best Software in Japan 2026,” organized by ITreview, the review site operated by IT Cloud Co., Ltd., in May 2026, desknet's NEO ranked 10th in the TOP100 among approximately 15,000 products listed, and also ranked in 2 categories, “Groupware” and “Workflow System.” In July 2026, the company's 3 flagship products each received the highest-ranking “Leader” award in 5 categories at the “ITreview Grid Award 2026 Summer” organized by the same site. With this award, desknet's NEO received an award for the 29th consecutive time since its first award in 2019.」
desknet's NEO ranked 10th in the TOP100 among approximately 15,000 products, while the 3 flagship products received the Leader award in 5 categories. desknet's NEO's consecutive award record reached 29. - FY2026-H1AdvancedAnnual report
「At “ITreview Best Software in Japan 2025,” organized by ITreview, an IT product comparison and review site, in May 2025, the company's flagship products desknet's NEO and AppSuite were each selected for the TOP100. In June 2025, the company's 3 flagship products, desknet's NEO, AppSuite and ChatLuck, received a total of 11 awards across 3 categories at the “BOXIL SaaS AWARD Summer 2025” organized by SMARTCAMP Co., Ltd. In July 2025, the 3 flagship products also each received the highest-ranking “Leader” award in 4 categories at the “ITreview Grid Award 2025 Summer” organized by ITreview. With this award, desknet's NEO received an award for the 25th consecutive time since its first award in 2019.」
For the flagship products, desknet's NEO and AppSuite were selected for the TOP100, the 3 flagship products received a total of 11 awards, and they received the Leader award in 4 categories. desknet's NEO's consecutive award record reached 25. - FY2025AdvancedAnnual report
「The company ranked first in the Groupware/Business Chat category of the “Municipal IT System Satisfaction Survey 2024-2025,” published in the autumn 2024 issue of Nikkei BP Government Technology, published by Nikkei BP. In particular, its rating for reliability was more than 5 points above the category average.」
The company ranked first in the Groupware/Business Chat category of the Municipal IT System Satisfaction Survey 2024-2025, with its reliability rating more than 5 points above the category average. - FY2025-H1AdvancedAnnual report
「At the “BOXIL SaaS AWARD Summer 2024,” organized by SMARTCAMP Co., Ltd. in June 2024, desknet's NEO and ChatLuck received 4 awards across 2 categories each. ChatLuck was rated No. 1 for functional satisfaction and No. 1 for customizability in service evaluations based on user reviews. In July 2024, the company's 3 flagship products, desknet's NEO, AppSuite and ChatLcuck, received the highest-ranking “Leader” award in 4 categories at the “ITreview Grid Award 2024 Summer” organized by ITreview, an IT product comparison and review site. With this award, desknet's NEO received an award for the 21st consecutive period since its first award in 2019.」
The products received 4 awards at BOXIL, and ChatLuck was rated No. 1 for functional satisfaction and customizability. At ITreview, the 3 flagship products received the Leader award in 4 categories, and desknet's NEO received an award for the 21st consecutive period. - FY2025-Q1AdvancedAnnual report
「At the “BOXIL SaaS AWARD Spring2024,” organized by SMARTCAMP Co., Ltd. in March 2024, desknet's NEO and ChatLuck received 3 awards across 2 categories each. In April 2024, the company's 3 flagship products, desknet's NEO, AppSuite and ChatLcuck, received the highest-ranking “Leader” award in 4 categories at the “ITreview Grid Award 2024 Spring” organized by ITreview, an IT product comparison and review site.」
Among the flagship products, desknet's NEO and ChatLuck received a total of 3 awards at the BOXIL SaaS AWARD Spring2024, while the 3 flagship products received the highest-ranking Leader award in 4 categories at the ITreview Grid Award 2024 Spring. - FY2024Update to the flagship products' award recordAnnual report
「In January 2024, the company's 3 flagship products received awards at the “ITreview Grid Award 2024 Winter” organized by ITreview, an IT product comparison and review site. Groupware desknet's NEO and business chat product ChatLuck received the “LEADER” designation for the 19th and 7th consecutive periods, respectively, while no-code app creation tool AppSuite received an award for the 3rd consecutive period.」
desknet's NEO received an ITreview award for the 19th consecutive period, ChatLuck for the 7th consecutive period, and AppSuite for the 3rd consecutive period. - FY2024-Q3AdvancedAnnual report
「At the “BOXIL SaaS AWARD Autumn 2023,” organized by SMARTCAMP Co., Ltd. in September 2023 to recognize the highest-rated SaaS products, the company's 3 flagship products, desknet's NEO, ChatLuck and AppSuite, received 10 awards across 3 categories each, while no-code app creation tool AppSuite received 6 awards for the second consecutive time. In October 2023, the 3 flagship products also received awards at the “ITreview Grid Award 2023 Fall” organized by ITreview, an IT product comparison and review site. Groupware desknet's NEO and business chat product ChatLuck received the “LEADER” designation for the 19th and 6th consecutive periods, respectively, while no-code app creation tool AppSuite received an award for the 4th consecutive period.」
The 3 flagship products received a total of 10 awards at the BOXIL SaaS AWARD Autumn 2023, and AppSuite received 6 awards. At ITreview, desknet's NEO received an award for the 19th consecutive period, ChatLuck for the 6th consecutive period, and AppSuite for the 4th consecutive period. - FY2024-Q2AdvancedAnnual report
「Following the “BOXIL SaaS AWARD Spring2023,” organized by SMARTCAMP Co., Ltd. in March 2023 to recognize the highest-rated SaaS products, the company's 3 flagship products, desknet's NEO, ChatLuck and AppSuite, received 10 awards across 3 categories each at the “BOXIL SaaS AWARD Summer 2023” in June 2023, and no-code app creation tool AppSuite received a record-high 6 awards. In July 2023, the 3 flagship products also received awards at the “ITreview Grid Award 2023 Summer” organized by ITreview, an IT product comparison and review site. Groupware desknet's NEO and business chat product ChatLuck received the “LEADER” designation for the 18th and 5th consecutive periods, respectively, while no-code app creation tool AppSuite received an award for the 3rd consecutive period.」
The 3 flagship products received a total of 10 awards at the BOXIL SaaS AWARD Summer 2023, and AppSuite received a record-high 6 awards. At ITreview, desknet's NEO received an award for the 18th consecutive period, ChatLuck for the 5th consecutive period, and AppSuite for the 3rd consecutive period. - FY2024-Q1AdvancedAnnual report
「In addition to the company's 3 flagship products, desknet's NEO, ChatLuck and AppSuite, receiving 10 awards across 3 categories each at the “BOXIL SaaS AWARD Spring2023,” organized by SMARTCAMP Co., Ltd. in March 2023 to recognize the highest-rated SaaS products, the 3 products also received awards at the “ITreview Grid Award 2023 Spring” organized by ITreview, an IT product comparison and review site, in April 2023. Groupware desknet's NEO received an award for the 17th consecutive period, business chat product ChatLuck for the 11th consecutive period, and no-code app creation tool AppSuite for the 2nd consecutive period.」
The 3 flagship products received 10 awards at the BOXIL SaaS AWARD. At ITreview, desknet's NEO received an award for the 17th consecutive period, ChatLuck for the 11th consecutive period, and AppSuite for the 2nd consecutive period. - FY2023AdvancedAnnual report
「In addition to desknet's NEO being selected for “IT Trend Good Product,” selected by IT Trend, a comparison site for IT products and services for businesses, in March 2022, the company's 3 flagship products, desknet's NEO, ChatLuck and AppSuite, received awards at the “ITreview Grid Award 2023 Winter” organized by ITreview, an IT product comparison and review site, in January 2023. Groupware desknet's NEO received an award for the 16th consecutive period, business chat product ChatLuck for the 10th consecutive period, and no-code app creation tool AppSuite for the first time.」
desknet's NEO received an award at ITreview for the 16th consecutive period, ChatLuck for the 10th consecutive period, and AppSuite for the first time. The selection for IT Trend Good Product is also included. - FY2023-Q3AdvancedAnnual report
「In October 2022, groupware desknet's NEO received the “Leader” award for the 15th consecutive period in the Groupware and Workflow categories, while business chat product ChatLuck received the “Leader” award for the 2nd consecutive period in the Business Chat category at the “ITreview Grid Award 2022 Fall” organized by ITreview, an IT product comparison and review site.」
At ITreview, desknet's NEO received the Leader award in 2 categories for the 15th consecutive period, while ChatLuck received the Leader award in the Business Chat category for the 2nd consecutive period. - FY2023-Q2AdvancedAnnual report
「In July 2022, groupware desknet's NEO received the “Leader” award for the 14th consecutive period in the Groupware and Workflow categories at the “ITreview Grid Award 2022 Summer” organized by ITreview, an IT product comparison and review site. Business chat product ChatLuck had received the “High Performer” award for 7 consecutive periods through the previous award, but received the “Leader” award for the first time this time.」
desknet's NEO received the Leader award in 2 categories for the 14th consecutive period, while ChatLuck received the Leader award for the first time, changing from the previous High Performer award. - FY2023-Q1AdvancedAnnual report
「In April 2022, groupware desknet's NEO received the “Leader” award for the 13th consecutive period in the Groupware and Workflow categories, while business chat product ChatLuck received the “High Performer” award for the 7th consecutive period in the Business Chat category at the “ITreview Grid Award 2022 Spring” organized by ITreview, an IT product comparison and review site.」
At ITreview, desknet's NEO received the Leader award in 2 categories for the 13th consecutive period, while ChatLuck received the High Performer award for the 7th consecutive period. - FY2022AdvancedAnnual report
「In January 2022, groupware desknet's NEO received the “Leader” award for the 12th consecutive period in the Groupware and Workflow categories, while business chat product ChatLuck received the “High Performer” award for the 6th consecutive period in the Business Chat category at the “ITreview Grid Award 2022 Winter” organized by ITreview, an IT product comparison and review site.」
At ITreview, desknet's NEO received the Leader award in 2 categories for the 12th consecutive period, while ChatLuck received the High Performer award for the 6th consecutive period. - FY2022-Q3AdvancedAnnual report
「In October 2021, groupware desknet's NEO received the “Leader” award for the 11th consecutive period in the Groupware and Workflow categories, while business chat product ChatLuck received the “High Performer” award for the 5th consecutive period in the Business Chat category at the “ITreview Grid Award 2021 Fall” organized by ITreview, an IT product comparison and review site.」
At ITreview, desknet's NEO received the Leader award in 2 categories for the 11th consecutive period, while ChatLuck received the High Performer award for the 5th consecutive period. - FY2022-Q2AdvancedAnnual report
「In July 2021, groupware desknet's NEO received the “Leader” award in the Groupware and Workflow categories, while business chat product ChatLuck received the “High Performer” award in the Business Chat category at the “ITreview Grid Award 2021 Summer” organized by ITreview, an IT product comparison and review site.」
At the ITreview Grid Award 2021 Summer, desknet's NEO received the Leader award in 2 categories, while ChatLuck received the High Performer award in the Business Chat category. - FY2022-Q1AdvancedAnnual report
「In April 2021, at the “ITreview Grid Award 2021 Spring” organized by ITreview, an IT product comparison and review site, groupware product desknet's NEO received the “Leader” award in the groupware and workflow categories, while business chat product ChatLuck received the “High Performer” award in the business chat category.」
In addition to its previous record of consecutive ITreview awards, states that in the spring 2021 assessment desknet's NEO received Leader awards in 2 categories and ChatLuck received a High Performer award in the business chat category. - FY2021AdvancedAnnual report
「In August 2020, we ranked No. 1 for the sixth consecutive year in the groupware/business chat category of the “Nikkei Computer Customer Satisfaction Survey 2020-2021.” In September 2020, we ranked No. 1 for the third consecutive year in the groupware/business chat category of the “Nikkei BP Government Technology Municipal IT System Satisfaction Survey 2020-2021.” In January 2021, desknet's NEO was selected as a “Leader” in the groupware and workflow categories of the “ITreview Grid Award 2021 Winter,” organized by ITreview, an IT product comparison and review site, and received an award for the eighth consecutive period.」
The No. 1 customer satisfaction record reached 6 consecutive years in the groupware/business chat category and 3 consecutive years in the Municipal IT System Satisfaction Survey, while ITreview marked the eighth consecutive award. - FY2021-Q3AdvancedAnnual report
「In August 2020, we ranked No. 1 for the sixth consecutive year in the groupware/business chat category of the “Nikkei Computer Customer Satisfaction Survey 2020-2021.” In September 2020, we ranked No. 1 for the third consecutive year in the groupware/business chat category of the “Nikkei BP Government Technology Municipal IT System Satisfaction Survey 2020-2021.” In October 2020, desknet's NEO was selected as a “Leader” in the groupware and workflow categories on ITreview, an IT product comparison and review site, and received an award for the seventh consecutive period.」
We ranked No. 1 for the sixth consecutive year in the groupware/business chat category of the customer satisfaction survey and for the third consecutive year in the Municipal IT System Satisfaction Survey, while ITreview marked the seventh consecutive award. - FY2021-Q2AdvancedAnnual report
「In addition, in July 2020, desknet's NEO was rated by ITreview, an IT product comparison and review site, as an outstanding product in both user satisfaction and recognition. It was selected as a “Leader” in the groupware and workflow categories of the “ITreview Grid Award 2020 Summer,” receiving an award for the sixth consecutive period.」
In addition to its previous customer satisfaction record, states that desknet's NEO was selected as a Leader in the groupware and workflow categories on ITreview and received an award for the sixth consecutive period. - FY2019RestatedAnnual report
「In addition, we ranked No. 1 for the fourth consecutive year in the groupware category of the same magazine’s “Customer Satisfaction Survey 2018-2019,” and also ranked No. 1 in the groupware category of the “Municipal IT System Satisfaction Survey 2018-2019” conducted by Nikkei BP Government Technology, achieving a triple crown in the company’s satisfaction surveys.」
Reiterates the triple crown achieved through a No. 1 ranking for 4 consecutive years in the groupware category and a No. 1 ranking in the Municipal IT System Satisfaction Survey. - FY2019-Q3AdvancedAnnual report
「In addition, we ranked No. 1 for the fourth consecutive year in the groupware category of the same magazine’s “Customer Satisfaction Survey 2018-2019,” and also ranked No. 1 in the groupware category of the “Municipal IT System Satisfaction Survey 2018-2019” conducted by Nikkei BP Government Technology, achieving a triple crown in the company’s satisfaction surveys.」
States that the No. 1 customer satisfaction ranking in the groupware category advanced from 2 consecutive years to 4, and that the company achieved a triple crown by adding the Municipal IT System Satisfaction Survey. - FY2017-Q3First statedAnnual report
「In a survey published in September 2016 by Nikkei Computer, published by Nikkei Business Publications, Inc., the Company received high ratings in the categories of operability, support, and cost, and ranked No. 1 in customer satisfaction in the groupware division for the second consecutive year.」
Reports a second consecutive No. 1 ranking in customer satisfaction in the groupware division, based on high ratings for operability, support, and cost.