Expansion into Customer-Service Applications through a Reseller Partnership with LIVEX AI
First written in FY2026. 8 of 9 entries say "Advanced", first in 2026-04-27. Latest entry: 2026-09-11.
72 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「In addition, we have worked to expand LiveX AI into the sports and entertainment fields. In May 2026, we conducted demonstration tests of fan experiences using AI avatars at a home game of Tokushima Vortis, a soccer club in the J.League, and at a fan appreciation event held by the professional basketball club Yokohama Excellence. Through both demonstration tests, we provided new fan experiences using AI avatars and confirmed the potential applications of LiveX AI in the sports and entertainment fields.」
The rollout of LiveX AI expanded from customer service into the sports and entertainment fields, with demonstration tests of fan experiences using AI avatars conducted at 2 events. - FY2026First statedAnnual report
「The Company also entered into a reseller partnership agreement with U.S.-based LIVEX AI Inc. for its LiveX AI service and began offering the service in Japan in October 2025. This was the first reseller partnership agreement for the service with a Japanese company. LiveX AI is an enterprise AI agent for consumer-facing businesses that functions in a human-like manner across all channels, including chat, voice, and email, helping resolve issues, improve conversion rates, and prevent cancellations.」
Began offering an enterprise AI agent in Japan in October 2025 for customer service and purchasing support through a reseller partnership with U.S.-based LIVEX AI Inc.