Business Transformation Enabled by New Technologies
First written in FY2017. 15 of 20 entries say "Advanced", first in FY2019-Q1. Latest entry: FY2024-Q3.
134 other companies' latest entry also says "Advanced".
- FY2024-Q3AdvancedAnnual report
「Selling, general and administrative expenses exceeded the prior-year level, rising 0.9% year on year, as depreciation and amortization increased due to front-loaded investment to accommodate increasingly diverse shopping styles, including improving EC convenience, diversifying payment functions, expanding self-checkout, and introducing labor-saving equipment, together with stronger promotional measures to increase store traffic.」
Digital transformation and the response to new shopping styles took concrete form in front-loaded investment in EC, payment functions, self-checkout and labor-saving equipment. - FY2023AdvancedAnnual report
「We advanced, through a cross-functional internal structure, initiatives to consolidate these capabilities at stores and test them as a new business model, based on distinctive outputs such as the convenience of unmanned checkouts and smartphone payments, Online Delivery and digital promotions, as well as the establishment of an overseas offshore development structure.」
Reform through the use of new technologies has progressed from rolling out individual services to a stage where digital infrastructure, including offshore development overseas, is being consolidated in stores and new business models are being tested. - FY2023-Q3RestatedAnnual report
「As part of its digital initiatives, the subsidiaries ㈱マルエツ and ㈱カスミ obtained certification as DX-certified operators under the certification program established by the Ministry of Economy, Trade and Industry, and are focusing on implementing highly convenient, stress-free shopping experiences adapted to customers' new lifestyles and smart living.」
The acquisition of DX-certified operator status by マルエツ and カスミ and the focus on implementing highly convenient shopping experiences using digital technology were reaffirmed. - FY2023-Q1AdvancedAnnual report
「The subsidiaries ㈱マルエツ and ㈱カスミ also obtained certification as DX-certified operators under the certification program established by the Ministry of Economy, Trade and Industry, and are focusing on providing stress-free and convenient shopping experiences adapted to customers' new lifestyles and smart living.」
Regarding business reform through the use of new technologies, マルエツ and カスミ obtained certification as DX-certified operators and reached the stage of promoting digitally enabled shopping experiences. - FY2022-Q3AdvancedAnnual report
「As part of our digital initiatives, we expanded the number of stores offering Scan & Go Ignica, our in-house smartphone payment service, to more than 500, making it available at all Maruetsu and Kasumi stores, and also began rolling it out to companies outside the Group.」
Business reform through the use of new technologies progressed to the expansion of Scan & Go Ignica to more than 500 stores, its use at all stores of the 2 major companies, and the start of its rollout to companies outside the Group. - FY2022-Q2AdvancedAnnual report
「As part of its digital initiatives, the Group successively rolled out Online Delivery and Scan & Go at existing stores and provided customers with new shopping experiences through initiatives including the Ignica 10x Points Campaign.」
Reform through the use of new technologies progressed to the rollout of Online Delivery and Scan & Go at existing stores and the provision of new shopping experiences through a 10x points campaign. - FY2022-Q1AdvancedAnnual report
「It also began developing and selling “eatime chef,” an online-only meal-kit line, launching an initiative to explore new value propositions for meals prepared at home.」
Business reform through the use of new technologies and digital tools progressed to implementing a new customer offering through the development and launch of sales of online-only meal kits. - FY2021AdvancedAnnual report
「In addition, the Group expanded the rollout of the Ignica (ignica) Signage Service, an advertising-distribution and marketing service using AI digital signage.」
Business reform through the use of new technologies progressed to the expanded rollout of an advertising-distribution and marketing service using AI digital signage. - FY2021-Q3AdvancedAnnual report
「The Company expanded the rollout of the advertising and marketing service “ignica Signage Service,” which uses AI digital signage, while strengthening development of the private-label product “eatime,” bringing the number of products handled to a total of 104 items at the end of the current third-quarter consolidated accounting period.」
Business reform through the use of new technologies progressed to the expanded rollout of an AI digital-signage service. - FY2021-Q2AdvancedAnnual report
「In addition, the Group began rolling out the Ignica (ignica) Signage Service, an advertising-distribution and marketing service using AI digital signage,」
Regarding business reform through the use of new technologies, the Group began rolling out an advertising-distribution and marketing service using AI digital signage. - FY2021-Q1AdvancedAnnual report
「The Group is also pursuing store formats that use digital technology to make shopping more convenient and enjoyable for customers, including expanding the unmanned Office Smart Shop stores using the Scan & Go service to 13 stores.」
Store reform through the use of new technologies progressed to the rollout of unmanned stores using Scan & Go at 13 stores. - FY2020AdvancedAnnual report
「To improve customer convenience, the ICT division implemented system changes for cashless payments and, in October, released the official U.S.M.H mobile app and began implementing smartphone payments at stores, while pursuing initiatives aimed at enhancing customers' shopping experience through development to further improve the app's functionality.」
Business reform through the use of new technologies progressed to the in-store implementation of cashless and smartphone payments and the development of enhanced functions for the official app. - FY2020-Q3AdvancedAnnual report
「To improve customer convenience, the ICT division implemented system changes for cashless payments and developed smartphone payments, and in October 2019 released the official U.S.M.H mobile app, which allows customers to pay for their purchases using their own smartphones.」
ICT reform through the use of new technologies progressed to the release of an official mobile app enabling smartphone payments. - FY2020-Q2AdvancedAnnual report
「The ICT division promoted 4 joint tasks and continued efforts to reduce system and maintenance costs, while also implementing system changes for cashless payments and developing smartphone payments to improve customer convenience.」
ICT reform progressed beyond continuing cost reductions to specific changes in cashless-payment systems and the development of smartphone payments. - FY2019-Q2AdvancedAnnual report
「The ICT division continued efforts to reduce system costs and, at the same time, launched 7 joint tasks to promote the integration of infrastructure including accounting systems and improve operational efficiency through digitalization.」
ICT reform using new technologies and data progressed through the launch of 7 joint tasks, integration of accounting and other systems, and operational efficiency improvements through digitalization. - FY2019-Q1AdvancedAnnual report
「The ICT division continued efforts to reduce system costs, began integrating the accounting systems, and also began developing systems for the strategic use of data.」
Reform through new technologies and the use of data progressed to the integration of accounting systems and the start of development of a strategic data-utilization system. - FY2018-Q3RestatedAnnual report
「Under ICT reform, we are pursuing measures to reduce system costs and research into the use of data across the Group.」
The direction of advancing ICT reform through reductions in system costs and research into the use of Group data is continuing. - FY2018-Q2RestatedAnnual report
「Under ICT reform, we are pursuing measures to reduce system costs and research into the use of data across the Group.」
The direction of reform through ICT infrastructure integration and the use of new technologies is continuing, accompanied by cost-reduction measures and research into the use of data. - FY2018-Q1RestatedAnnual report
「Similarly, ICT reform comprises (1) ICT infrastructure integration and (2) the promotion of business reform through the use of new technologies,」
ICT infrastructure integration and business reform through the use of new technologies were reaffirmed as components of the medium-term plan. - FY2017First statedAnnual report
「[ICT reform] “Promoting defensive and offensive ICT reform” ① Integration of ICT infrastructure ② Promoting business reform through the use of new technologies」
The new medium-term management plan explicitly identified business reform using new technologies, in addition to ICT infrastructure integration, as a key strategy.