Synergy Creation Platform led by the ICT Business Design Office

「In logistics and systems, we are promoting and examining plans for the joint use of existing distribution centers, while advancing preparations to migrate to the Aeon common system as part of systems integration.」

「At AKIBA Runway, the open innovation platform established to give shape to new value propositions, we continued initiatives to accelerate the experimentation and validation of new ideas through partnerships with various companies possessing proprietary technologies and expertise.」

「We advanced, through a cross-functional internal structure, initiatives to consolidate these capabilities at stores and test them as a new business model, based on distinctive outputs such as the convenience of unmanned checkouts and smartphone payments, Online Delivery and digital promotions, as well as the establishment of an overseas offshore development structure.」

「We also launched the open innovation platform AKIBA Runway to give shape to new value propositions, and are pursuing initiatives to accelerate the experimentation and validation of new ideas through partnerships with various companies possessing proprietary technologies and expertise.」

「We also established the Innovation Lab to create new value propositions and launched it as the open innovation platform AKIBA Runway, beginning initiatives to accelerate the experimentation and validation of new ideas through partnerships with various companies possessing proprietary technologies and expertise.」

「On the digital front, we established an Innovation Lab and launched the open innovation platform AKIBA Runway to accelerate the implementation of new initiatives and create new value propositions together with partner companies possessing proprietary technologies.」

「As part of our digital initiatives, we expanded the number of stores offering Scan & Go Ignica, our in-house smartphone payment service, to more than 500, making it available at all Maruetsu and Kasumi stores, and also began rolling it out to companies outside the Group.」

「We have actively implemented digital measures to reduce the stress customers experience when shopping, including self-checkout, Scan & Go and Online Delivery, as well as store revitalisation to enhance the enjoyment of shopping, and have received support from many customers.」

「As part of structural reform based on digitalisation, we also pursued transformation of the core systems underpinning business processes and began initiatives aimed at business reform.」

「Among the major consolidated subsidiaries, Maruetsu introduced cashless payment services and mobile T Card services at all stores to create a safer, more secure and comfortable shopping environment for customers. For Scan & Go, whose rollout began in November, implementation was completed at 65 stores, with implementation at all stores scheduled by the end of May 2021.」

「In sales, in addition to providing menu recipes, strengthening the product assortment and revising promotional measures to avoid customer concentrations on specific days or during specific time periods, we focused on digitalisation to accommodate new lifestyles, including proposing new shopping styles using smartphones and expanding the online supermarket. We also launched Online Delivery, which allows customers to collect items ordered by smartphone at stores or designated delivery locations within the service area, and plan to gradually expand its rollout to major consolidated subsidiaries.」

「These digitalisation initiatives involved enhancing the Scan & Go service, a payment function developed under the second medium-term management plan launched in the current consolidated fiscal year that enables customers to shop easily, securely and smoothly using their smartphones without lining up at the checkout, as well as enhancing the online supermarket function and rolling out Online Delivery, which allows customers to collect items ordered by smartphone at stores or designated delivery locations within the service area.」

「We also expanded the number of stores offering the Scan & Go service, the payment function of the official U.S.M.H mobile app released in October 2019 that allows customers to pay for their purchases using their own smartphones, and began initiatives for digital transformation.」

「To improve customer convenience, the ICT division implemented system changes for cashless payments and, in October, released the official U.S.M.H mobile app and began implementing smartphone payments at stores, while pursuing initiatives aimed at enhancing customers' shopping experience through development to further improve the app's functionality.」

「To improve customer convenience, the ICT division implemented system changes for cashless payments and developed smartphone payments, and in October 2019 released the official U.S.M.H mobile app, which allows customers to pay for their purchases using their own smartphones.」

「The ICT division promoted 4 joint tasks and continued efforts to reduce system and maintenance costs, while also implementing system changes for cashless payments and developing smartphone payments to improve customer convenience.」

「The ICT division continued efforts to reduce system costs and, at the same time, launched 7 collaborative tasks to promote the integration of infrastructure including accounting systems and improve operational efficiency through digitalization.」

「The ICT division continued efforts to reduce system costs and, at the same time, launched 7 joint tasks to promote the integration of infrastructure including accounting systems and improve operational efficiency through digitalization.」

「The ICT division continued efforts to reduce system costs, began integrating the accounting systems, and also began developing systems for the strategic use of data.」

「Under ICT reform, we are pursuing measures to reduce system costs and research into the use of data across the Group.」

「Under ICT reform, we are pursuing measures to reduce system costs and research into the use of data across the Group.」

「Similarly, ICT reform comprises (1) ICT infrastructure integration and (2) the promotion of business reform through the use of new technologies,」

「In the ICT (Information & Communication Technology) Business Design Office, we also formulated a master plan for future system infrastructure aimed at creating new synergies.」

「In the ICT (Information & Communication Technology) Business Design Office, we are also considering a master plan for the gradual integration of future system infrastructure as part of efforts to build a platform for creating new synergies.」

「Furthermore, the ICT (Information & Communication Technology) Business Design Office considered a basic concept for the gradual integration of future system infrastructure as part of its efforts to build a platform for creating new synergies.」

「The Company also established the “ICT (Information & Communication Technology) Business Design Office” and began building a platform for creating new synergies.」