Strengthening Sales Capabilities and Improving Customer Satisfaction

「The company will expand its customer base by placing sales representatives nationwide, promptly identifying engineering needs through close dialogue with customers, and building internal coordination to enable optimal proposals.」

「Technical service fees exceeded the level in the same period of the previous year as a result of efforts to improve customer satisfaction and negotiations for higher rates based on detailed explanations, with the aim of securing appropriate rates that reflect the value of engineers.」

「The company will expand its customer base by placing sales representatives nationwide, promptly identifying engineering needs through close dialogue with customers, and building internal coordination to enable optimal proposals.」

「Developing new customers to improve engineers' skills and enable them to begin work promptly, and strengthening negotiations to secure appropriate rates」

「The company is promoting stronger sales, including developing new customers, increasing order volume, improving the utilization rate, and securing appropriate rates.」

「The company continued to strengthen sales, including developing new customers, and worked to increase order volume, improve the utilization rate, and secure appropriate rates. In July this year, it newly opened the Kanazawa Sales Office in Kanazawa, Ishikawa Prefecture, and is also working to develop customers and strengthen engineer recruitment in the Hokuriku region.」

「The company worked to increase order volume by sharing information among business divisions and strengthening sales to new customers, with the aim of putting engineers, including new graduates, into operation at an early stage.」

「The company worked to increase order volume by sharing information among business divisions and strengthening sales to new customers, with the aim of putting engineers, including new graduates, into operation at an early stage.」

「The company worked to increase order volume by sharing information among business divisions and strengthening sales to new customers, with the aim of putting engineers, including new graduates, into operation at an early stage.」

「The company conducted technical training combining telework and staggered working hours, with due consideration given to preventing the spread of infection, in order to put engineers into operation at an early stage. It also strengthened its sales support structure and focused on increasing order volume by developing new customers and expanding business with existing customers, primarily online.」

「In its sales activities, the company also focused on increasing order volume by developing new customers and expanding business with existing customers, primarily online.」

「In its sales activities, the company focused on increasing order volume by developing new customers and expanding business with existing customers, primarily online.」

「The company aims to put engineers, including new graduates, into operation at an early stage by developing new customers, expanding business with existing customers, and increasing order volume,」

「The company is expanding its customer base across a wide range of industries and companies through new-business development sales, with transactions involving approximately 200 customers annually. By maintaining close communication with customers, it focuses on gathering information on each industry and company, develops strategic sales initiatives tailored to circumstances, and works to minimize the impact on business performance.」

「The company worked to put engineers into operation at an early stage by reorganizing its organization for faster decision-making, conducting sales and recruitment activities using the web, enhancing the content of engineer training, and responding to customers' requests for telework.」

「Under these circumstances, the company conducted sales and recruitment activities using the web and responded to customers' requests for telework, working to put engineers into operation at an early stage. However, certain restrictions, including voluntary suspension of customer visits, remained at some customers as a measure to prevent the spread of COVID-19, making sales development difficult.」

「Against this backdrop, the company worked to put engineers into operation quickly and recruit personnel by promoting Web-based sales and recruitment activities and training through telework. Sales activities struggled because of certain restrictions, including refraining from visiting customer companies due to the impact of COVID-19, as well as delays in customers’ preparations to accept personnel.」

「The company pursued sales activities that promoted new customer development and strengthened cooperation among business divisions, while negotiating contracts for engineering fees based on skill levels and working to recruit talented engineers. As a result, new customer acquisition progressed,」

「The company pursued sales activities that promoted new customer development and strengthened cooperation among business divisions, while」

「The company worked to put engineers, including new graduates, into operation quickly through sales activities that strengthened close communication with customers and cooperation among business divisions, while」

「The company will strengthen its sales structure to respond quickly to customers, expand order volume through stronger development of new customers, and improve customer satisfaction by placing personnel suited to customer needs into position quickly.」

「Against this backdrop, the company pursued active sales activities in response to strong customer demand, strengthened its structure by increasing the number of recruiters, and accelerated responses in sales and recruitment.」

「Against this backdrop, the company worked to accelerate responses in sales and recruitment while pursuing active sales activities,」

「In June, the company also implemented an organizational change to speed up responses in sales and recruitment.」

「On the sales side, the company promoted rapid responses aimed at acquiring new customers and improving satisfaction among existing customers,」

「The company promoted active engineer recruitment and rapid sales activities,」

「The company worked to conduct rapid sales activities to put engineers, including new graduates, into operation quickly in response to this strong demand,」

「Rapid sales initiatives and stronger recruitment to bring engineers, including new graduates, into operation at an early stage」

「The company will strengthen its sales structure to respond quickly to customers, expand order volume by strengthening the development of new customers, and work to improve customer satisfaction.」

「In the SMO business, the company resumed hiring new graduates to expand the business, and although project acquisition is progressing steadily, performance differed due to factors including delays in starting trials associated with an increase in global trials, the high number of projects starting in the second half, and lower personnel utilization compared with the same period of the previous year, when large projects were fully operational from the first half.」

「In the SMO business, the company promoted the acquisition of projects in the dermatology and psychiatry fields and worked to expand sales activities aimed at expanding adjacent SMO services.」

「We will expand order volume by strengthening the development of new customers and continue building a sales structure capable of responding quickly to customer needs, thereby working to improve customer satisfaction.」