High-value-added tours, products and services for seniors, and service differentiation

「While scaling back individual travel, where competition is intensifying, the company will concentrate management resources on the Golden Route and land-operator services, where demand is expected, in an effort to expand its market share.」

「旅行部門においては、「大阪・関西万博」ツアーや団体旅行が好調に推移したことなどにより増収となりました。貸切バス部門においても、「大阪・関西万博」への輸送を受注したこと及び貸切バス新運賃の適用などにより増収となりました。」

「As a result, revenue increased by ¥338 million, or 11.1%, year on year to ¥3,373 million, but the operating loss was ¥3 million, compared with an operating loss of ¥39 million in the same period of the previous year, due in part to lower customer numbers for inbound tours.」

「As a result, revenue increased by ¥551 million, or 22.2%, year on year to ¥3,035 million. However, the operating loss was ¥39 million, compared with an operating loss of ¥28 million in the same period of the previous year, partly because customer numbers for the Setouchi round-trip tour launched in April fell short of plan.」

「In the travel business, revenue increased as round-trip tours for visitors to Japan performed well, helped by the easing of border-control measures for travelers from overseas. In the chartered-bus business, orders increased from corporate groups and others whose travel had been curtailed during the COVID-19 pandemic.」

「In the chartered travel business, customer acquisition for bus tours such as "Bus Travel" increased as we worked to expand sales of tours using the nationwide travel assistance program launched in October, in addition to the easing of restrictions on activities. Signs of recovery were also seen in tours for inbound travelers.」

「The 真結 tour, which offers "high-quality, one-of-a-kind travel," also partnered with travel agencies nationwide and began selling packaged destination-based tours.」

「In the travel business, the easing of restrictions on movement enabled the operation of tours such as "Bus Travel," and arrangements for student groups, including school excursions, increased. The chartered-bus business also saw higher utilization as a result. Revenue therefore increased by ¥636 million, or 211.2%, year on year to ¥938 million, while the operating loss was ¥32 million, an improvement of ¥293 million from the same period of the previous year.」

「In the travel business, bus tours were affected by the reaction to the Go To Travel campaign implemented in the previous fiscal year, but orders from school groups for school excursions and other events increased in arranged travel. The chartered-bus business also received orders for the school groups described above, transportation for vaccination recipients, employee transportation for infection-control purposes, and transportation for the Olympic and Paralympic Games. As a result, revenue increased by ¥970 million, or 90.2%, year on year to ¥2,046 million. Despite efforts to reduce depreciation expenses through fleet reductions and personnel expenses by transferring employees within and outside the group, the operating loss was ¥509 million, an improvement of ¥592 million from the same period of the previous year.」

「In the travel business, the company suspended operations of its core bus-tour brands "真結" and "Bus Travel" during the state of emergency and canceled all tours using the Kansai–Tokyo and Tokyo Disney Resort routes, which were suspended entirely. In arranged travel, orders from school groups for school excursions and other events increased. In the chartered-bus business, the company transported people receiving COVID-19 vaccinations and provided transportation for the Tokyo Olympic and Paralympic Games. As a result, revenue increased by ¥485 million, or 131.3%, year on year to ¥855 million, while the operating loss was ¥539 million, an improvement of ¥449 million from the same period of the previous year.」

「The operating environment remained extremely difficult, as tours organized by the company could be operated only before the state of emergency was declared due to the declaration of a state of emergency and the application of quasi-emergency measures, while school-related events such as school excursions were postponed until autumn and later. However, the company received orders from school groups and others for services from July onward, and local governments also placed orders for vaccination buses, indicating a gradual recovery in the movement of people compared with the previous year. As a result, revenue increased by ¥228 million, or 313.2%, year on year to ¥301 million, while the operating loss was ¥325 million, an improvement of ¥257 million from the same period of the previous year, due to lower depreciation expenses for chartered buses and the secondment of drivers within and outside the group.」

「In the travel business, demand for domestic bus tours and other offerings recovered temporarily and sharply during the Go To Travel campaign. However, the business remained in a difficult position because bus tours for foreign visitors to Japan disappeared and consumers were not inclined to travel, while group trips by school groups, senior citizens' associations and others were canceled or postponed. In the chartered-bus business, general group travel almost disappeared, and demand remained weak as school excursions and outdoor activities were scaled back.」

「In the travel business, bus tour revenue during periods covered by the Go To Travel program exceeded the previous year, but conditions remained extremely difficult due to the cancellation or postponement of group travel, the disappearance of foreign travelers, the renewed spread of COVID-19 infections from November onward, and the temporary suspension of the Go To Travel program.」

「In the travel business, although organized package tours recovered slightly under the Go To Travel Campaign, demand remained depressed due to the disappearance of inbound travelers caused by travel restrictions and the cancellation or postponement of group travel.」

「Travel demand stagnated worldwide as the COVID-19 pandemic spread, and the number of visitors to Japan from April to June was almost zero. Domestic travel demand also declined sharply because of the impact of requests to refrain from travel and other restrictions on movement. The chartered-bus business was limited to orders such as employee transportation.」

「In the travel business, 1Day tours and Golden Route tours for visitors to Japan, the core bus-tour products "Bus Travel" and "真結," and Nippon Maru charter cruises performed well through the third quarter. However, in addition to weak ski-tour performance due to a lack of snow, the business was severely affected by the cancellation of bus tours and various group trips as a result of travel restrictions introduced during the Lunar New Year period, when many foreign travelers had been expected to visit, followed by requests to refrain from going out.」

「In packaged tours, customer numbers remained strong for the core brands "Bus Travel" and "真結," as well as 1Day tours and Golden Route tours for foreign visitors to Japan, Nippon Maru charter cruises and other offerings.」

「The core packaged-tour brands "Bus Travel" and "真結," as well as tours for foreign visitors to Japan」

「Revenue from organized package tours increased as customer acquisition for the core "Bus Travel" brand and tours for inbound travelers remained strong.」

「Although ski tours ended early because of the mild winter, revenue increased as the company expanded 1Day tours in the Kansai area and launched new travel products to meet the growing number of visitors to Japan.」

「Revenue from packaged tours declined due in part to losses recognized while newly launched tours were becoming established.」

「Revenue from packaged tours declined due in part to losses recognized while newly launched tours were becoming established.」

「Revenue from packaged tours declined due in part to losses recognized as a result of insufficient customer numbers for newly launched tours.」

「The company will continue expanding and establishing the high-value-added tour brand "真結 (Yui)" and "旅学人 (Tabigakuto)," a distinctive travel offering newly launched in the Osaka area.」

「For packaged tours, the company began selling the new tour brand "真結 (Yui)," operated using the dedicated "ゆいプリマ" vehicle, in October 2016, and introduced the dedicated "LIMON" vehicle for tours aimed at visitors to Japan.」

「In addition, sales of the new tour brand "真結 (Yui)," operated using the dedicated "ゆいプリマ" bus, remained strong from October 2016.」

「We will provide services unique to our group, including rebuilding our high-value-added tour brand, introducing new dedicated vehicles, developing a diverse range of travel products for seniors, and differentiating tours through bus guides and attendants.」