Investment in vehicle replacement, drive recorders and a bus location system

「従業員の処遇改善、バス車両（装備品含む）更新などによる費用増を反映。」

「In the automotive transportation business, the company replaced 63 route buses to strengthen transport capacity and improve passenger convenience.」

「The company intends to use vehicles over the long term and on a stable basis by clarifying and managing its vehicle-use policy.」

「In the maintenance business, revenue increased as the company focused on installing anti-entrapment devices in vehicles used to transport preschool children and the number of vehicle inspections and repairs increased.」

「In the automotive transportation business, the company replaced 24 route buses and made capital investments associated with the relocation of the head office of 神姫逓送㈱ to strengthen transport capacity and improve passenger convenience. In the real estate business, it acquired income-producing real estate.」

「In the vehicle sales business, shipments of maintenance parts to repair and body shops and used-car dealers increased, while both website traffic and the number of internet sales also rose. Although new-vehicle sales volume was below the level in the same period of the previous year, the average selling price of used vehicles increased, resulting in higher revenue. In the maintenance business, the number of vehicles brought in for inspection increased, as did emergency repairs. As a result, revenue increased by ¥209 million, or 3.6%, year on year to ¥6,114 million, while operating profit decreased by ¥37 million, or 11.3%, to ¥292 million because of expenses associated with the relocation and expansion of the Kobe plant.」

「In the vehicle sales business, shipments of maintenance parts to repair and body shops and used-car dealers increased, while both website traffic and sales through internet channels also rose. The average selling price in automobile sales also increased. As a result, revenue increased by ¥111 million, or 2.9%, year on year to ¥3,898 million, while operating profit decreased by ¥69 million, or 33.6%, to ¥137 million, as expenses associated with the opening of a new repair shop at the Kobe sales office were recorded.」

「In the vehicle sales business, shipments increased as the performance of repair shops, dealers and used-car dealerships among business partners whose maintenance demand had declined in the same period of the previous year recovered. Vehicle sales also increased following the implementation of campaigns. In the maintenance business, the number of vehicle inspections and repairs also increased. As a result, revenue increased by ¥135 million, or 7.5%, year on year to ¥1,941 million, while operating profit decreased by ¥21 million, or 24.3%, to ¥68 million, as the company purchased tools and other items associated with opening a new repair shop.」

「The breakdown of capital expenditures for the consolidated fiscal year was as follows: automotive transportation, ¥4,138 million; real estate, ¥958 million; charter travel, ¥378 million; reportable segments other than those above, ¥83 million; other, ¥32 million; eliminations or corporate, negative ¥16 million; total, ¥5,574 million. In the automotive transportation business, in addition to capital expenditures for opening a new garage, the company replaced 15 route buses, including articulated buses, and built new bus stops to strengthen transport capacity and improve passenger convenience. In the charter travel business, it replaced 9 charter buses and other vehicles.」

「While maintaining employment for all employees, the Group implemented employee furloughs, reductions in executive compensation and management bonuses, curbs on capital expenditures such as vehicle replacement, reductions in route bus services and reductions in the number of charter buses, working to cut costs and improve efficiency further.」

「In the automotive transportation business, the company replaced 57 route buses, including low-floor buses, and replaced onboard equipment to improve passenger convenience and services. In the charter travel business, it replaced 7 charter buses and other vehicles.」

「Achieving customer delight, which goes beyond customer satisfaction (CS), and renewing vehicles and onboard equipment」

「Achieving customer delight, which goes beyond customer satisfaction (CS), and renewing vehicles and onboard equipment」

「In the automotive transportation business, the company replaced 61 route buses, including low-floor buses, and replaced onboard equipment to improve passenger convenience and services. In the charter travel business, it replaced 9 charter buses and other vehicles.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「In the automotive transportation business, the company replaced 55 route buses, including low-floor buses, and upgraded express buses for IC ticketing to improve passenger convenience and services. In the charter travel business, it replaced 10 charter buses and other vehicles.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「Specifically, the company is pursuing the following initiatives: (1) maintaining local routes as far as possible as a basic policy, while consolidating and downsizing unprofitable routes to improve efficiency and shifting transport capacity to routes expected to be profitable; (2) promoting the incorporation of unprofitable areas as separate companies, outsourcing management and developing a community bus network; (3) expanding express bus routes, enhancing New Town routes, improving direct routes to central Kobe, and acquiring routes and accepting management contracts from public bus operators; (4) maintaining appropriate wage levels and working conditions; (5) achieving customer delight, which goes beyond customer satisfaction (CS); and (6) ensuring convenience and emergency response through the introduction of a bus location system and drive recorders.」

「Specifically, the company is pursuing the following initiatives: (1) maintaining local routes as far as possible as a basic policy, while consolidating and downsizing unprofitable routes to improve efficiency and shifting transport capacity to routes expected to be profitable; (2) promoting the incorporation of unprofitable areas as separate companies, outsourcing management and developing a community bus network; (3) expanding express bus routes, enhancing New Town routes, improving direct routes to central Kobe, and acquiring routes and accepting management contracts from public bus operators; (4) maintaining appropriate wage levels and working conditions; (5) achieving customer delight, which goes beyond customer satisfaction (CS); and (6) ensuring convenience and emergency response through the introduction of a bus location system and drive recorders.」

「In the automotive transportation business, the company replaced 52 route buses, including low-floor buses, and other vehicles to improve passenger convenience and services. It also expanded the coverage area of its bus location system and is working to improve the convenience of route buses. In the charter travel business, it replaced 23 charter buses and other vehicles.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」

「The breakdown of capital expenditures for the consolidated fiscal year was as follows. In the automotive transportation business, to improve passenger convenience and services, the company replaced 52 vehicles, including low-floor buses and other route buses, and made safety-related investments, including 74 drive recorders.」