Safe, high-quality services through “Yamato hospitality”
First written in FY2016. 13 of 20 entries say "Restated". Latest entry: 2026-05-13.
No other company in this theme has enough history to compare yet.
- 2026-05-13RestatedRevisions to earnings forecasts
「To secure drivers, the most important issue in the passenger automobile transportation business, and to respond to the growing and diversifying needs for lifestyle support and welfare services accompanying the arrival of an aging society, we will draw on the full strength of the Daiwa Group and work to further enhance reassurance, safety and hospitality.」
The Company reaffirmed its service policy of securing drivers and responding to needs for lifestyle support and welfare services. - FY2026-H1RestatedAnnual report
「To secure drivers, the most important issue in the passenger automobile transportation business, and to respond to the growing and diversifying needs for lifestyle support and welfare services accompanying the arrival of an aging society, we will draw on the full strength of the Daiwa Group and work to further enhance reassurance, safety and hospitality.」
With driver recruitment and responses to welfare-related needs as prerequisites, improving “peace of mind, safety and hospitality” continues to be the basic policy of the passenger vehicle transportation business. - FY2024-Q3RestatedAnnual report
「Securing drivers is the most important issue in the passenger vehicle transportation business. To meet increasingly diverse lifestyle-support and welfare-related needs associated with the arrival of an aging society, we will mobilize the full strength of the Daiwa Group to further improve “peace of mind, safety and hospitality.”」
With driver recruitment and responses to welfare-related needs as prerequisites, improving “peace of mind, safety and hospitality” continues to be the basic policy. - FY2023-Q2RestatedAnnual report
「As a result, revenue from the passenger vehicle transportation business, including the taxi and hire-car divisions, was ¥5,886 million, up 30.0% year on year, and operating profit was ¥43 million, compared with an operating loss of ¥693 million in the same period of the previous year. Securing drivers is the most important issue in the passenger vehicle transportation business. To meet increasingly diverse lifestyle-support and welfare-related needs associated with the arrival of an aging society, we will mobilize the full strength of the Daiwa Group to further improve “peace of mind, safety and hospitality.”」
With driver recruitment and responses to welfare-related needs as prerequisites, further improving “peace of mind, safety and hospitality” continues to be the basic policy. - FY2023-Q1RestatedAnnual report
「Securing drivers is the most important issue in the passenger vehicle transportation business. To meet increasingly diverse lifestyle-support and welfare-related needs associated with the arrival of an aging society, we will mobilize the full strength of the Daiwa Group to further improve “peace of mind, safety and hospitality.”」
With driver recruitment and responses to lifestyle-support and welfare-related needs as prerequisites, improving “peace of mind, safety and hospitality” continues to be the basic policy. - FY2022-Q1RestatedAnnual report
「Securing drivers is the most important issue in the passenger vehicle transportation business. To meet increasingly diverse lifestyle-support and welfare-related needs associated with the arrival of an aging society, we will mobilize the full strength of the Daiwa Group to further improve “peace of mind, safety and hospitality.”」
Alongside securing drivers and responding to welfare-related needs, the continued improvement of “peace of mind, safety and hospitality” remains a priority. - FY2020-Q3AdvancedAnnual report
「As a new business initiative, we began a demonstration project in November for a multilingual voice translation system to provide hospitality to customers visiting Japan from various countries in connection with the Tokyo Olympic and Paralympic Games.」
In addition to existing training and customer-service initiatives, it began a demonstration project for a multilingual voice translation system in November to serve visitors to Japan. - FY2020-Q2RestatedAnnual report
「To ensure transport safety, we continued thorough driver training and promoted the introduction of Toyota JPN-TAXI vehicles equipped with advanced safety features. As a result, the number of at-fault accidents, including rear-end collisions, and the number of accidents involving contact with bicycles and other objects when passengers boarded or alighted, made less likely by the vehicles’ sliding doors, have also declined substantially.」
It states that continued driver training and the introduction of JPN-TAXI vehicles equipped with advanced safety features substantially reduced not only rear-end collisions and other at-fault accidents, but also accidents involving contact with bicycles and other objects. - FY2020-Q1AdvancedAnnual report
「To ensure transport safety, we promoted the introduction of high-function Toyota JPN-TAXI vehicles equipped with automatic emergency braking and sliding doors, substantially reducing the number of rear-end collisions and at-fault accidents occurring when doors are opened or closed.」
It states that promoting the introduction of high-function JPN-TAXI vehicles substantially reduced rear-end collisions and at-fault accidents occurring when doors were opened or closed. - FY2019AdvancedAnnual report
「During the current consolidated fiscal year, we introduced 173 new universally designed taxi vehicles, the JapanTaxi, across the Group through finance leases, and will continue introducing them.」
The number of JapanTaxi vehicles introduced across the Group reached 173, and the introduction of universally designed vehicles is continuing. - FY2019-Q1RestatedAnnual report
「The taxi division will continue introducing new universally designed taxi vehicles, the JapanTaxi. It also aims to provide quality at the highest level in the industry by considering the introduction of IP radio systems, tablet devices and other equipment to ensure safety and provide comfortable in-vehicle environments.」
The introduction of JapanTaxi vehicles, consideration of IP radio systems and tablet devices, and policies to improve safety, comfort and quality continue. - FY2018AdvancedAnnual report
「The taxi division has begun introducing new universally designed taxi vehicles, the JapanTaxi. It aims to provide quality at the highest level in the industry by considering the introduction of IP radio systems, tablet devices and other equipment to ensure safety and provide comfortable in-vehicle environments. To further improve “hospitality” for customers from Japan and overseas in connection with the 2020 Tokyo Olympic and Paralympic Games, it provides drivers with detailed training and instruction and is strengthening services that put customers first.」
In addition to beginning the introduction of JapanTaxi vehicles, it continued to consider IP radio systems and tablet devices and provide driver training in preparation for 2020, and stated that 141 vehicles had been introduced across the Group during the fiscal year. - FY2018-Q3AdvancedAnnual report
「The taxi division has begun introducing new universally designed taxi vehicles, the JapanTaxi. It also aims to provide quality at the highest level in the industry by considering the introduction of IP radio systems, tablet devices and other equipment to ensure safety and provide comfortable in-vehicle environments. To further improve “hospitality” for customers from Japan and overseas in connection with the 2020 Tokyo Olympic and Paralympic Games, it will provide drivers with detailed training and instruction and strengthen services that put customers first.」
It has begun introducing universally designed JapanTaxi vehicles, specified plans to consider introducing IP radio systems and tablet devices, and put in place driver training in preparation for 2020. - FY2018-Q2Introducing universally designed vehicles and preparing for the Tokyo OlympicsAnnual report
「The taxi division is working to progressively introduce new taxi vehicles incorporating universal design across approximately 2,500 vehicles of the 大和自動車交通 Group equipped with the latest features. It is also working to provide “Daiwa hospitality” through drivers who have received rigorous training and instruction to serve customers from Japan and overseas in connection with the 2020 Tokyo Olympics, while ensuring safety and providing comfortable in-vehicle environments.」
In addition to the existing policies of putting customers first, safety and comfort, it has specified the phased introduction of universally designed vehicles covering approximately 2,500 vehicles, as well as driver training and service measures in preparation for the 2020 Tokyo Olympics. - FY2018-Q1RestatedAnnual report
「The taxi division provides “Daiwa hospitality” through approximately 2,400 vehicles of the 大和自動車交通 Group equipped with the latest features and operated by drivers who have undergone rigorous training, putting customers first while providing safe, comfortable in-vehicle environments.」
The latest equipment, driver training, putting customers first, safety and a comfortable in-vehicle environment continue to be the service policies. - FY2017RestatedAnnual report
「The taxi division is working to ensure safety and create a comfortable in-vehicle environment through “Daiwa hospitality,” putting customers first and using the latest equipment across approximately 2,400 vehicles of the 大和自動車交通 Group.」
Putting customers first, the latest equipment, safety and a comfortable in-vehicle environment continue to be the service policies. - FY2017-Q3RestatedAnnual report
「The taxi division is working to ensure safety and create a comfortable in-vehicle environment through “Daiwa hospitality,” putting customers first and using the latest equipment across the 2,475 vehicles of the 大和自動車交通 Group.」
Putting customers first, the latest equipment, safety and a comfortable in-vehicle environment continue to be the service policies. - FY2017-Q2RestatedAnnual report
「The taxi division is working to ensure safety and create a comfortable in-vehicle environment through “Daiwa hospitality,” putting customers first and using the latest equipment across the 2,468 vehicles of the 大和自動車交通 Group.」
Putting customers first, the latest equipment, safety and a comfortable in-vehicle environment continue to be the service policies. - FY2017-Q1RestatedAnnual report
「The taxi division is working to ensure safety and create a comfortable in-vehicle environment through “Daiwa hospitality,” putting customers first and using the latest equipment across the 2,468 vehicles of the 大和自動車交通 Group.」
Putting customers first, the latest equipment, safety and a comfortable in-vehicle environment continue to be the basic service policies. - FY2016First statedAnnual report
「Putting customers first, we are working to provide a safe environment and a comfortable experience through “Daiwa hospitality,” a service made possible by the latest equipment and driver training.」
It presents putting customers first, the latest equipment, driver training, and a safe environment and comfortable experience as the basic principles of the service.