A Corporate Culture That Develops and Empowers People, and the Development of Global Talent

「In addition to increasing recruitment across all technical fields by a further 150 people over the previous plan, the company will improve productivity across the Group by creating a corporate culture in which diverse talent can thrive, and promote management based on two pillars: mobility and lifestyle solutions.」

「Personnel assigned to priority growth areas (cumulative since the fiscal year ended March 2024): 1,600 (+400); cumulative target: 2,000」

「In addition, the company established a new “Overseas Strategy” position to serve as a core role in operating overseas bases and overseas railway projects and to lead new business development, and will recruit talented people from overseas universities and elsewhere.」

「Personnel allocation to priority growth areas: target, cumulative total of 2,000 or more as of the end of fiscal 2027; fiscal 2023 result, 408 people」

「The company has established a strategy for achieving its management strategy from the perspective of human capital, calling it the “New Human Resources Strategy.” It is building and implementing specific human-resource development measures from three perspectives: improving the capabilities of personnel across the Group, creating mechanisms that reward motivation and results, and concentrating and allocating human resources to priority and growth areas. Through the promotion of diverse employees' active participation, it will accelerate human-capital management.」

「Promoting diverse employees' active participation, including the above ① Expanding fields of activity The company is expanding flextime to operational facilities and promoting work styles unconstrained by time or location, including workations, while creating opportunities for diverse work experience and new challenges. Specifically, it introduced a “new job rotation” program intended to support employee development by changing the work environment, expanded opportunities to gain work experience at group companies, including through side businesses, and implemented open-recruitment transfers to group companies in the lifestyle services sector.」

「Preparations were advanced for launching side businesses at group companies in July 2021.」

「• To improve employee job satisfaction, the company promoted revisions to systems including expanded childcare and nursing-care leave, and the introduction of flextime at some operational facilities. • To encourage employees to exercise their creativity closer to customers, the company promoted the establishment of cross-functional projects composed of employees from operational facilities and other departments.」

「To improve business English communication skills, employees were given opportunities to take English conversation lessons taught by foreign instructors.」

「To develop international railway talent, the company accepted trainees from Vietnam in April 2019 as the first phase and launched JR East Technical Intern Training. In September 2019, as the second phase, it accepted trainees from Myanmar Railways and launched International Railway Human Resources Development Training.」

「JR East Technical Intern Training began in April 2019 to develop international railway talent.」

「• A review of the crew work system was implemented in March 2019 to enable diverse and flexible working styles for frontline and planning-department employees. • Cross-functional projects were launched in March 2019, enabling frontline employees to work on solving issues beyond the scope of their assigned duties and specialties.」

「○ Building a corporate culture that develops people and strengthening the management base through higher productivity • Raising work standards and productivity across all business areas through work-style reform, diversity initiatives and technological innovation • Further expanding opportunities for employees to play an active role • Promoting “internal globalization” through various exchange opportunities inside and outside the company」

「In addition, the company promoted the Global Human Resources Development Program Ever Onward to develop talent who will lead future global expansion.」

「To develop talent who will lead future global expansion, the company continued promoting the Global Human Resources Development Program Ever Onward, including overseas study and on-the-job training for trainees in overseas railway consulting operations.」