Hotel room satisfaction rating of at least 4.0; environmentally conscious plans accounting for at least 50%
First written in FY2023. 2 of 4 entries say "Advanced", first in FY2024. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「Guest room rating of 4.0 or higher 4.13 Ratings on various OTA sites Sales volume of plans that take the natural environment into consideration 50.0% or higher 44.5%」
The guest room rating rose to 4.13 from 4.10 in the previous fiscal year. The percentage of environmentally conscious plans also rose to 44.5% from 43.8%, but remained below the target of 50.0% or higher. - FY2025Satisfaction up, environmentally conscious plan ratio downAnnual report
「Guest room satisfaction Guest room rating of 4.0 or higher 4.10 Ratings on various OTA sites Sales volume of plans that take the natural environment into consideration 50.0% or higher 43.8%」
The guest room rating rose to 4.10 from 4.06 in the previous fiscal year, while the percentage of environmentally conscious plans fell to 43.8% from 45.4%. - FY2024AdvancedAnnual report
「Indicator Target Actual Notes Guest room satisfaction Guest room rating of 4.0 or higher 4.06 Ratings on various OTAs Sales volume of plans that take the natural environment into consideration 50.0% or higher 45.4%」
The guest room rating was 4.06 against a target of 4.0 or higher, while the percentage of environmentally conscious plans was 45.4%, up from 4.04 and 43.6%, respectively, in the previous fiscal year. - FY2023First statedAnnual report
「Guest room satisfaction (rating) Target 4.0 or higher Actual 4.04 Ratings on various OTAs (out of 5.0) Percentage of accommodation plans that take the natural environment into consideration Target 50.0% or higher Actual 43.6%」
As sustainability indicators for the hotel business, the company disclosed actual guest room satisfaction of 4.04 against a target of 4.0 or higher, and an actual percentage of environmentally conscious accommodation plans of 43.6% against a target of 50% or higher.