Productivity and Profit Growth through RPA, BPR and Low-Cost Operations
First written in FY2018. 3 of 5 entries say "Advanced", first in FY2024. Latest entry: 2026-05-12.
69 other companies' latest entry also says "Advanced".
- 2026-05-12AdvancedEarnings
「Core net business profit increased by ¥3,950 million year on year to ¥20,925 million.」
Although the Bank reported higher expenses for property and equipment following the launch of its new core banking system, core net business profit increased and the core OHR improved from 70.09% to 66.58%. - FY2025AdvancedAnnual report
「We will promote the shift from administrative work to sales through reforms to branch-counter operations and the redesign of business processes using AI. We will also seek to improve productivity and accelerate growth strategies aimed at expanding profits, including by rebuilding our human resources portfolio through an increase of 250 sales personnel.」
Measures for operational efficiency and low-cost operations took concrete form in reforms to branch-counter operations, the redesign of business processes using AI, and an increase of 250 sales personnel. - FY2024AdvancedAnnual report
「We will advance the separation of corporate and retail sales functions. At the same time, by separating administrative and sales work, we will significantly increase sales personnel and transform branches into places that more effectively solve customers' problems.」
Measures for operational efficiency and low-cost operations took concrete form in the separation of corporate and retail sales, the separation of administrative and sales work, and the expansion of sales personnel. - FY2019RestatedAnnual report
「We will accelerate operational efficiency, including by making various application procedures paperless, while improving customer convenience. By rationalizing administrative work at branches, we will shift personnel from administrative to sales roles. We will also strengthen customer contact by implementing an efficient branch strategy, and reinforce initiatives to achieve thorough low-cost operations and expand profits.」
Reaffirms paperless processes, rationalization of branch administration, the shift of personnel from administrative to sales roles, and an efficient branch strategy as measures for low-cost operations. - FY2018First statedAnnual report
「As part of work-style reform, we will work to improve productivity by promoting robotic process automation (RPA) and reviewing operations, while promoting employees' work-life balance. We will implement business process re-engineering (BPR) and promote low-cost operations to further strengthen our competitiveness, while emphasizing customer-focused sales.」
Describes measures to promote low-cost operations and improve productivity through RPA, BPR and operational reviews as basic strategies under work-style reform and the 18th Medium-Term Management Plan.