Enhancing Customer Convenience through Personal Plaza Centers and Off-Site ATMs
First written in FY2016. 10 of 11 entries say "Advanced", first in FY2017. Latest entry: FY2026.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
3 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「For staffed branches, in April 2025 the Bank upgraded 3 sub-branches in Saga Prefecture, Inaimichi Sub-Branch, Nakabaru Sub-Branch and Kusuku Sub-Branch, to branches, establishing a new sales structure.」
3 sub-branches were upgraded to branches, resulting in 75 staffed head and branch offices, 28 sub-branches and 61 off-site ATMs at fiscal year-end. - 2026-05-12AdvancedEarnings
「For staffed branches, in April 2025 the Bank upgraded 3 sub-branches in Saga Prefecture, Inaimichi Sub-Branch, Nakabaru Sub-Branch and Kusuku Sub-Branch, to branches, establishing a new sales structure.」
The review of the branch network has been put into practice through the promotion of 3 offices to branches and the temporary relocation associated with the rebuilding of Hakozaki Branch. - FY2025AdvancedAnnual report
「For staffed branches, in March 2025 Yamato-machi Branch and Yamato-machi Branch Kanadate Sub-Branch were relocated and consolidated into the same newly constructed building using the branch-in-branch format. As a result, at the end of the fiscal year the Bank had 72 staffed head and branch offices, 31 sub-branches and 61 unmanned branches, or off-site ATMs.」
Yamato-machi Branch and Kanadate Sub-Branch were relocated and consolidated, resulting in 72 staffed branches, 31 sub-branches and 61 off-site ATMs at fiscal year-end. - FY2024AdvancedAnnual report
「As a result, at the end of the fiscal year the Bank had 72 staffed head and branch offices, 31 sub-branches and 62 unmanned branches, or off-site ATMs.」
The Bank relocated its Tokyo-area office, relocated Nagasaki Branch in preparation for reconstruction, and reopened 1 temporarily closed ATM, updating its channel structure. - FY2023AdvancedAnnual report
「For staffed branches, in June 2022 Kanzaki Branch, Kanzaki Branch Higashisefuri Sub-Branch, Mitagawa Branch and Kanzaki Branch Chiyodamachi Sub-Branch were relocated and consolidated into the same newly constructed building using the branch-in-branch format. In September 2022, Takeo Branch Mimasaka Sub-Branch was consolidated into Takeo Branch using the branch-in-branch format. The Bank also established 3 unmanned branches, or off-site ATMs, and closed 4.」
Branch relocation and consolidation and the establishment and closure of ATMs progressed, resulting in 72 staffed head and branch offices, 31 sub-branches and 65 off-site ATMs at fiscal year-end. - FY2022AdvancedAnnual report
「As a result, at the end of the fiscal year the Bank had 72 staffed head and branch offices, 31 sub-branches and 66 unmanned branches, or off-site ATMs, excluding 1 temporarily closed location.」
The Bank relocated to a branch specializing in individual customers, consolidated multiple branches using the branch-in-branch format, relocated branches into municipal government buildings, and established 3 ATMs and closed 14, updating its channel structure. - FY2021AdvancedAnnual report
「In February 2021, Watanabe-dori Branch was relocated into Fukuoka Branch, and in March 2021, Gofukumachi Branch was relocated into the Head Office Sales Department using the branch-in-branch format. The Bank also established 2 unmanned branches, or off-site ATMs, and closed 11.」
Branch consolidation and the establishment and closure of ATMs progressed, resulting in 72 staffed head and branch offices, 31 sub-branches and 78 off-site ATMs at fiscal year-end. - FY2020AdvancedAnnual report
「For staffed branches, Tosu Branch Asahi Sub-Branch was relocated into Tosu Branch in October 2019, and Kase-machi Branch and Kase-machi Branch Kubota Sub-Branch were relocated into Yoka-machi Branch in November 2019 using the branch-in-branch format.」
The Bank relocated and consolidated staffed branches and established and closed unmanned ATMs, resulting in 72 staffed head and branch offices, 31 sub-branches and 87 off-site ATMs at fiscal year-end. - FY2018AdvancedAnnual report
「In March 2018, Omachi Branch was reclassified as the Omachi Sub-Branch of Kitagata Branch. At the end of the fiscal year, the Bank had 82 staffed head and branch offices, 21 sub-branches and 102 off-site ATMs.」
The Bank reclassified certain branches and updated the composition of head and branch offices, sub-branches and off-site ATMs at the end of the fiscal year. - FY2017AdvancedAnnual report
「As a result, at the end of the fiscal year the Bank had 83 staffed head and branch offices, 20 sub-branches and 106 off-site ATMs.」
The Bank relocated Takeo Branch to a newly constructed building and relocated and consolidated Takeo-Nishi Branch, consolidated and made sub-branches unmanned, installed ATMs supporting cards issued overseas, and established new unmanned ATMs. - FY2016First statedAnnual report
「As at the 5 Personal Plazas opened to date, the Bank accepts deposits and withdrawals, transfers, notifications and various loan applications at counters after 3 p.m. on weekdays and on Saturdays, Sundays and public holidays, working to further enhance customer convenience as an operating base on non-business days.」
The Bank is reorganizing its channels by combining extended business hours, branch consolidation and the establishment of unmanned ATMs, and plans to open 1 Personal Plaza in Fukuoka Prefecture from FY2016 onward.