Preventing employee infections and supporting customers' cash flow
First written in FY2021-Q2. 4 of 6 entries say "Advanced", first in FY2021. Latest entry: FY2024.
17 other companies' latest entry also says "Advanced".
- FY2024AdvancedAnnual report
「To provide more specialized services in response to customers' increasingly sophisticated and diverse needs for overseas expansion, the Group established a local consulting subsidiary in Vietnam, the first such entity established by a regional bank in the Chugoku and Shikoku regions.」
Specific customer-support measures included establishing a local subsidiary in Vietnam, providing manufacturing support services and launching a web-based NISA account-opening service. - FY2023AdvancedAnnual report
「In addition to supporting the cash-flow needs of customers affected by soaring prices and other factors, the Group is focusing on initiatives that contribute to customers' growth and development, including management improvement and business revitalization support to normalize underperforming businesses, and support for business transformation and development of sales channels to address accelerating environmental changes. At the same time, it is advancing structural reforms, including developing the specialist personnel essential to executing these strategies and improving operational efficiency.」
The Group expanded customer support to management improvement and business revitalization, business transformation and sales-channel development, while advancing specialist personnel development and structural reform in parallel. - FY2022AdvancedAnnual report
「In addition to supporting the cash-flow needs of customers affected by COVID-19 and the situation in Ukraine, the Group is focusing on initiatives that contribute to customers' growth and development, including management improvement and business revitalization support to normalize underperforming businesses, and support for business transformation and development of sales channels to address accelerating environmental changes. At the same time, it is advancing structural reforms, including developing the specialist personnel essential to executing these strategies and improving operational efficiency.」
The Group expanded its initiatives from cash-flow support during the pandemic to management improvement, business revitalization, business transformation and sales-channel development support for customers affected by the situation in Ukraine and other factors. - FY2021AdvancedAnnual report
「In addition to supporting customers with their cash-flow needs, the Group is working to resolve their various issues, including restoring sales, supporting core business and structural reform, and ultimately supporting business closures.」
The scope of support expanded from preventing customer infections and supporting their cash-flow needs to restoring sales, business structural reform and support for business closures. - FY2021-Q3RestatedAnnual report
「The Bank Group (the Bank and its consolidated subsidiaries) made responding to the impact of the spread of COVID-19 on local communities and the economy a priority, worked to prevent infections among employees, and exercised its financial intermediation function by supporting customers’ cash flow, among other measures.」
The Group continued to prioritize its response to COVID-19, including preventing infections among employees and supporting customers with their cash-flow needs. - FY2021-Q2First statedAnnual report
「The Bank Group (the Bank and its consolidated subsidiaries) made responding to the impact of the spread of COVID-19 on local communities and the economy a priority, worked to prevent infections among employees, and exercised its financial intermediation function by supporting customers’ cash flow, among other measures.」
The Group has for the first time described in an integrated manner its specific responses to COVID-19, namely preventing infections among employees and supporting customers with their cash-flow needs, as priority measures.