Developing New Customers and Strengthening Relationships with Existing Sales Outlets

「Liquor sales to both independent restaurants and chain restaurants continued to perform steadily, with solid acquisition of new customers.」

「Although the impact of passing manufacturers' price increases through to customers and progress in acquiring customers among independent restaurants kept sales firm,」

「Customer acquisition among independent restaurants progressed and sales remained firm, but higher numbers of locations and delivery personnel added in the previous consolidated fiscal year resulted in higher revenue but lower profit.」

「Sales to restaurants were ¥89,162 million, up 16.6% from the previous consolidated fiscal year, and both the customer count and average spend per customer exceeded the levels of the previous consolidated fiscal year.」

「Sales to restaurants were ¥67,415 million, up 22.2% year on year. New customer acquisitions progressed, mainly among independent restaurants, and the customer count exceeded the level of the same period of the previous year. Average spend per customer exceeded the prior-year level as sales to chain restaurants grew.」

「Sales to restaurants were ¥43,205 million, up 24.4% year on year. New customer acquisitions progressed, mainly among independent restaurants, and the customer count exceeded the level of the same period of the previous year. Average spend per customer also recovered as sales at chain restaurants grew.」

「Sales to restaurants were ¥21,444 million, up 23.4% year on year. New customer acquisitions progressed, mainly among independent restaurants, and the customer count exceeded the level of the same period of the previous year. Average spend per customer also recovered as sales at chain restaurants grew.」

「Sales to business customers were ¥55,175 million, up 62.6% year on year. In addition to the market recovery, revisions to alcoholic beverage prices since October of the previous year resulted in customer counts and average spend per customer both significantly exceeding the levels of the same period of the previous year.」

「There was also an increase in provisional demand ahead of manufacturers' price increases for alcoholic beverages from 1 October, and both the customer count and average spend per customer exceeded the levels of the same period of the previous year.」

「Sales to business customers were ¥17,375 million, up 99.1% year on year. Following the lifting of the restrictions on economic activity imposed by the state of emergency and priority preventive measures related to COVID-19, restaurants serving alcoholic beverages and other establishments returned to normal operations, resulting in a substantial increase in order volumes from the Group. Demand for drinking out, including at beer gardens, also increased due in part to an earlier-than-usual end to the rainy season and extremely hot weather, and both the customer count and average spend per customer exceeded the levels of the same period of the previous year.」

「In sales to business customers, the company worked to retain existing customers and acquire new ones. In household sales, it continued opening new stores and improving the convenience of its website to expand customer touchpoints.」

「Sales from the delivery business were ¥10,686 million, up 5.4% year on year. Delivery demand remained firm amid the COVID-19 pandemic, supported by increased working from home and fewer opportunities to eat out. The increase in drinking at home while watching the Olympics in August and growth in new members due in part to television commercials also had an effect. Although the customer count exceeded that of the same period of the previous year, the average spend per customer fell as the number of items purchased per customer declined.」

「Sales from the delivery business were ¥19,545 million, up 21.9% from the previous consolidated fiscal year. As demand for household consumption increased amid measures to prevent the spread of COVID-19, the company expanded awareness of and encouraged use of its home delivery service through flyers and online communications, while working to secure delivery capacity. As a result, the customer count exceeded that of the previous consolidated fiscal year.」

「Sales from the delivery business were ¥14,893 million, up 21.0% year on year. Against a backdrop of increased household consumption resulting from measures to prevent the spread of COVID-19, demand for drinking at home remained firm through year-end as people refrained from going out and returning to their hometowns. The company actively strengthened its in-house delivery system, resulting in a customer count above that of the same period of the previous year.」

「Sales from the delivery business were ¥10,135 million, up 23.4% year on year. While demand for drinking at home and staying at home, supported by measures to prevent the spread of COVID-19, remained firm, household consumption in the Tokyo metropolitan area increased as more people refrained from returning to their hometowns during the Obon period. By actively securing delivery capacity, the company increased its customer count from the same period of the previous year.」

「The company pursued various initiatives, including developing new customers, strengthening relationships with existing sales partners, opening new stores and enhancing its website.」

「The number of customers has remained above the level of the same period of the previous year, up 3.9% from the previous consolidated fiscal year, due in part to an increase in new customer acquisitions.」

「The company pursued various initiatives, including developing new customers, strengthening relationships with existing sales partners, opening and renovating stores, and enhancing its website.」