Establish the service-provision business as the second pillar
First written in FY2017. 15 of 31 entries say "Advanced", first in FY2018-Q2. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「As a result, revenue from this business increased 1.0% year on year to ¥1,208 million. Although expenses increased due mainly to higher property costs associated with relocating Curves stores and higher personnel expenses following the conversion of staff to permanent employees, operating profit rose 0.2% to ¥169 million, maintaining the previous fiscal year's level.」
The service business posted higher revenue, and operating profit increased 0.2% year on year, maintaining the previous fiscal year's level despite factors driving up expenses. - FY2026-H1Service business profit declined despite Curves driving growth amid lower salon revenueAnnual report
「As a result, revenue from this business declined slightly to ¥602 million, down 0.9% from the same period of the previous year, while operating profit fell to ¥84 million, down 4.7%, due mainly to higher property expenses associated with relocating Curves stores.」
The service business posted a 0.9% decline in revenue and a 4.7% decline in profit. Curves secured revenue growth, but lower salon revenue and higher property expenses associated with relocating Curves stores weighed on results. - FY2025Profit growth driven by Curves despite lower salon revenueAnnual report
「As a result, revenue from this business was ¥1,196 million, down 2.4% year on year, reflecting the impact of store closures, but growth in the Curves business drove operating profit to ¥169 million, up 1.1% from the same period of the previous year.」
Revenue from the service business fell 2.4% due to store closures, while operating profit increased 1.1% on growth in the Curves business. - FY2025-H1AdvancedAnnual report
「As a result, sales in this business were ¥607 million, down 1.1% year on year due to the impact of store closures, while operating profit was ¥88 million, up 13.1% year on year, driven by the growth of the Curves business.」
The services business posted lower sales due to the impact of store closures, while operating profit increased 13.1% year on year, driven by the Curves business. - FY2024AdvancedAnnual report
「As a result, sales in this business were ¥1,226 million, up 3.0% from the previous fiscal year, while operating profit was ¥167 million, up 35.1%, supported by the strong performance of the Curves business and improved performance from closing unprofitable stores in the relaxation salon business.」
The services business posted a 3.0% increase in sales and a 35.1% increase in operating profit from the previous fiscal year, and its recovery as a business pillar after merchandise sales progressed. - FY2024-Q3AdvancedAnnual report
「As a result, cumulative sales in this business for the current fiscal year were ¥918 million, up 2.3% year on year, while operating profit was ¥112 million, up 16.5%, driven by the Curves business.」
The services business posted a 2.3% increase in sales and a 16.5% increase in operating profit, and its recovery as a business pillar after merchandise sales continues. - FY2024-Q2AdvancedAnnual report
「As a result, sales in this business were ¥614 million, up 2.1% year on year, while operating profit was ¥78 million, up 21.9%.」
The company-operated services business posted a 2.1% year-on-year increase in sales and a 21.9% increase in operating profit, and its recovery as the second business pillar continues. - FY2024-Q1AdvancedAnnual report
「As a result, sales in this business were ¥300 million, up 1.4% year on year, while operating profit was ¥37 million, up 14.0%.」
The company-operated services business posted a 1.4% year-on-year increase in sales and a 14.0% increase in operating profit, and its recovery as the second pillar of the services business continued. - FY2023AdvancedAnnual report
「As a result, sales in this business were ¥1,190 million, up 4.3% from the previous fiscal year, while operating profit was ¥124 million, up 36.0%, partly due to the lower cost-of-sales ratio accompanying the increase in sales.」
The services business posted a 4.3% year-on-year increase in sales and a 36.0% increase in operating profit, and the recovery in performance toward becoming the second business pillar progressed. - FY2023-Q3AdvancedAnnual report
「As a result, cumulative sales in this business for the current fiscal year were ¥897 million, up 4.9% year on year, while operating profit was ¥96 million, up 37.1%.」
Cumulative sales in the services business increased 4.9%, while operating profit increased 37.1% year on year, as the recovery in performance toward becoming the second business pillar continued. - FY2023-Q2AdvancedAnnual report
「As a result, sales in this business were ¥601 million, up 8.0% year on year, while operating profit was ¥64 million, compared with ¥32 million in the same period of the previous year, doubling year on year, partly due to the lower cost-of-sales ratio resulting from a staff shortage.」
The services business posted an 8.0% year-on-year increase in sales, while operating profit doubled from ¥32 million to ¥64 million. - FY2023-Q1AdvancedAnnual report
「As a result, sales in this business were ¥296 million, up 10.0% year on year, while operating profit was ¥32 million, up 89.9%, partly due to the lower cost-of-sales ratio resulting from a staff shortage.」
The services business posted a 10.0% year-on-year increase in sales and an 89.9% increase in operating profit. The relaxation salon and Curves businesses are continuing to recover. - FY2022AdvancedAnnual report
「As a result, sales in this business were ¥1,141 million, up 23.3% from the previous fiscal year, while operating profit was ¥91 million, compared with an operating loss of ¥59 million in the previous fiscal year, partly due to the lower cost-of-sales ratio accompanying the increase in sales.」
The services business moved from an operating loss in the previous fiscal year to operating profit, with sales up 23.3% and operating profit of ¥91 million. - FY2022-Q3AdvancedAnnual report
「In the Curves business, membership increased from October onward due to the effects of various campaigns, including TV commercials by the franchisor Curves Japan, as well as efforts to curb cancellations that have continued since the beginning of the fiscal year. We also worked to strengthen merchandise sales. As a result, sales in this business were ¥855 million, up 26.2% year on year, while operating profit was ¥70 million, compared with an operating loss of ¥39 million in the same period of the previous year.」
Membership increased due to TV commercials, campaigns, efforts to curb cancellations and stronger merchandise sales from October onward, and the services business moved from an operating loss in the same period of the previous year to operating profit. - FY2022-Q2AdvancedAnnual report
「As a result, sales in this business were ¥557 million, up 40.6% year on year, while operating profit was ¥32 million, compared with an operating loss of ¥38 million in the same period of the previous year.」
The services business posted a 40.6% year-on-year increase in sales and moved from an operating loss of ¥38 million in the same period of the previous year to operating profit of ¥32 million. - FY2022-Q1AdvancedAnnual report
「As a result, sales in this business were ¥269 million, up 105.2% year on year, while operating profit was ¥17 million, compared with an operating loss of ¥26 million in the same period of the previous year.」
The company-operated services business moved from an operating loss in the same period of the previous year to operating profit of ¥17 million, while sales increased 105.2% year on year. These results include the rebound from the closure of all stores in the same period of the previous year. - FY2021Full-year lower sales and operating loss in the services businessAnnual report
「As a result, sales in this business were ¥926 million, down 29.3% year on year, while operating loss was ¥59 million, compared with operating profit of ¥57 million in the previous fiscal year.」
The company-operated services business posted lower sales for the full year and moved from operating profit in the previous fiscal year to an operating loss. - FY2021-Q3Continued lower sales and operating loss in the services businessAnnual report
「As a result, sales in this business were ¥677 million, down 33.6% year on year, while operating loss was ¥39 million, compared with operating profit of ¥70 million in the same period of the previous year.」
The company-operated services business posted a 33.6% year-on-year decline in sales and moved from operating profit in the same period of the previous year to an operating loss. - FY2021-Q2First-half lower sales and operating loss in the services businessAnnual report
「As a result, sales in this business were ¥396 million, down 43.4% year on year. Although fixed costs such as staff personnel expenses and store rent, which are recorded as costs in this business, were recorded as extraordinary losses, the decline in sales was substantial, resulting in an operating loss of ¥38 million, compared with operating profit of ¥60 million in the same period of the previous year.」
The services business posted a 43.4% year-on-year decline in sales and moved from operating profit in the same period of the previous year to an operating loss. - FY2021-Q1The services business moves into an operating loss due to infectious diseaseAnnual report
「As a result, sales in this business were ¥131 million, down 62.2% year on year, while operating loss was ¥26 million, compared with operating profit of ¥30 million in the same period of the previous year.」
Sales in the services business declined 62.2% year on year, and it moved from operating profit in the same period of the previous year to an operating loss. - FY2020Full-year lower sales and profit in the services businessAnnual report
「As a result, sales in this business were ¥1,309 million, down 10.6% year on year, while operating profit was ¥57 million, down 47.5%.」
For the full year, the services business posted a 10.6% decline in sales and a 47.5% decline in operating profit, making the lower-sales, lower-profit trend clear. - FY2020-Q3Continued lower sales and profit in the services businessAnnual report
「As a result, sales in this business were ¥1,021 million, down 8.8% year on year, while operating profit was ¥70 million, down 18.9%.」
Sales in the services business declined 8.8% year on year and operating profit declined 18.9%, with lower sales and profit continuing. - FY2020-Q2Lower sales and profit in the services businessAnnual report
「As a result, sales in this business were ¥701 million, down 8.2% year on year, while operating profit was ¥60 million, down 13.9%.」
The services business posted lower sales and operating profit than in the same period of the previous year, changing from lower sales but higher profit to lower sales and profit. - FY2020-Q1Profit growth despite lower sales in the services businessAnnual report
「As a result, sales in this business were ¥347 million, down 6.9% year on year, while operating profit was ¥30 million, up 12.2%.」
The services business posted a 6.9% year-on-year decline in sales, while operating profit increased 12.2%, resulting in lower sales but higher profit. - FY2019Overall profit growth and divergence in progress by businessAnnual report
「As a result, sales in this business were ¥1,464 million, down 5.8% year on year, while operating profit was ¥109 million, up 60.2%.」
The services business posted lower sales, while operating profit increased 60.2% year on year. Progress diverged between the relaxation salon and Curves businesses. - FY2019-Q3Continued divergence in progress within the services businessAnnual report
「The relaxation salon business has been closing unprofitable stores as part of its operational improvement efforts, and the number of stores declined by 6 from the end of the same period of the previous year. Consequently, sales fell 12.6% year on year. However, measures including limited-time menus and improvements to the store environment helped average spend per customer recover at existing stores, resulting in higher sales and customer traffic, as well as higher profit across all stores. Meanwhile, the Curves business is working to strengthen existing stores while developing the 2 stores opened in the previous fiscal year and strengthening staff training. Although membership at existing stores was relatively sluggish, sales increased 2.2% year on year due to the new-store effect and contributions from merchandise sales.」
The relaxation salon business posted lower sales overall, but average spend per customer, sales, customer traffic and profit at existing stores improved. Curves posted higher sales due to the new-store effect and merchandise sales, and progress continued to diverge within the services business. - FY2019-Q2Continued divergence in progress within the services businessAnnual report
「The relaxation salon business has continued working to improve operations. As 2 stores were closed, the number of stores declined by 6 from the same period of the previous year. Consequently, sales fell 13.2% year on year. However, while strengthening salon staff skills at existing stores, we worked to improve the store environment, resulting in higher sales and customer traffic on an existing-store basis and improved profitability. Meanwhile, the Curves business is working to strengthen existing stores while focusing on developing the 2 stores opened in the previous fiscal year. Membership temporarily declined, but as a result of measures to capitalize on the new-store effect and increase membership, it rose by approximately 200 from the beginning of the fiscal year, and sales increased 3.6% year on year.」
Within the services business, the relaxation salon business posted an overall 13.2% decline in sales, while sales, customer traffic and profitability at existing stores improved. Curves increased membership by approximately 200 and sales by 3.6%, among other developments, and progress continued to diverge within the business. - FY2019-Q1Continued divergence in progress within the services businessAnnual report
「In the relaxation salon business, we have continued closing unprofitable stores to improve operations. As the number of stores declined by 6 from the same period of the previous year, sales fell 12.6% year on year and total customer traffic also declined. However, we worked to strengthen salon staff skills and improve the store environment, resulting in higher sales and total customer traffic at existing stores. In the Curves business, membership increased at existing stores as a result of membership acquisition campaigns, in addition to the contribution from the 2 stores opened in the previous fiscal year, and sales increased 3.5% year on year.」
Within the services business, the relaxation salon business posted lower sales due to the decline in the number of stores, while sales and total customer traffic increased on an existing-store basis. Curves posted higher sales through the contribution of 2 stores and membership acquisition campaigns. - FY2018-Q3Diverging progress within the services businessAnnual report
「In the relaxation salon business, we have been working to improve operations. As we close unprofitable stores and review our service menus, customer traffic at existing stores has begun to recover. However, sales declined 6.4% year on year, due in part to the number of stores declining by 3 from the same period of the previous year. In the Curves business, the new store opened in July has been performing smoothly, broadly in line with the plan. Although sales at existing stores faced some difficulties, sales increased 2.2% year on year through measures including stronger merchandise sales.」
Within the services business, the relaxation salon business posted lower sales, while Curves posted higher sales through new stores and stronger merchandise sales, resulting in diverging progress between the businesses. - FY2018-Q2AdvancedAnnual report
「In the Curves business, membership increased steadily, led by a new store opened in July, the first opening in approximately 4 years, with membership at the end of the quarter increasing by slightly more than 200 from the same period a year earlier. Sales rose 1.8% year on year.」
Curves, one of the services businesses, opened its first new store in approximately 4 years and reported specific increases in membership and sales. - FY2017First statedAnnual report
「We will seek to expand sales in the services business, centered on the relaxation salon business and Curves franchise operations, and establish it as the second core business of our company.」
The company has for the first time explicitly stated its goal of establishing the services business centered on the relaxation salon and Curves businesses as its second business pillar after merchandise sales.