Building an operating structure through business process, digital, and resource innovation
First written in FY2018. 4 of 5 entries say "Advanced", first in FY2019. Latest entry: FY2022.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- FY2022AdvancedAnnual report
「The consolidated OHR fell 3.5 percentage points from the previous consolidated fiscal year to 64.2%, mainly because expenses declined as a result of operational innovation and other factors.」
The disclosure states that the benefits of business innovation led to lower expenses and an improved OHR, quantifying the results of the operating structure. - FY2021AdvancedAnnual report
「Under the Medium-Term Management Plan Hishō 2023, we will further accelerate our business innovation initiatives by radically reviewing operations and using digital technology to minimize back-office work, then reallocating the resulting human resources to highly productive and specialized businesses such as consulting.」
Business innovation has been given concrete form through minimizing back-office work, using digital technology, and reallocating human resources to consulting operations. - FY2020AdvancedAnnual report
「Under the Medium-Term Management Plan Hishō 2023, we will further accelerate our business innovation initiatives by radically reviewing operations and using digital technology to minimize back-office work, then reallocating the resulting human resources to highly productive and specialized businesses such as consulting.」
Existing initiatives centered on the Business Innovation Office have been expanded under the new medium-term plan to minimize back-office work and reallocate human resources to consulting operations. - FY2019AdvancedAnnual report
「The Nishi-Nippon City Bank, Ltd. established the Business Innovation Office as a specialized unit within the Corporate Planning Department in January 2018 and put in place a structure for promoting business innovation across the bank.」
The Business Innovation Office was established, creating a concrete structure for promoting business process, digital, and resource innovation across the bank. - FY2018First statedAnnual report
「For the newly launched Business Innovation initiative, we will build an efficient and highly productive operating structure around three pillars: Business Process Innovation, which aims to streamline business processes; Digital Innovation, which aims to eliminate paper-based processes through ICT; and Resource Innovation, which aims to optimize personnel and branch and ATM channels.」
The initiative newly launched in fiscal 2018 was explicitly defined around three pillars: simplifying business processes, going paperless through ICT, and optimizing personnel, branches, and ATM channels.