Decline in demand for multilingual support due to fewer visitors to Japan
First written in FY2021-Q3. 10 of 20 entries say "Restated". Latest entry: 2026-11-13.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「Demand for multilingual support, a major service in this segment, has continued to trend upward during the consolidated fiscal year as the number of foreign visitors to Japan increased, with inbound-related business including higher call volumes and more inquiries for new projects. However, as its scale is still developing compared with Japanese-language projects, which generate greater sales and profit, we will continue our sales activities to increase the number of projects.」
Call volumes and inquiries for new inbound-related projects have continued to increase, but it has been explained that the scale remains in the development stage compared with Japanese-language projects. - FY2026-H1RestatedAnnual report
「Demand for multilingual support, a major service in this segment, has continued to trend upward during the interim consolidated accounting period as the number of foreign visitors to Japan increased, with inbound-related business including higher call volumes and more inquiries for new projects. However, as its scale is still developing compared with Japanese-language projects, which generate greater sales and profit, we will continue our sales activities to increase the number of projects.」
As the number of foreign visitors to Japan increased, call volumes and inquiries for new projects in the multilingual field continued to rise. However, its scale compared with Japanese-language projects is still said to be in the development stage. - FY2025-H1MitigatedAnnual report
「Orders and call volumes for multilingual-related work have continued to increase steadily in line with the growth in inbound demand, and stable growth is expected to continue.」
Orders and call volumes in the multilingual field have continued to increase in line with the growth in inbound demand. However, a full-scale increase in demand in the BtoB market and a tangible contribution to performance are still said to be in progress. - FY2024MitigatedAnnual report
「Foreign visitors to Japan have returned to pre-pandemic levels, and demand for multilingual support in actual demand is also showing signs of recovery. However, because our business model does not involve direct billing of end users, we recognize that the contribution to segment performance is limited.」
It was explained that foreign visitors to Japan had returned to pre-pandemic levels and that demand for multilingual support was also recovering. However, the contribution to segment performance was said to be limited because end users are not billed directly. - FY2024-Q3MitigatedAnnual report
「Foreign visitors to Japan are now returning to pre-pandemic levels, and demand for multilingual support in actual demand is also showing signs of recovery. However, because our business model does not involve direct billing of end users, we recognize that the contribution to segment performance is limited.」
Foreign visitors to Japan and actual demand for multilingual support are recovering, easing the risk of declining demand. However, it has been explained that the recovery's contribution to segment performance is limited because end users are not billed directly. - FY2024-Q2MitigatedAnnual report
「Foreign visitors to Japan are now returning to pre-pandemic levels, and demand for multilingual support in actual demand is also showing signs of recovery. However, we recognize that the segment's contribution to performance remains a matter for the future.」
As foreign visitors to Japan were returning to pre-pandemic levels and demand for multilingual support was also said to be recovering, the risk of declining demand eased. However, a contribution to performance remains a matter for the future. - FY2024-Q1RestatedAnnual report
「Demand for multilingual support, which had remained sluggish for a long time since the COVID-19 pandemic, has entered a gradual recovery trend in inbound-related business, including an increase in call volumes and inquiries for new projects, as the number of foreign visitors to Japan increased during the first quarter of the consolidated cumulative period. However, we recognize that a full-scale increase in inbound-related demand in the BtoB market and a tangible contribution to performance remain matters for the future.」
As the number of foreign visitors to Japan increased, call volumes and inquiries for new projects entered a recovery trend, but a full-scale increase in demand and a tangible contribution to performance remain matters for the future. - FY2023MitigatedAnnual report
「As the number of foreign visitors to Japan increased, inbound-related business, including call volumes and inquiries for new projects, entered a gradual recovery trend during the consolidated fiscal year. However, we recognize that a full-scale increase in demand and a tangible contribution to performance remain matters for the future.」
The increase in foreign visitors to Japan, call volumes and inquiries for new projects indicates that the risk of sluggish demand has eased further. However, demand has not yet increased in earnest. - FY2023-Q3MitigatedAnnual report
「Demand for multilingual support, which had remained sluggish for a long time since the COVID-19 pandemic, has begun to show a gradual recovery in inbound-related business, including an increase in call volumes and inquiries for new projects, as foreign visitors to Japan have shown signs of bottoming out due to the government's easing of entry restrictions and other measures. However, demand has not yet increased in earnest.」
Due to the government's easing of entry restrictions and other measures, foreign visitors to Japan and demand for multilingual support changed from the previous state of stagnation with no signs of recovery to signs of bottoming out and a gradual recovery trend. However, demand has not yet increased in earnest. - FY2023-Q2MitigatedAnnual report
「Although inbound demand affected by the COVID-19 pandemic showed signs of bottoming out due to the government's easing of entry restrictions and other measures, it remains stagnant. As a result, orders for multilingual-related work in the Multilingual CRM business have not returned to pre-pandemic levels, and the situation remains uncertain.」
Inbound demand showed signs of bottoming out due to the government's easing of entry restrictions and other measures, marking a change from the previous state of there being no signs of an increase. However, demand for multilingual support remains sluggish. - FY2023-Q1RestatedAnnual report
「There are still no signs of a recovery in the number of foreign visitors to Japan, and demand for multilingual support remains sluggish.」
The disclosure continues to describe a situation in which the number of foreign visitors to Japan and demand for multilingual support have not recovered. - FY2022RestatedAnnual report
「For the consolidated fiscal year, demand for multilingual support remained sluggish as a result of the decline in foreign visitors to Japan.」
The full-year results also confirmed sluggish demand for multilingual support due to the decline in foreign visitors to Japan. - FY2022-Q3RestatedAnnual report
「During the nine-month period ended [third quarter], the impact of travel restrictions imposed by countries around the world continued, with no signs of an increase in foreign tourists visiting Japan and demand for multilingual support remaining sluggish.」
The disclosure continues to describe conditions in which travel restrictions remain in place and foreign tourists visiting Japan and demand for multilingual support have not recovered. - FY2022-Q2RestatedAnnual report
「The impact of travel restrictions imposed by countries around the world remains significant, with no signs of an increase in foreign tourists visiting Japan and demand for multilingual support remaining sluggish.」
The disclosure continues to describe conditions in which there are no signs of a recovery in foreign tourists visiting Japan and demand for multilingual support remains sluggish. - FY2022-Q1RestatedAnnual report
「Because of travel restrictions imposed by countries around the world, there are still no signs of an increase in foreign tourists visiting Japan, and demand for multilingual support remains sluggish.」
The disclosure continues to describe conditions in which there are no signs of a recovery in foreign tourists visiting Japan and demand for multilingual support remains sluggish. - FY2021WorsenedAnnual report
「For the fiscal year, demand for multilingual support services stagnated as a result of the decline in foreign tourists visiting Japan.」
The decline in demand for multilingual support due to fewer visitors to Japan, which was apparent during the quarter, was confirmed as a full-year downturn. Meanwhile, revenue and profit were secured through an increase in projects focused mainly on Japanese. - FY2021-Q3First statedAnnual report
「New demand has emerged, including demand for first-contact reception as companies promote telework, COVID-19-related support services, and outsourced support services accompanying increased demand for online shopping due to changes in lifestyles. As a result, inquiries for projects focused mainly on Japanese have become more prominent.」
While demand for conventional multilingual support has declined due to fewer foreign tourists visiting Japan, new projects focused mainly on Japanese have emerged.