Impact of COVID-19 on Business and Performance
First written in FY2021-Q3. 9 of 14 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2020: 119 of 169 companies on the "Worse" side.
41 other companies' latest entry also says "Dropped".
- FY2024DroppedAnnual report
「Inbound demand in Japan affected by COVID-19 is recovering rapidly, but the pace of recovery in support needs, which fell sharply during the pandemic, has not kept up. Although orders and inbound call volumes for multilingual services in the multilingual CRM business are trending upward, conditions remain uncertain.」
The standalone risk disclosure concerning the effects of COVID-19, which continued in the quarterly reports, is not presented as a separate item in the list of business and other risks for the current fiscal year. The effects themselves are addressed in the discussion of operating results as a recovery in inbound demand and a delay in the recovery of support demand. - FY2024-Q3RestatedAnnual report
「During the nine-month period ended [third quarter], there were no new business or other risks, nor any material changes to the business or other risks described in the annual securities report for the previous fiscal year. The impact of the spread of COVID-19 during the nine-month period ended [third quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Group's financial condition, operating results and other matters.」
While stating that there were no new risks or material changes, the disclosure continues to describe the possibility that future developments relating to COVID-19 may affect operating performance. - FY2024-Q2RestatedAnnual report
「During the six-month period ended [second quarter], there were no new business or other risks, nor any material changes to the business or other risks described in the annual securities report for the previous fiscal year. The impact of the spread of COVID-19 during the six-month period ended [second quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
While stating that there were no new risks or material changes, the disclosure continues to describe the possibility that future developments relating to COVID-19 may affect operating performance. No figure is provided for the risk, and the cited passage does not indicate that it has materialised. - FY2024-Q1RestatedAnnual report
「The impact of COVID-19 during the three-month period ended [first quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2023MitigatedAnnual report
「The Group gives top priority to instructions and requests from government agencies, preventing the spread of infection and ensuring employee safety. With clients' understanding, it has introduced telework and coordinated with affiliated call-centre companies and each operating location to maintain contact-centre operations while working to prevent and control infection. The Group currently judges that the impact on its business activities is limited.」
The Company continues its measures in response to the infectious disease and judges that the current impact on business activities is limited. However, the possibility of future effects depending on the course of the outbreak remains. - FY2023-Q3RestatedAnnual report
「The impact of the spread of COVID-19 during the nine-month period ended [third quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Group's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2023-Q2RestatedAnnual report
「The impact of the spread of COVID-19 during the six-month period ended [second quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2023-Q1RestatedAnnual report
「The impact of COVID-19 during the three-month period ended [first quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2022MaterialisedAnnual report
「In the fiscal year ended March 2022, restrictions on the movement of people in Japan following the declaration of a state of emergency in Tokyo during the first half caused inbound calls for multilingual projects serving inbound visitors to Japan and inquiry-centre projects for airline passengers in the multilingual CRM business to remain sluggish from the previous fiscal year. The TEPCO Group's door-to-door sales project in the sales outsourcing business was also affected by restrictions on activities and other factors.」
The decline in inbound calls for multilingual projects and restrictions on activities in door-to-door sales projects caused by the infectious disease actually occurred during the consolidated fiscal year. - FY2022-Q3RestatedAnnual report
「The impact of the spread of COVID-19 during the nine-month period ended [third quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Group's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2022-Q2RestatedAnnual report
「The impact of the spread of COVID-19 during the six-month period ended [second quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The Company reconfirms that the effects of COVID-19 are continuing and that future developments may affect operating performance. - FY2022-Q1RestatedAnnual report
「The impact of the spread of COVID-19 during the three-month period ended [first quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The Company reconfirms that the effects of the infectious disease are continuing and that future developments may affect operating performance. - FY2021MaterialisedAnnual report
「In the fiscal year ended March 2021, restrictions on the movement of people in Japan resulting from entry restrictions and declarations of a state of emergency caused a sharp decline in inbound calls for multilingual projects serving inbound visitors to Japan and inquiry-centre projects for airline passengers in the multilingual CRM business. In the sales outsourcing business, the TEPCO Group's door-to-door sales project was also affected, including a suspension of activities from April through June 2020.」
The annual results explicitly state that the sharp decline in inbound calls and the suspension of door-to-door sales caused by COVID-19 actually occurred, demonstrating that the risk materialised. - FY2021-Q3First statedAnnual report
「The impact of the spread of COVID-19 during the nine-month period ended [third quarter] is described in “2. Management’s Discussion and Analysis of Financial Condition, Operating Results and Cash Flows, (1) Operating Results.” Depending on developments going forward, it may affect the Company's financial condition, operating results and other matters.」
The effects of the infectious disease have already materialised as sluggish orders and suspension of core operations, and the possibility of additional effects depending on future developments is also identified as a risk.