Response to a Malfunction in a Fire and Emergency Communications Dispatch System and Product Warranty Obligations
First written in FY2016. 3 of 4 entries say "Mitigated", first in FY2017-Q2. Latest entry: FY2017.
The whole theme swung hardest in 2019: 6 of 30 companies on the "Worse" side.
18 other companies' latest entry also says "Mitigated".
- FY2017MitigatedAnnual report
「The fire and emergency communications dispatch system was delivered in June 2017 as one newly ordered project. For the fire and emergency communications dispatch system on which post-delivery support work had continued, the work planned under the product warranty provision has been completed, and the system is operating stably.」
The company confirmed the completion of work under the product warranty provision for the existing system and its stable operation, and also delivered one newly ordered system. - FY2017-Q3MitigatedAnnual report
「For the fire and emergency communications dispatch system, for which post-delivery support work had continued, the work planned under the product warranty provision has been completed. The delivered fire and emergency communications dispatch systems are operating stably, and we are providing maintenance services and building one newly ordered system.」
The work planned under the product warranty provision has been completed, and operations have shifted to the stable operation of delivered systems and the construction of a new project. - FY2017-Q2MitigatedAnnual report
「For the fire and emergency communications dispatch system, the work planned under the product warranty provision has been completed. The systems already delivered are operating stably, and we are providing maintenance services and building one newly ordered system.」
The defect-related work planned under the product warranty provision has been completed, and the delivered systems are operating stably, indicating progress in addressing the risks that had already arisen. - FY2016MaterialisedAnnual report
「For the fire and emergency communications dispatch system project, we recognised a ¥119 million provision for product warranties in the previous fiscal year for on-site support and defect-related work expected to arise after delivery during the current fiscal year. However, additional work arose, and ¥12 million was added to manufacturing costs. As defect-related work is expected to continue at the end of the current fiscal year, we recognised a ¥4 million provision for product warranties.」
Defect-related work and additional work actually arose and were quantified as a product warranty provision and additional manufacturing costs.