Development of the Customer Review App
First written in FY2025-H1. 7 of 9 entries say "Advanced", first in 2026-03-12. Latest entry: FY2027-H1.
No other company in this theme has enough history to compare yet.
- FY2027-H1AdvancedAnnual report
「From July this year, we began providing the review app to major retailers in 7 Southeast Asian countries, enabling consistent handling of customer reviews both online and offline.」
Regarding the customer review app, the initiative has progressed from the development planning and promotion stage to the concrete rollout stage, with provision to major retailers in 7 Southeast Asian countries having begun. - FY2026AdvancedAnnual report
「To maximize the effectiveness of implementation in new overseas markets outside the countries where the product is currently deployed and in Japan, the company promoted development of a “Customer Review App,” a function that can be added to existing member apps operated by retail stores and enables direct collection of product ratings from customers visiting stores.」
For the Customer Review App, the company progressed from the stage of planning or anticipating the start of development to promoting development aimed at maximizing implementation benefits and expanding deployment in Japan and overseas. - FY2026-H1SoftenedAnnual report
「The company plans to develop a “Customer Review App” that can be added to existing member apps operated by retail stores.」
The wording has changed from “plans to begin development shortly” last time to “plans to develop” this time, with no development start date indicated. - FY2025-H1First statedAnnual report
「To maximize the effectiveness of Store Star, the company plans to begin development shortly of a “Customer Review App” that will enable it to obtain direct product ratings from customers visiting stores and can be added to existing member apps operated by retail stores.」
The company has indicated for the first time that it plans to begin development shortly of a Customer Review App that can be added to existing member apps operated by retail stores, with the aim of maximizing the effectiveness of Store Star.