Improving retention rates and average length of service in the sales outsourcing business
First written in FY2018. 3 of 7 entries say "Restated". Latest entry: 2026-08-14.
No other company in this theme has enough history to compare yet.
- 2026-08-14AdvancedEarnings presentation
「The number of people leaving the Company is also lower than expected.」
In addition to progress in hiring, the Company indicated that departures were lower than expected, demonstrating conditions related to retention. - FY2026AdvancedAnnual report
「Average length of service (years) 4.7 4.4 5.1 6.0 (target)」
Average length of service increased from 4.4 years in February 2025 to 5.1 years in February 2026. The Company has disclosed numerical progress toward the target of 6.0 years for the fiscal year ending February 2029. - 2026-05-27AdvancedEarnings presentation
「Regarding recruitment costs, mass hiring is expensive. However, by revamping the Human Resources Department as the Human Capital Development Department and strengthening onboarding and retention mechanisms to reduce turnover, we intend to control both the number of hires and costs.」
The Company made concrete measures to reduce turnover through the reorganization as the Human Capital Development Department, onboarding and retention mechanisms. - FY2022RestatedAnnual report
「The Group has adopted an evaluation system under which employees can receive pay rises, promotions and performance-based pay according to internal standards, regardless of tenure, experience or age, so that their efforts are fairly reflected and motivation is increased. To improve average length of service, we will also work to enhance various training programmes, improve the workplace environment and enhance employee benefits.」
The Company continues its policy of improving average length of service in the sales agency business through its evaluation system, training, workplace environment and employee benefits. - FY2021RestatedAnnual report
「The Group has adopted an evaluation system under which employees can receive pay rises, promotions and performance-based pay according to internal standards, regardless of tenure, experience or age, so that their efforts are fairly reflected and motivation is increased. To improve average length of service, we will also work to enhance various training programmes, improve the workplace environment and enhance employee benefits.」
The Company has reiterated its policy of improving average length of service in the sales agency business through its evaluation system, training, workplace environment and employee benefits. - FY2020RestatedAnnual report
「The Group has adopted an evaluation system under which employees can receive pay rises, promotions and performance-based pay according to internal standards, regardless of tenure, experience or age, so that their efforts are fairly reflected and motivation is increased. To improve average length of service, we will also work to enhance various training programmes, improve the workplace environment and enhance employee benefits.」
The Company continues to disclose its policy of using its evaluation system, training, workplace environment and employee benefits to improve average length of service in the sales agency business. - FY2018First statedAnnual report
「To improve average length of service, we will enhance training programs and improve the work environment and employee benefits.」
The shorter average length of service in the sales outsourcing business than in the media business and administrative functions is identified as an issue.