Development of In-House Products and Exploration of Proprietary Businesses

「During the consolidated fiscal year, our research and development-focused organization pursued R&D activities, including verifying the feasibility of a development process for introducing AI-driven development, a method that positions the use of generative AI as a premise throughout each stage of system development; improving our generative AI services, including AI General Affairs, to improve operational efficiency; planning and developing new services; implementing generative AI functions in each of our products and improving their accuracy; and conducting verification aimed at rolling out NeuroChain, an innovative AI solution offered by our business partner, in the Japanese market.」

「Through applied research using generative AI, we developed two new generative AI services, AI General Affairs, a chatbot using our company regulations as its knowledge base, and AI Engineer, a system that automatically generates source code from screen and design-document images, among other inputs, and began using them internally.」

「To address customers' needs for generative AI and digital transformation, we entered into a business partnership for the domestic sale of NeuroChain and NeuroCodie, developed by SYSCOM, and further strengthened our initiatives involving AI solutions.」

「We released everymo (Everymo), a motion-capture app that can be used to produce 3D computer-graphics content, including VR apps and metaverse content.」

「We released OMFLOW, a new solution promoting the digital transformation of back-office operations, and worked to implement it for customers. For Hotel Receivables Meister, a receivables management system for hotels and inns, we worked to use sales agencies in addition to our conventional direct-sales model to expand distribution channels.」

「For the receivables management system for hotels and inns, we worked to expand distribution channels by using sales agencies in addition to our conventional direct-sales model.」

「We were registered as an IT implementation support provider for “IT Introduction Subsidy 2023,” operated by the Ministry of Economy, Trade and Industry and the General Incorporated Association Service Design Promotion Council. Our products were also certified as eligible for the subsidy.」

「We promoted cross-selling by taking advantage of the consolidation of the sales organization for our product business, including making proposals to existing customers with detailed explanations of other products.」

「We are pursuing the implementation of AYUDA, an autonomous mobile service robot, and AYUDA-MíraMe, an AI robot supporting infectious-disease countermeasures, at various locations. Going forward, we will reflect the needs of users in product development.」

「We conducted demonstration projects for AYUDA, an autonomous mobile service robot, and AYUDA-MíraMe, an AI robot supporting infectious-disease countermeasures. We also exhibited at multiple trade shows.」

「For SWING, a comprehensive welfare system for social welfare corporations, we are developing a next-generation system based on industry conditions and needs. For Hotel Receivables Meister, a receivables management system for hotels and inns, we launched the "Now Is the Time to Save on Receivables Operations Efficiency! Support Campaign," looking ahead to operating with and after COVID-19.」

「We began selling AYUDA-MíraMe, an AI robot for mask detection and body-surface temperature measurement, on 10 May 2021. AYUDA-MíraMe was also certified as an eligible robot under Kanagawa Prefecture's subsidy program supporting robot adoption.」

「CREDIAL (Credial), an event-notification support system for corporate operations at financial institutions, obtained patents covering a transaction management method, transaction management program and information-processing apparatus. We will further pursue activities aimed at implementing the CREDIAL system.」

「We developed CREDIAL (Credial), an event-notification support system for corporate operations at financial institutions. Financial institutions conducted demonstration projects to assess the effectiveness and identify any gaps in the functionality and performance of CREDIAL, including its event-notification capabilities, and the system received high marks. We have also received positive feedback from several financial institutions to which we made proposals, and will continue activities aimed at system implementation alongside the evaluation of the demonstration projects.」

「We remain focused on research and development, including development of speech recognition functions using AI, aimed at selling in Japan “AYUDA,” an autonomous mobile service robot developed by our Taiwanese business partner 凌群電脳股份有限公司 (SYSCOM). In September 2020, we conducted AYUDA demonstration projects at Fujisawa City Hall for the second time and at Yokosuka City Hall for the first time, verifying the effectiveness of using robots in administrative services.」

「We revamped the contract management system “Ofigo Contract Management,” which specializes in managing and operating executed contracts, into “Ofigo Contract Management Fácil,” a product that can be implemented at a lower cost while retaining its existing functionality and usability, with the aim of further expanding sales.」

「Revenue increased due in part to steady orders for proprietary products, including the integrated welfare system “SWAN” for local governments and the accounts receivable management system “Hotel Uriage Meister” for hotels and inns. As a result, revenue from this sales category was ¥375 million, up 25.4% year on year.」

「As in the previous fiscal year, we continued efforts to strengthen sales and improve the functionality of our proprietary products, while actively conducting research and development aimed at creating new solutions. We remain focused on research and development, including development of speech recognition functions using AI, aimed at selling in Japan “AYUDA,” an autonomous mobile service robot developed by our Taiwanese business partner 凌群電脳股份有限公司 (SYSCOM). As one result of these efforts, we exhibited “AYUDA” and our product, the paperless meeting system “SONOBA COMET,” at our 44th Annual General Meeting of Shareholders held on 26 September 2019, helping the shareholders who attended gain a deeper understanding of our company.」

「We began selling a Windows-compatible version of the paperless meeting system “SONOBA COMET” so that more customers could use it.」

「Conducted research and development, including development of AI-based Japanese speech recognition functions, aimed at selling in Japan “AYUDA,” an autonomous mobile service robot developed by our Taiwanese business partner 凌群電脳股份有限公司 (SYSCOM). We also exhibited “AYUDA” together with our proprietary product “Hotel Uriage Meister” at the International Hotel, Restaurant & Foodservice Exhibition (HOTERES JAPAN), held in Tokyo in February 2019. To make the paperless meeting system “SONOBA COMET” available to more customers, we began selling a Windows version in addition to the existing iOS version.」

「Conducted research and development, including development of AI-based speech recognition functions, aimed at selling in Japan “Ayuda,” an autonomous mobile service robot developed by Taiwan-based 凌群電脳股份有限公司 (SYSCOM). We also began selling a Windows-compatible version of the paperless meeting system “SONOBA COMET” so that more customers could use it.」

「As in the previous fiscal year, we continued efforts to strengthen sales and improve the functionality of our proprietary products, while actively conducting research and development aimed at creating new solutions.」

「We will actively invest in our proprietary products and services. We will develop new products and services and enhance the functionality of existing products, making them more attractive, with the aim of increasing competitiveness and expanding sales.」

「We actively worked to strengthen sales of our proprietary products. We exhibited the paperless meeting system “SONOBA COMET” at the global IT conference World Congress on Information Technology (WCIT) 2017, held in September 2017, and at the Taipei Smart City Summit, Asia’s largest exhibition focused on IoT, held in March 2018, and demonstrated the product to numerous visitors from around the world. We also extended the patent registration for technology related to this product to China and Macau and proceeded with preparations for future global expansion. We registered the trademarks for the hotel accounts receivable system “Hotel Uriage Meister” and the CIJ migration service “LeGrad (レグラッド)” to expand sales of our proprietary products and services.」

「To expand sales of our proprietary products and services, we registered the trademarks for the hotel accounts receivable system “Hotel Uriage Meister” and the CIJ migration service “LeGrad (レグラッド).”」

「Under “③ Expansion of the Prime Business,” we actively worked to strengthen sales of our proprietary products. We exhibited the paperless meeting system “SONOBA COMET” at the global IT conference World Congress on Information Technology (WCIT) 2017, held in Taiwan in September 2017, and demonstrated the product to numerous visitors from around the world. We also extended to China and Macau the patent registration for technology related to this product, originally obtained in Japan in November 2013, and proceeded with preparations for future global expansion.」

「We began providing a cloud service for our proprietary contract management system “Ofigo Contract Management.”」

「To strengthen the brands of our proprietary products and services, we assigned names to existing products and services and applied for trademark registration.」

「Through our business alliance partner 凌群電脳股份有限公司 (the SYSCOM Group), we delivered our proprietary paperless meeting system, SONOBA COMET (ソノバコメット), to medical institutions in Taiwan.」

「Looking ahead to future growth, we will actively pursue the development of proprietary products and development of proprietary businesses as tools necessary to expand the Prime Business.」