Establishing a Service Model by Strengthening Coordination Between Stock and Flow
First written in FY2020. 10 of 14 entries say "Advanced", first in FY2022-Q3. Latest entry: FY2026.
0 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「We recognized the need to rapidly achieve a shift to a higher-value-added business model supported by high levels of expertise and proposal capabilities, while placing even greater emphasis on developing growth areas from a medium- to long-term perspective. Accordingly, we formulated the new medium-term management plan, Vision2029, under the basic policy of “Shifting to a higher-value-added business by building clearer strengths and creating new growth areas.”」
The direction of the service model evolved from integrating recurring and project-based operations to shifting toward a higher-value-added business model with expertise and proposal capabilities, while developing growth areas. - FY2026-H1RestatedAnnual report
「We will continue working to expand the scope of services for existing customers and acquire new customers, including by promoting full IT outsourcing to provide comprehensive support throughout customers' IT life cycles.」
The policy of expanding the scope of services for existing customers and acquiring new customers through full IT outsourcing covering customers' entire IT life cycles remains in place. - FY2025AdvancedAnnual report
「Revenue and profit increased significantly year on year, driven by the operation of cloud-based core systems using Amazon Web Services and Microsoft Azure in the manufacturing industry, as well as implementation support for JCS's IT asset management solutions. As a result, revenue was ¥9,409 million, up 21.6% year on year, and segment profit was ¥1,029 million, up 21.0%.」
The scope of recurring operations services and full outsourcing expanded to cloud-based core systems and JCS's IT asset management solutions, contributing to a 21.6% increase in revenue and a 21.0% increase in segment profit in the Support & Service business. - FY2025-H1AdvancedAnnual report
「Revenue and profit increased significantly year on year, owing to orders for system operations in the manufacturing industry, the launch of operations for a cloud-based core system in the construction industry, and the insourcing of kitting operations by JCS.」
The scope of recurring system operations services expanded to the manufacturing and construction industries, with JCS also insourcing kitting operations. The expansion of the service operations area led to higher revenue and profit in the Support & Service business. - FY2024AdvancedAnnual report
「Profit increased significantly year on year, owing to the successful management of various projects, which enabled profit expansion, as well as improved profitability resulting from the ongoing transition to the NCD service model, mainly in application maintenance operations. As a result, revenue was ¥10,421 million, up 12.7% year on year, and segment profit was ¥1,541 million, up 49.2%.」
The NCD service model, intended to integrate recurring and project-based operations, was introduced into application maintenance operations, contributing to improved profitability and a 49.2% increase in segment profit in the Systems Development business. - FY2024-Q3AdvancedAnnual report
「Profit increased significantly year on year, mainly because the transition to the NCD service model progressed in application maintenance operations, improving profitability.」
The transition to the NCD service model, based on the integration of recurring and project-based operations, progressed in application maintenance operations and contributed to improved profitability. - FY2024-Q2AdvancedAnnual report
「Revenue increased year on year as outsourcing projects for the information systems departments of major companies remained strong and the scope of services, including cloud-related services for insurance companies, expanded. Profit also increased year on year, partly because the upfront costs, including personnel expenses, incurred to acquire new customers were being recovered.」
The expansion of outsourcing and cloud-related service areas continued, and the company moved into the recovery phase for upfront costs associated with acquiring new customers. - FY2023AdvancedAnnual report
「Specifically, we will expand the service menus established for each type of operation and evolve the NCD service model. We will further raise operating levels at each stage, from planning and development through maintenance and operations, while promoting full IT outsourcing by expanding the application of managed services.」
The service model integrating recurring and project-based operations took concrete form through expanded service menus, higher operating levels across all stages, broader application of managed services, and full IT outsourcing. - FY2022AdvancedAnnual report
「An outsourcing project for the information systems department of a major company, received in the previous fiscal year, entered full-scale operation and progressed smoothly. In addition, the results of proposal-based sales using the service model gradually emerged, expanding the scope of services provided to existing customers and resulting in year-on-year revenue growth.」
The results of proposal-based sales for the service model, which applies expertise gained from recurring operations to project-based operations, emerged, leading to an expanded service scope for existing customers and revenue growth in the Support & Service business. - FY2022-Q3AdvancedAnnual report
「An outsourcing project for the information systems department of a major company, received in the previous fiscal year, entered full-scale operation and progressed smoothly. In addition, the results of proposal-based sales using the service model gradually emerged, expanding the scope of services provided to existing customers and resulting in year-on-year revenue growth.」
The results of proposal-based sales for the service model using expertise from recurring operations emerged, leading to an expanded service scope for existing customers. - FY2021RestatedAnnual report
「We recognize that, in order to address customer and social challenges while leveraging this strength, it is extremely important to smoothly and effectively apply the extensive experience and expertise gained through recurring operations to the planning and development areas. Accordingly, we have adopted the basic policy of “Further increasing added value by strengthening the integration of recurring and project-based operations.”」
The basic policy of Vision 2023, integrating recurring operations such as maintenance and operations with project-based operations such as planning and development to increase added value, was reaffirmed. - FY2020First statedAnnual report
「We recognize that it is extremely important to smoothly and effectively apply the extensive experience and expertise gained through recurring operations to the planning and development areas. Accordingly, we have adopted the basic policy of “Further increasing added value by strengthening the integration of recurring and project-based operations.”」
Under Vision 2023 for the period from the fiscal year ended March 2021 through the fiscal year ended March 2023, the company newly set out a policy of integrating recurring operations such as maintenance and operations with project-based operations such as planning and development, thereby establishing a service model.