Expanding the Support Business by Securing Technical Personnel and Implementing Job Rotation

「The Group will continue to respond flexibly to increasingly diverse customer needs by developing advanced IT personnel and promoting the hiring of immediately deployable mid-career personnel, while focusing on proof-of-concept projects involving generative AI and other technologies, nearshore operations, and the creation of synergies with subsidiaries.」

「The Group will continue to respond flexibly to increasingly diverse customer needs by further strengthening the development of personnel through cloud-related certifications and generative AI training, as well as the hiring of immediately deployable mid-career personnel, while focusing on nearshore operations and creating synergies with subsidiaries.」

「Revenue and profit increased substantially year on year due to orders for systems operations from manufacturers, the launch of operations for a cloud-based core system for the construction industry, and the insourcing of kitting operations by JCS. As a result, revenue was ¥4,619 million, up 29.9% year on year, and segment profit was ¥465 million, up 26.6%.」

「The Group will continue to respond flexibly to increasingly diverse customer needs by focusing on developing personnel through cloud-related certifications and digital technology training, strengthening the hiring of immediately deployable mid-career personnel, utilizing nearshore operations, and creating synergies with JCS, which has become a subsidiary.」

「Revenue increased year on year due in part to the expansion of cloud-related services for insurers. Profit declined year on year, although projects generally progressed smoothly, because the previous year included high-margin spot projects. As a result, revenue was ¥5,350 million, up 7.4% year on year, and segment profit was ¥536 million, down 6.9%.」

「Revenue increased year on year as outsourcing projects for the information systems departments of large companies remained firm and the scope of cloud-related services for insurers expanded. Profit also increased year on year, partly because the Group is recovering upfront costs such as personnel expenses incurred in acquiring new customers. As a result, revenue was ¥3,556 million, up 10.4% year on year, and segment profit was ¥367 million, up 10.1%.」

「Revenue increased year on year as the scope of outsourcing services for the information systems departments of large companies and cloud-related services for insurers expanded. Profit increased only marginally year on year, due in part to upfront costs such as personnel expenses incurred in acquiring new customers. As a result, revenue was ¥1,769 million, up 11.3% year on year, and segment profit was ¥153 million, up 0.2%.」

「The Group will accelerate these initiatives by strengthening mid-career hiring and focusing on developing advanced IT personnel through reskilling.」

「The scope of operations expanded in an outsourcing project for the information systems department of a major company. The company also received new cloud-related and other projects from life and non-life insurance companies, resulting in higher revenue year on year. Profit increased year on year due to the effect of higher revenue and the addition of spot projects. As a result, revenue was ¥4,981 million, up 11.9% year on year, and operating profit was ¥576 million, up 12.1%.」

「The scope of operations expanded in an outsourcing project for the information systems department of a major company. The company also received new cloud-related and other projects from life and non-life insurance companies, resulting in higher revenue year on year. Profit was broadly flat year on year due to projects requiring upfront costs and other factors. As a result, revenue was ¥3,222 million, up 16.2% year on year, and operating profit was ¥333 million, down 0.9%.」

「The scope of operations expanded in an outsourcing project for the information systems department of a major company. The company also received new cloud-related and other projects from life and non-life insurance customers, resulting in higher revenue year on year. Profit declined year on year due to projects requiring upfront costs and other factors. As a result, revenue was ¥1,589 million, up 14.5% year on year, and operating profit was ¥152 million, down 7.6%.」

「The full-scale launch and smooth progress of an outsourcing project for the information systems department of a major company, together with the gradual emergence of results from proposal-based sales using the service model, expanded the service areas provided to existing customers and resulted in higher revenue year on year. Profit increased significantly year on year as new projects acquired in the same period of the previous year entered stable operation. As a result, revenue was ¥4,451 million, up 22.2% year on year, and operating profit was ¥514 million, up 92.9%.」

「The full-scale launch and smooth progress of an outsourcing project for the information systems department of a major company, which was ordered in the previous fiscal year, and the expansion of service areas for existing customers proved effective, resulting in higher revenue year on year. Profit increased significantly year on year as new projects acquired in the same period of the previous year entered stable operation. As a result, revenue was ¥2,773 million, up 16.6% year on year, and operating profit was ¥337 million, up 104.0%.」

「The full-scale launch of an outsourcing project for the information systems department of a major company, which was ordered in the previous fiscal year, and the expansion of service areas for existing customers proved effective, resulting in higher revenue year on year. Profit increased significantly year on year as new projects acquired in the same period of the previous year entered stable operation. As a result, revenue was ¥1,388 million, up 18.4% year on year, and operating profit was ¥165 million, up 149.5%.」

「As part of its human resources strategy, the company organized its Human Resources Policy and Desired Employee Profile in line with its management philosophy and management plan, introduced a new unified human resources system for the group, and is focusing on rebuilding human resources development, career development and organizational development.」

「Orders from major customers seeking to reduce maintenance and operations costs, together with the acquisition of new projects from other companies in the same industry by applying expertise developed with existing life and non-life insurance customers, contributed to higher revenue year on year.」

「Because most customer system operations and business support are provided in a remote environment, the impact of infectious diseases was limited. Continued orders for large projects and the acquisition of new projects from other companies in the same industry, drawing on expertise developed with existing customers, also contributed to higher revenue year on year. As a result, revenue was ¥2,379 million, up 9.2% year on year, and operating profit was ¥165 million, up 188.6%.」

「To further strengthen efforts related to career and organizational development, the company established a Human Resources Development Office within its Corporate Administration Division in April 2020. To secure talented personnel, it is also actively recruiting at regional offices and hiring talent from Asia.」

「The low-margin new customer projects that arose in the first quarter recovered, but the recovery occurred later than expected, resulting in lower revenue and profit year on year. As a result, revenue was ¥3,388 million, down 2.9% year on year, and operating profit was ¥119 million, down 62.8%.」

「The company concentrated support personnel on an effort to achieve an early recovery in new customer projects that became low-margin in the first quarter. This affected the acquisition of projects from other customers and resulted in lower revenue year on year. Profit also declined significantly year on year for the same reason, against a strong performance in the same period of the previous year. As a result, revenue was ¥2,179 million, down 5.6% year on year, and operating profit was ¥57 million, down 74.0%. The company expects the profitability of the new customer projects mentioned above to recover.」

「Revenue and profit declined year on year as newly acquired projects were initially low-margin and the recovery of upfront investments in resources associated with business expansion took time.」

「Efficient personnel allocation and business operations in new engagements proved effective, resulting in a significant year-on-year increase in profit.」

「Efficient personnel allocation and business operations, together with the acquisition of new customers, proved effective, resulting in a significant year-on-year increase in profit. As a result, revenue was ¥3,491 million, up 3.3% year on year, and operating profit was ¥320 million, up 74.5%.」

「Efficient personnel allocation and business operations, together with the acquisition of new customers, proved effective, resulting in a significant year-on-year increase in profit. As a result, revenue was ¥2,309 million, up 5.5% year on year, and operating profit was ¥220 million, up 131.0%.」

「Profit increased significantly year on year as upfront investment costs for acquiring new IT infrastructure business were recovered, resulting in a return to profitability, and the company actively rotated assignments with due consideration to placing the right people in the right positions for efficient operations. As a result, revenue was ¥1,111 million, up 1.9% year on year, and operating profit was ¥103 million, up 203.4%.」

「In the support and services business, the securing of technical personnel at subsidiaries is now on track, establishing a business structure capable of generating stable earnings. In addition, the MSC (Managed Service Center), established at customers' request to provide comprehensive support for IT infrastructure, is performing steadily, and the company will launch its second MSC in Nagasaki.」

「Business expansion based on steady requests for additional personnel continued, resulting in higher revenue year on year.」

「Business expansion based on steady requests for additional personnel continued, resulting in higher revenue year on year.」

「Business expansion based on steady requests for additional personnel continued, but the accumulation of upfront investment costs to acquire new IT infrastructure business resulted in higher revenue and lower profit.」

「In the support and services business, the securing of technical personnel at subsidiaries is now on track, creating strong prospects for securing earnings from the next fiscal year onward. As many inquiries and potential projects are expected going forward, the company will continue to secure technical personnel and implement job rotations.」

「Business expansion continued on the back of steady requests for additional personnel, while progress in recovering investments made to expand the IT infrastructure business and enter new fields resulted in substantial increases in both revenue and profit.」

「Business expansion continued on the back of steady requests for additional personnel, while progress in recovering investments made to expand the IT infrastructure business and enter new fields resulted in substantial increases in both revenue and profit.」

「Given the large number of inquiries and projects expected going forward, we will continue to secure technical personnel and implement job rotations on an ongoing basis.」