Contents of this document
Earnings presentation materialsFiscal year ended December 2025, full year9 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥9,529 million+12.5%
Operating profit¥485 million+400.8%
Ordinary income¥458 million+506.9%
Net income¥215 million
Gross Profit Margin
Rate69.3%
Year-on-year change (points)+0.3pt
Operating profit margin
Rate5.1%
Year-on-year change (points)+4.0pt
Results for the three months of the current quarter
Net Sales
¥2,581 million
Gross profit
¥1,845 million
EBITDA
¥440 million
Operating profit
¥210 million
Ordinary income
¥206 million
Net income
¥170 million
Full-year earnings forecast
Net Sales
¥9,485 million
Gross profit
¥6,469 million
EBITDA
¥1,310 million
Operating profit
¥431 million
Ordinary income
¥404 million
Net income
¥75 million
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales100.5%
Gross profit102.1%
EBITDA104.7%
Operating profit112.5%
Ordinary income113.4%
Net income286.7%
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
修正後の業績予想を達成。特に利益面では大幅に上回る結果となったNew initiatives
- ペイトナー請求書事業の譲受
- 株式会社kubellストレージの完全子会社化とスターティアホールディングスグループとの業務提携
- M&Aによるスーパーアプリ構想およびBPO事業者ロールアップの推進
- AIエージェント開発と全社でのAI活用
- ChatworkのPLG推進とBPaaS連携機能の強化
Key KPIsA metric the company considers important as a management benchmark.
- Group-wide ARR¥95.5 100 millionYear on year against the same period last year+14.6%
- SaaS domain ARR¥80.8 100 millionYear on year against the same period last year+6.6%
- Chatwork registered IDs806.6 10,000 IDsYear on year against the same period last year+9.3%
- Chatwork paying IDs83.8 10,000 IDsYear on year against the same period last year+6.3%
- Chatwork ARPU¥730.3Year on year against the same period last year-0.2%
- BPaaS domain ARR¥14.7 100 millionYear on year against the same period last year+93.3%
- BPaaS domain revenue¥418 millionYear on year against the same period last year+83.5%
- Companies adopting the service97.4 10,000 companiesYear on year against the same period last year+9.9%
- Chatwork paying ID churn rate0.94 %Year on year against the same period last yearSlightly higher
- Chatwork DAUsYear on year against the same period last year+4.7%
Unit price and quantity metricsThese figures show sales broken down by price and volume.
- Chatwork paying IDs83.8 10,000 IDsYear on year against the same period last year+6.3%
- Chatwork ARPU¥730.3Year on year against the same period last year-0.2%
- Chatwork registered IDs806.6 10,000 IDsYear on year against the same period last year+9.3%
Segment results
SaaS domain
Full-year revenue
¥8,337 million
Year on year against the same period last year+6.9%
BPaaS domain
Full-year revenue
¥1,191 million
Year on year against the same period last year+77.8%
Medium-term management plan targets
Target fiscal year2026
Net Sales¥15 billion
EBITDA15〜22.5億円
EBITDA margin10〜15%
Comparison with actual results2025年実績のEBITDAマージン14%で、2026年目標レンジの下限に近い水準。別頁ではEBITDAマージンを1年前倒しで達成と説明
Financial targets
中長期ターゲット
EBITDA margin25〜40%
Operating profit margin15〜30%
2026 plan
EBITDA margin10〜15%
Operating profit margin5〜10%
Market Size / Share
BPaaS関連の中小企業ノンコア業務TAM 49.1兆円、SAM 33.2兆円、SOM 2.0兆円、コアターゲット3,453億円
ShareChatworkは国内利用者数No.1
Number of employees
Number of Employees698 people
As ofEnd of December 2025
Change during the period前四半期から24名増加
Hiring planContinue hiring BPaaS operators
| Item | Details |
|---|---|
| Document type | Earnings presentation materials |
| Fiscal Period Covered | Fiscal year ended December 2025, full year |
| Net Sales | ¥9,529 million (YoY +12.5%) |
| Operating profit | ¥485 million (YoY +400.8%) |
| Ordinary income | ¥458 million (YoY +506.9%) |
| Net income | ¥215 million |
| Gross Profit Margin | Rate 69.3% / Year-on-year change (points) +0.3pt |
| Operating profit margin | Rate 5.1% / Year-on-year change (points) +4.0pt |
| Results for the three months of the current quarter | Net Sales ¥2,581 million / Gross profit ¥1,845 million / EBITDA ¥440 million / Operating profit ¥210 million / Ordinary income ¥206 million / Net income ¥170 million |
| Full-year earnings forecast | Net Sales ¥9,485 million / Gross profit ¥6,469 million / EBITDA ¥1,310 million / Operating profit ¥431 million / Ordinary income ¥404 million / Net income ¥75 million |
| Progress against full-year forecast | Net Sales 100.5% / Gross profit 102.1% / EBITDA 104.7% / Operating profit 112.5% / Ordinary income 113.4% / Net income 286.7% |
| Self-assessment against the plan | 修正後の業績予想を達成。特に利益面では大幅に上回る結果となった |
| Segment results | SaaS domain Full-year revenue ¥8,337 million / Year on year against the same period last year +6.9% / BPaaS domain Full-year revenue ¥1,191 million / Year on year against the same period last year +77.8% |
| Key KPIs | Group-wide ARR ¥95.5 100 million, SaaS domain ARR ¥80.8 100 million, Chatwork registered IDs 806.6 10,000 IDs, Chatwork paying IDs 83.8 10,000 IDs, Chatwork ARPU ¥730.3, BPaaS domain ARR ¥14.7 100 million, BPaaS domain revenue ¥418 million, Companies adopting the service 97.4 10,000 companies, Chatwork paying ID churn rate 0.94 %, Chatwork DAUs 非開示 |
| Unit price and quantity metrics | Chatwork paying IDs 83.8 10,000 IDs, Chatwork ARPU ¥730.3, Chatwork registered IDs 806.6 10,000 IDs |
| Number of employees | Number of Employees 698 people / As of End of December 2025 / Change during the period 前四半期から24名増加 / Hiring plan Continue hiring BPaaS operators |
| Medium-term management plan targets | Target fiscal year 2026 / Net Sales ¥15 billion / EBITDA 15〜22.5億円 / EBITDA margin 10〜15% / Comparison with actual results 2025年実績のEBITDAマージン14%で、2026年目標レンジの下限に近い水準。別頁ではEBITDAマージンを1年前倒しで達成と説明 |
| Financial targets | 中長期ターゲット EBITDA margin 25〜40% / Operating profit margin 15〜30% / 2026 plan EBITDA margin 10〜15% / Operating profit margin 5〜10% |
| Market Size / Share | Market Size BPaaS関連の中小企業ノンコア業務TAM 49.1兆円、SAM 33.2兆円、SOM 2.0兆円、コアターゲット3,453億円 / Share Chatworkは国内利用者数No.1 |
| New initiatives | ペイトナー請求書事業の譲受, 株式会社kubellストレージの完全子会社化とスターティアホールディングスグループとの業務提携, M&Aによるスーパーアプリ構想およびBPO事業者ロールアップの推進, AIエージェント開発と全社でのAI活用, ChatworkのPLG推進とBPaaS連携機能の強化 |
Items this document does not state (11)
Selling, general and administrative expensesBreakdown of Factors Affecting the ChangeNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.