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Financial Results Presentation4448kubell Co.,Ltd.Information and Communications, Services and Others

Financial Results Presentation for the First Quarter of the Fiscal Year Ending December 2026

In Q1 FY2026, revenue increased 15.8% year on year and operating profit rose 268.3%, with profit growth significantly outpacing revenue growth. Profit margins improved as advertising and promotional expenses and outsourcing costs were kept under control, and atena株式会社 was acquired.

Worth reading
58In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
63.8
EBITDA year-on-year change (%)
Wording
Definitive
How definitive the wording is.

Contents of this document

Financial Results PresentationFirst quarter of the fiscal year ending December 20268 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales2,587 Millions of yen+15.8%
Operating profit280 Millions of yen+268.3%
Ordinary income279 Millions of yen+296.9%
Net income197 Millions of yen
Gross Profit Margin72.7 %
Operating profit margin10.8 %
Results for the three months of the current quarter
Net Sales
2,587 Millions of yen
Gross profit
1,881 Millions of yen
EBITDA
468 Millions of yen
Operating profit
280 Millions of yen
Ordinary income
279 Millions of yen
Net income
197 Millions of yen
Full-year earnings forecast
Net Sales
10,768 Millions of yen
RangeDownside floor
EBITDA
1,500 Millions of yen
RangeDownside floor
Progress against full-year forecast　通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales24
EBITDA31.2
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Net SalesIn line with expectations
EBITDAAbove expectations
New initiatives
  • Making atena株式会社 a subsidiary through the acquisition of all shares
  • Strengthening anti-phishing measures and forming a special response team
  • Improving BPaaS productivity through the development and use of AI agents
  • Strengthening integration between Chatwork and BPaaS
Key KPIsA metric the company considers important as a management benchmark.
  • Company-wide ARR97.8 Hundreds of millions of yen
    Year on year against the same period last year+15.7%
  • SaaS domain ARR77.4 Hundreds of millions of yen
    Year on year against the same period last year+6.6%
  • Chatwork registered IDs809.4 10,000 IDs
    Year on year against the same period last year+7.3%
  • BPaaS domain ARR20.3 Hundreds of millions of yen
    Year on year against the same period last year+75.2%
  • Companies adopting the service99 10,000 companies
    Year on year against the same period last year+8.2%
  • Chatwork paying IDs84.5 10,000 IDs
    Year on year against the same period last year+4.7%
  • Chatwork ARPU¥724.9
    Year on year against the same period last year+0.8%
  • Chatwork DAUs
    Year on year against the same period last year+3.5%
  • Chatwork paying ID churn rate1.08 %
    Year on year against the same period last yearSlightly higher
  • BPaaS domain revenue548 Millions of yen
    Year on year against the same period last year+70.3%
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Chatwork paying IDs
84.5 10,000 IDs+4.7%
Chatwork ARPU
¥724.9+0.8%
Chatwork DAUs
Amount not stated+3.5%
Segment results
SaaS domain
Net Sales
2,038 Millions of yen+6.6%
BPaaS domain
Net Sales
548 Millions of yen+70.3%
Medium-term management plan targets
2026
Net Sales
150 Hundreds of millions of yen
EBITDA
15〜22.5
EBITDA margin
10〜15
Medium- to Long-Term Outlook
EBITDA margin
25〜40
Operating profit margin
15〜30
Market Size / Share
BPaaS potential market size
¥49.1 trillion
SAM
¥33.2 trillion
SOM
¥2 trillion
Core target market
3,453 Hundreds of millions of yen
Domestic business chat adoption rate
23.3 %
Number of employees
735 People
As ofEnd of March 2026
Change during the periodUp 37 people from the previous quarter
Hiring planContinue hiring BPaaS operators
Contents of this document
ItemDetails
Document typeFinancial Results Presentation
Fiscal Period CoveredFirst quarter of the fiscal year ending December 2026
Net Sales2,587 Millions of yen (YoY +15.8%)
Operating profit280 Millions of yen (YoY +268.3%)
Ordinary income279 Millions of yen (YoY +296.9%)
Net income197 Millions of yen
Gross Profit Margin72.7 %
Operating profit margin10.8 %
Results for the three months of the current quarterNet Sales 2,587 Millions of yen / Gross profit 1,881 Millions of yen / EBITDA 468 Millions of yen / Operating profit 280 Millions of yen / Ordinary income 279 Millions of yen / Net income 197 Millions of yen
Full-year earnings forecastNet Sales 10,768 Millions of yen / EBITDA 1,500 Millions of yen / Other Not disclosed
Progress against full-year forecastNet Sales 24 / EBITDA 31.2
Self-assessment against the planNet Sales In line with expectations / EBITDA Above expectations
Segment resultsSaaS domain Net Sales 2,038 Millions of yen (YoY +6.6%) / Profit Not disclosed / BPaaS domain Net Sales 548 Millions of yen (YoY +70.3%) / Profit Not disclosed
Key KPIsIndicator name Company-wide ARR / Value 97.8 Hundreds of millions of yen / Year on year against the same period last year 15.7 Hundreds of millions of yen, Indicator name SaaS domain ARR / Value 77.4 Hundreds of millions of yen / Year on year against the same period last year 6.6 Hundreds of millions of yen, Indicator name Chatwork registered IDs / Value 809.4 10,000 IDs / Year on year against the same period last year 7.3 10,000 IDs, Indicator name BPaaS domain ARR / Value 20.3 Hundreds of millions of yen / Year on year against the same period last year 75.2 Hundreds of millions of yen, Indicator name Companies adopting the service / Value 99 10,000 companies / Year on year against the same period last year 8.2 10,000 companies, Indicator name Chatwork paying IDs / Value 84.5 10,000 IDs / Year on year against the same period last year 4.7 10,000 IDs, Indicator name Chatwork ARPU / Value ¥724.9 / Year on year against the same period last year ¥0.8, Indicator name Chatwork DAUs / Value Not disclosed / Year on year against the same period last year 3.5, Indicator name Chatwork paying ID churn rate / Value 1.08 % / Year on year against the same period last year Slightly higher, Indicator name BPaaS domain revenue / Value 548 Millions of yen / Year on year against the same period last year 70.3 Millions of yen
Unit price and quantity metricsChatwork paying IDs 84.5 10,000 IDs (YoY +4.7%) / Chatwork ARPU ¥724.9 (YoY +0.8%) / Chatwork DAUs 非開示 (YoY +3.5%)
Number of employees735 People
Medium-term management plan targets2026 Net Sales 150 Hundreds of millions of yen / EBITDA 15〜22.5 / EBITDA margin 10〜15 / Medium- to Long-Term Outlook EBITDA margin 25〜40 / Operating profit margin 15〜30
Market Size / ShareBPaaS potential market size ¥49.1 trillion / SAM ¥33.2 trillion / SOM ¥2 trillion / Core target market 3,453 Hundreds of millions of yen / Domestic business chat adoption rate 23.3 %
New initiativesMaking atena株式会社 a subsidiary through the acquisition of all shares, Strengthening anti-phishing measures and forming a special response team, Improving BPaaS productivity through the development and use of AI agents, Strengthening integration between Chatwork and BPaaS
Items this document does not state (12)
Selling, general and administrative expensesBreakdown of Factors Affecting the ChangeNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Profit margins improved as the cost structure was optimized, particularly through advertising and promotional expenses and outsourcing costs, in addition to revenue growth. Personnel expenses increased as operators were added to support the expansion of BPaaS revenue, while advertising and promotional expenses and outsourcing costs were kept under control.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Financial Results Presentation for the First Quarter of the Fiscal Year Ending December 2026 | kubell Co.,Ltd. (4448) timely disclosure | Komori